Depends on what one believes "more revenue" constitutes--prior to DTV recently giving me a bunch of credits/freebies, my bill was $115/month for Total Choice (no paid premium channels, never bought a PPV on On Demand movie from DTV), two HD DVRs, Whole Home DVR service and DTV basic protection plan; you didn't indicate as to how much your bill is so I don't know if I've given them more revenue than you have, but I can assure you I am definitely not one of DTV's biggest residential customers, as far as revenue generation is concerned. As I alluded to in my previous post, I wonder if the fact that I hadn't called them in about/at least two years asking for bill reduction credits may have been a factor in them giving me a bunch of credits and free upgrades this time around. LOL yeah the retention rep I got was in a really good mood; I don't know if certain retention reps have more power than others, or perhaps some reps aren't nearly as willing to see how far they can go in wanting to give you credits--my rep not only gave me 3 months HBO, he was willing to credit me another half-month on top of the 3 months so that my HBO freebie wouldn't end in the middle of my billing cycle...and as I mentioned earlier, he was willing to give me ST even though I hadn't even mentioned anything about it (I wasn't planning on asking about it regardless). Also mildly surprised that he gave me both a Wireless Genie Mini and wireless bridge for free--based on previous anecdotal evidence most other folks were able to get one or the other for free, but not both. I suppose I could gain another $20/month in savings if I can get them to credit me $10 for auto bill pay, plus another $10 if I combine my DTV and ATT bills.