Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. Aug 16, 2016 #901 of 2207
    bossfan50

    bossfan50 AllStar

    158
    4
    Apr 28, 2007
    Today I was offered $30 off for 2 years and as I kept asking if there were any other discounts available the CSR came up with $50 for 1 year. I took the $50 for 1 year as I only have to commit to 1 year instead of 2 years and it is a no brainer to take $50 off per month vs. $30 off.
     
  2. Aug 16, 2016 #902 of 2207
    Jbdaws

    Jbdaws New Member

    53
    0
    Aug 4, 2016
    I ended up calling today to ask about when my contract ends it doesn't end till December. That's when my $30 and $15 offers I'm already getting fall off. The rep sounded like she was trying to keep me even though I'm still under contract, she was offering Sunday Ticket super cheap a third off if I wanted it. I told her I wasn't interested that I want NBA LP. She said since I'm still getting discounts already she can't apply much more the best she could do was $15 off with no commitment..so I just took it. She did say to call back around October to see what they could do for me on any NBA discounts.

    What is the price to get out of a contract if I've got a month or two left anybody know? I'd like to make a decision in October once the NBA season starts on wether I'm going to stay with them or not but I'd still be on the hook for another month or so. I wont have much of an arguemnet for lowering my bill or actually leaving if it's going to cost me an arm and a leg to out the contract.
     
  3. Aug 16, 2016 #903 of 2207
    DR2420

    DR2420 New Member

    248
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    Jun 12, 2012
    Michigan
    Is it the original contract you initially signed up with as a new customer? If so, it's $20 for each month remaining on the contract. If you have two months remaining, it would be $40. One month would be $20.
     
  4. Aug 16, 2016 #904 of 2207
    bossfan50

    bossfan50 AllStar

    158
    4
    Apr 28, 2007
    I committed to a 1 year contract today and I was told that the early termination fee will be $25 for each month remaining.
     
    1 person likes this.
  5. Aug 16, 2016 #905 of 2207
    Jbdaws

    Jbdaws New Member

    53
    0
    Aug 4, 2016
    I been with them for four years, it was just a $30 discount/1-year that I agreed to


    We're you out of contract before committing to the 1-year? Or were u still under contract a couple months and they let you start the 1-year all over again in agreeing to a new contract?
     
  6. Aug 17, 2016 #906 of 2207
    bossfan50

    bossfan50 AllStar

    158
    4
    Apr 28, 2007
    I was out of contract.
     
    1 person likes this.
  7. Aug 17, 2016 #907 of 2207
    toobs

    toobs Legend

    564
    15
    Oct 10, 2012
    $50 off per month for 1 year contract with NFL Sunday Ticket. I have the Premium package.
     
  8. Aug 17, 2016 #908 of 2207
    peds48

    peds48 Genius.

    20,073
    1,072
    Jan 10, 2008
    NY
    you took the short end of the stick. The 30 monthly discount is $720 compared to 600 of the $50 discount.


    Sent from my iPhone using Tapatalk
     
  9. Aug 17, 2016 #909 of 2207
    PHL

    PHL Legend

    201
    11
    Jul 15, 2004
    I'm a 12 year customer with only the Choice package and Whole-Home DVR (2 TV's). No premiums.

    Got shot down twice (about 8 and 10 months ago) for significant credits. Was looking into Dish and Frontier (Fios) service and just decided to give D* another try.

    Standard routine. Said "Cancel" at the voice prompts and got transferred to a live rep. Wasn't certain if she was in Retention or not.

    Stated my case and she almost immediately offered $25 off per month for 2 years with a new 24 month commitment. That was a lot better than what I was offered the last few times I called, but I told her I really didn't want the commitment. She then offered $40 off per month for 1 year with no commitment. That was good enough for me so I accepted that offer.

    She also threw in Starz for 3 months free. Nice little bennie, but not that big a deal for me.

    I didn't ask for Sunday Ticket or anything else.

    Kind of sounds like AT&T is seeing the light and allowing Retention to start giving out offers again. Maybe it's related to the news that broke a few days ago that the Pay TV industry has posted record losses in subscriber counts recently.

    http://www.cnet.com/news/pay-tv-providers-post-record-subscriber-losses/
     
  10. Aug 17, 2016 #910 of 2207
    PHL

    PHL Legend

    201
    11
    Jul 15, 2004
    I disagree. I would have done the same. It opens up a bunch of options for that second year.
     
