Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    AT&T Retention Number 877-999-1083
     
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  2. reubenray

    reubenray Godfather

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    Thanks!!
     
  3. mario64

    mario64 Cool Member

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    We recently dropped from Premier to Choice. Previously we were getting Movies Extra Pack for $2.50/month vs the regular $5. This promo expires in a month or so. Anyone know if DTV allows this discount to Choice as well? Thanks
     
  4. TXD16

    TXD16 Icon

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    Oct 29, 2008
    867-5309
     
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  5. codespy

    codespy The Pack is getting sacked!! DBSTalk Club

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    Seasonal
    Were you drinking the Kool-aid again last night? :)
     
  6. Getteau

    Getteau Icon

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    If you account is still with DTV, it's 800-824-9077. That will take you directly to retention without any menu prompts. It's actually a little unnerving because the phone rings and someone answers it directly.
     
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  7. cypherx

    cypherx Hall Of Fame

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    PA - Berks...
    Wow it’s a shame to hear how bad AT&T is steering this company. I have to wonder what would it be like if they were not allowed to purchase DirecTV? Was the previous CEO and CTO looking for a way out? I wonder what they are up to these days. Wasn’t the previous CEO working for Pepsi before DirecTV? I guess they are able to retire in style. The CTO was a very smart guy from what I remember.
     
  8. TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Enjoying their golden parachutes in their Beverly Hills mansions watching the Pac 12 Network and the Dodgers on Time Warner cable. :)
     
  9. jaydarl

    jaydarl New Member

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    I just completed my second year of getting the Xtra package for $48.01 total. Both times I canceled with the full intent of cutting the cord as I had set up an antenna in my attic and prepared everything for shipping back only to receive a call with an offer I couldn't refuse. Well, I've called to cancel again before my billing period without the discounts starts tomorrow and so far no offer was made from the initial representative nor has there been a call from someone in retention. To be honest, I'm ready to give cord cutting a shot especially since I already pay for Prime, Netflix, and got the $1/month Hulu offer, not to mention my $93 antenna up in the attic doing nothing.

    I have really liked Directv the past six years, but I've been spoiled with $48 billing and I doubt if they would do such an offer again. But if they do, I would definitely be back.
     
  10. reubenray

    reubenray Godfather

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    My $55 discounts run out this month. I have contacted Dish to see what they cost. I got mail from them last week that included a $300 gift card. I plan on giving Directv a call next week to see what discount they will give me. Having the HR44 loose half of my recordings again is really pushing me to Dish.
     
  11. sigma1914

    sigma1914 Well-Known Member

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    Allen, TX
    Was getting half off all movie channels for 6 months - it ran out so I called to cancel 2 of them. They gave me the same 6 month deal. Easy 20 minute call.
     
  12. BrendanJ

    BrendanJ New Member

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    Dec 22, 2018
    "1-866-586-4990 is the direct to retention number."
     
  13. TXD16

    TXD16 Icon

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    Oct 29, 2008
    I know you think I'm like the others before...
     
  14. reubenray

    reubenray Godfather

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    I have received three different phone numbers.
     
  15. DR2420

    DR2420 New Member

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    If you have just a DIRECTV account, call 800-824-9077. That's what I used for DIRECTV and got someone directly with retention.
     
  16. BrendanJ

    BrendanJ New Member

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    Dec 22, 2018
    Sorry that sure would be confusing, I'm just giving you the number that worked best for me and a poster on here "Chris" posted.

    Through that number, I've received 4 free tech visits in the past few weeks, a free/owned drop shipped thr22-100 that field techs and other agents pretended didn't exist to replace a sd tivo that will no longer work come Aprilish. Also a 4k genie mini, a drop shipped/owned hr24 to replace a hr21 that tech support wanted to swap out for the same model. As well over $100+ in discounts off my service. In addition I received, a proactive offer of $30 off my bill for the next 12 months; after the current $30 loyalty credit wears off in two months.
     
  17. reubenray

    reubenray Godfather

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    Which one of these numbers will guarantee I will get to talk to someone from the United States?
     
  18. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    Probably all of them , If you call during USA daylight business hours Monday thru Friday.
    You can tell if your account is DirecTV or AT&T by:
    Did you get an email notifying you of the change ?
    Do you now have a different / new account number ? Mine was changed about a month ago. That is why the number I listed says AT&T #.
     
  19. reubenray

    reubenray Godfather

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    I am still Directv, but I believe they are getting ready to change it to AT&T.
     
  20. jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Then see post # 1635
     

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