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Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. Jan 2, 2018 #1341 of 1361
    dietamstel

    dietamstel New Member

    8
    1
    Sep 28, 2007
    Success with the loyalty department. Called last Friday as our previous credits expired on the 15th. With only saying that we were evaluating our TV programing costs with the upcoming increase in DirecTV prices after the first of the year. We offered $60 off for 12 months, $7 off HBO and SHO for 6 months that we were already subscribing to and 6 months free for Cinemax and Sports Pack. We accepted the offers and are very happy not to have to change to another provider for at least another year. Next step after the 12 months will be to drop down to the Preferred Xtra package to avoid the ridiculous RSN fee.

    Our particulars for VaJim, our bill was going up to $172.48 with the 2018 price increase. Previously, we were at $165.28 and had a $50 discount for 2017 for a $115.28 net. So, the 2018 loyalty credit of $60 that we accepted gets us a lower bill for 2018 when compared to our net bill for 2017.
     
    Last edited: Jan 2, 2018
    daniloni likes this.
  2. Jan 2, 2018 #1342 of 1361
    VaJim

    VaJim Godfather

    706
    12
    Jul 26, 2006
    Virginia...
    Thanks to all the post concerning discounts being offered. What would also help is to let us know what percentage of the total bill the discount(s) mounted to. In the case of a DTV bill of over $200, a $50.00 dollar credit is ok, but to someone paying $125.00,...$50.00 credit would mean much more. Thanks
     
  3. Jan 2, 2018 #1343 of 1361
    Spoonman27

    Spoonman27 Cool Member

    47
    3
    Jul 12, 2009
    Customer since 97. Monthly bill $124. Under contract until April. Called in last week and got 10 off a month for 12 months and a $100 visa gift card.
     
    dtv757 likes this.
  4. Jan 3, 2018 #1344 of 1361
    mmmccall

    mmmccall New Member

    10
    0
    May 16, 2013
    As for your question VA Jim, I have Xtra package with four tvs and my bill had gone from around $90 /month to around $140 or so after my credits expired (This is without Sunday Ticket which I always get and haggle a deal on). Now I should be around $70 or so per month with the $80 per month credits and the price increases going into effect.
     
  5. Jan 3, 2018 #1345 of 1361
    machavez00

    machavez00 Hall Of Fame

    3,803
    22
    Nov 2, 2006
    Phoenix,...
    Both units arrived. Refurbished 44 and C61.
     
  6. Jan 6, 2018 #1346 of 1361
    mini1

    mini1 Icon

    902
    3
    Jan 25, 2004
    Starting to have issues with retention - I had a $30/m for 12 month credit expire 2 billing cycles ago and I cannot get it back. I tried calling multiple days in a row with no luck. They keep using the line "the automated system is not publishing credits right now, call back on the next cycle". They try to offer me sports channels which I don't watch and free equipment upgrades which I don't need but no credits.
     
  7. Jan 6, 2018 #1347 of 1361
    dtv757

    dtv757 Icon

    864
    4
    Jun 3, 2006
    757
    Visa card cool
    What promo is that? Do u have att cell phone or something

    Sent from my mobile device using Tapatalk
     
  8. Jan 7, 2018 #1348 of 1361
    jpray72

    jpray72 Cool Member

    34
    2
    Dec 10, 2011
    I received a $55 credit for 12 momths no commitment and 4 months of showtime free.
     
    daniloni likes this.
  9. Jan 8, 2018 #1349 of 1361
    VaJim

    VaJim Godfather

    706
    12
    Jul 26, 2006
    Virginia...
    My next question would be..."where do you want me to send your receivers/equipment to...?" There's too many other options available to keep anyone from begging. Time to move on.
     
    mjwagner likes this.
  10. Jan 9, 2018 #1350 of 1361
    reubenray

    reubenray Godfather

    678
    11
    Jun 26, 2002
    My bill (before new rates) was $117 for the Preferred Xtra with two DVR's. I got $55 off a month for 12 months with no contract extension.
     
  11. Spoonman27

    Spoonman27 Cool Member

    47
    3
    Jul 12, 2009
    I do not have ATT cell or landline.
     
  12. markrw58

    markrw58 Mentor

    42
    0
    Apr 5, 2007
    $30 a month credit just expired and was only offered $20 a month told her I wanted a larger credit and was told that was all she could do but told me to call back next week and see if I can get more. Disappointed it was such a low offer but I will try next week.
     
  13. VaJim

    VaJim Godfather

    706
    12
    Jul 26, 2006
    Virginia...
    It's amazing how some land a 'great' deal while others get crumbs.
     
    dtv757 likes this.
  14. dtv757

    dtv757 Icon

    864
    4
    Jun 3, 2006
    757
    Yes I agree I tried calling again and for first time got nothing lol . Shocked me lol will try again once one of the promos ends

    Usually they find something I don't have like free movie channels for 3 months etc . ..


    Sent from my mobile device using Tapatalk
     
  15. VaJim

    VaJim Godfather

    706
    12
    Jul 26, 2006
    Virginia...
    Called this morning and could not reach an agreement which I considered acceptable. After 15 years, I wave good-bye to DTV.
     
    dtv757 likes this.
  16. dtv757

    dtv757 Icon

    864
    4
    Jun 3, 2006
    757
    Oh no hopefully your going go fios .
    I would hate to see u leave for Cox or Comcast .

    My friend has D* and Cox and Cox picture is terrible .
    NBA is microblock/motionblur city

    Sent from my mobile device using Tapatalk
     
  17. VaJim

    VaJim Godfather

    706
    12
    Jul 26, 2006
    Virginia...
    No. I've been testing SlingTV for the past 3 months. It works for us and the bill is now less than a third of DTV.
     
  18. Brian Hanasky

    Brian Hanasky Godfather

    450
    25
    Feb 22, 2008
    Did the same thing. Sling is rock solid for me and price can't be beat.
     
    VaJim likes this.
  19. mjwagner

    mjwagner Icon

    696
    51
    Oct 8, 2005
    I got tired of begging for crumbs too. Switched to PSVue almost 12 months ago now. I have almost $1000 extra in my pocket instead of DirecTV’s and couldn’t be happier!
     
    VaJim likes this.
  20. mini1

    mini1 Icon

    902
    3
    Jan 25, 2004
    I thought about saying that. Would they say "OK, here is the address" or would they come back with a better offer?
     

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