  11. Aug 17, 2016 #911 of 2207
    rmmccann

    rmmccann AllStar

    330
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    Apr 16, 2012
    ND, USA
    Depends on how you look at it - is the extra $120 ($10/mo) worth being under contract for those additional 12 months, or would you rather renegotiate after the first year?
     
  12. Aug 17, 2016 #912 of 2207
    bossfan50

    bossfan50 AllStar

    158
    4
    Apr 28, 2007
    Not if you think about it. I'd rather only commit to one year than two years so that I have options after the first year.


    Exactly, thank you for saying that.



    Again, exactly what I was thinking and why I went $50 off for one year instead of $30 off for 2 years.
     
  13. Aug 17, 2016 #913 of 2207
    Gloria_Chavez

    Gloria_Chavez Godfather

    562
    33
    Aug 11, 2008
    What happens if you take the 30 dollar monthly discount, and DTV hikes your bill by 25 dollars on month 13?

    The 50 dollars off is FAR SUPERIOR. I'm surprised it was offered.
     
  14. Aug 17, 2016 #914 of 2207
    Vegas Vic

    Vegas Vic New Member

    1
    1
    Aug 17, 2016
    Las Vegas, NV
    Long time lurker here, first time poster.

    I have been a customer for seven years, Choice Xtra package (no premiums), an HR44 and HR22 DVR. My monthly bill had escalated to $118 over time. I called last night (after responding "cancel" to the prompts). I spoke to the rep and informed him that my wife and I were pleased with the quality of service, but we were looking to cut back financially in some areas. I could get essentially the same channel lineup with Cox Cable for about $40 per month cheaper (including the $10 discount for high speed internet). He said he would look and see what credits I was eligible for, and I was pleasantly surprised when he offered $50 per month off for 12 months (a $600 savings) with only a one-year commitment. I accepted, and I'm very happy to be paying $68 per month for the next year.
     
    1 person likes this.
  15. Aug 18, 2016 #915 of 2207
    Glenee

    Glenee Cool Member

    75
    10
    Sep 22, 2007
    I just did a New 1 year contract and was told early cancellation is $25.00 per month for each month left on contract.
     
    1 person likes this.
  16. Aug 18, 2016 #916 of 2207
    jimmyt

    jimmyt Legend

    232
    0
    Mar 9, 2005
    20 year customer - in the past they have always been good to me, but this year, no dice. I have tried the last 2 months to see what they would do.. best they would do is $15 off a month and free sunday ticket. You win some you lose some I guess. So I took my freebies and will try again later. Right now Cincinnati bell is offering (basically the same package) for $60 per month all in which is a $600 savings per year over directv. I may actually have to jump ship... $600 is a lot!
     
  17. Aug 18, 2016 #917 of 2207
    fudpucker

    fudpucker Godfather

    1,076
    54
    Jul 23, 2007
    NW Iowa
    Contract up 8/28, already canceled ST. This morning I scheduled a Dish install, Hopper 3, two 4K Joeys, the 200 level package ( what I have with Directv.) $40 per month cheaper than my Directv bill, total price with everything including taxes, etc. guaranteed for two years. Plus a $200 Visa card for returning to Dish.

    So tomorrow I'll call to cancel Directv and it will be interesting to see if and how hard they will try to keep me. Not going to threaten, etc - I've already got the Dish install scheduled. If they gave me ST for free AND $50 per month for 12 months I'd have to reconsider, but I know from what I'm reading they won't give me that. So it should be a short call. But I will report here for others what they offer.
     
  18. Aug 18, 2016 #918 of 2207
    Jbdaws

    Jbdaws New Member

    53
    0
    Aug 4, 2016
    Did they make you pay the remaining 2 months before starting your new 1-year commitment?

    Thanks for the info
     
  19. Aug 18, 2016 #919 of 2207
    codespy

    codespy Sorry Bears Fans! DBSTalk Club

    1,681
    215
    Mar 29, 2006
    Seasonal
    Has anyone on a still active Grandfathered Premier package with $0 DVR service been successful at getting $10 credits every month to offset the HD charge? (To clarify, not talking about the TiVo Lifetime either).
     
  20. Aug 19, 2016 #920 of 2207
    GordonGekko

    GordonGekko Active Member

    443
    31
    Dec 5, 2015
    I have the $0 DVR on my bill in which it reads that it is included in my base package but I have no idea how this came to be, was this a special offer going back years ago? For the record earlier in the year a service rep did give me 12 months of the HD $10 credit but that was the only time I received that credit.
     

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