Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. bjdotson

    bjdotson Legend

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    Feb 20, 2007
    Well, I've had att wireless for years (ever since they bought out Cingular, which was my carrier at the time) and I've had Directv for around 20 years. Called 4 months ago and got $60 a month for a year with no commitment. Don't think I've been transitioned yet.
     
    peelpub94 likes this.
  2. b4pjoe

    b4pjoe New Member

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    Oh OK....I thought maybe you knew the magic formula!:)
     
  3. TXD16

    TXD16 Icon

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    Unfortunately, I don't think even AT&T knows the magic formula...
     
  4. JVK

    JVK New Member

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    Grand Rapids MI
    I just got $60 off for 12 months
     
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  5. mjwagner

    mjwagner Icon

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    I thought PSVue had those channels as well in NY Metro but I could be wrong. Worth checking out as I found the PSVue DVR service the best of the lot for me.
     
  6. peelpub94

    peelpub94 New Member

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    Jun 14, 2007
    Long Island
    Been trialing Directv Now for the past few days and I'm shocked at how well it's performing on my apple tvs. 4K content will be coming to the service some time this year as well. Might be packing up my boxes!
     
  7. TV_Guy

    TV_Guy New Member

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    Just looked at the PSVue grid for NYC and no MSG. With their premium pricing you would think they would include these. They are also missing the NHL Network. DirectvNow has a smaller issue in that they are missing MSG2 and MSG+2. If more than 2 teams are playing in any given window they use those channels for overflow. The workaround is to stream those channels from MSG GO after authenticating. I might do a PSVue trial if I can get the 14 day version which is available with a coupon. So far I'm reasonably impressed with Sling. Not a huge selection but good quality on many channels. They dropped the ball on Euronews which is in a 480i shrunken distorted box and France 24 is a poor letter-boxed SD signal. No excuse since I have decent signals on both channels via my Smart TV. I guess they added these to pad out their $5 add on news package. What a sad joke.
     
    Last edited: Jan 28, 2019
  8. mjwagner

    mjwagner Icon

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    Unfortunately the achilles heel of most OTT services is sports. For big sports fans they sometimes aren’t a great fit. It is one of the biggest things keeping many folks tied to the traditional cable or sat service providers and I’m sure they would like to keep it that way for as long as they can. Sports, lack of high speed net connections, and plain old inertia are keeping them from loosing subscribers at an even faster clip than is already happening.
     
  9. mrknowitall526

    mrknowitall526 Active Member

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    Lehigh...
    I'd like to see data on the subset of customers who have Directv and either no high speed internet or something lousy like 3 Mbps Verizon DSL that will never be upgraded. That's the boat we're in. The DSL generally works fine most of the time, but there is no way we could drop Directv and stream everything. I bet there are millions of Americans in the same situation. Live just beyond the reach of cable, and you're stuck with DSL for Life -- if you're lucky enough to even be able to get it! Plus, all the steaming stuff seems so inconvenient to me with all the apps etc.

    Sent from my Pixel 2 using Tapatalk
     
    codespy likes this.
  10. DirectMan

    DirectMan AllStar

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    Jul 14, 2007
    5G wireless is coming very soon will replace slow wired internet.
     
  11. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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    I expect that "soon" is the same "soon" that we use when waiting for DIRECTV (and DISH) to add channels or fix issues. :)

    Some areas will have 5G ... but it will not be ubiquitous in the immediate future. And there will always be dead spots.
     
  12. mjwagner

    mjwagner Icon

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    This really is the million dollar question right now. If 5g lives up to the hype (and like you I tend to doubt it, at least the timing) it could be the worst case scenario for the cable cos many of whom are counting on their near monopoly of residential internet connections to survive the accelerating "cord cutting" trend.
     
  13. etexlady

    etexlady AllStar

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    Oct 21, 2007
    When I called Directv last week the agent recommended I try again this week. I initiated a chat yesterday and asked simply if I was eligible for any discounts. I was offered $3.00 off the movie pac for 3 months. Really? After rejecting that I was transferred to the “Loyalty Dept.” and immediately offered $70/month off for 12 months, keep my current plan with no contract. I accepted.
     
    Microphone likes this.
  14. Striker

    Striker Cool Member

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    Mar 4, 2005
    I called AT&T/DirecTV to renegotiate my bill as all the credits were expiring. For the past decade this hasn't been an issue and I have always been able to keep service for three HD receivers under $100.00. I renegotiated it in early January, but mysteriously the new credits never applied and I just got a bill for almost $140.00.

    It turns out I was lied to on the phone or the rep I was talking to was taking into account the expiring $40.00 credit when I was quoted the price. Either way I called in today to get this fixed and ended up cancelling service.

    I have a converted account (aka RC1) which now puts me under the AT&T umbrella and not the DirecTV one. There are absolutely no promos and everything is at face value. The best they could do is change me to a lower tier package.

    I told them that wasn't good enough for me and it still put me over $100.00. I cited competition from streaming companies and Comcast. Nothing worked so I setup the account to be cancelled because I'm not paying that much money for television.

    So it turned out AT&T says I owe them a cancellation fee for a receiver I activated last year that is owned by me (confirmed by the new defunct access card department). Unbelievable and now I have to fight them on this as well.
     
    peelpub94 likes this.
  15. scottchez

    scottchez Icon

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    So that could be why you did not get a deal, system thinks your still under a contract with a year to go.
    Get that fixed, then try for a better rate.
    Guessing the conversion to the new ATT system is missing lots of data
     
  16. Striker

    Striker Cool Member

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    Mar 4, 2005
    That was my thinking as well, but all they can do is notate the account that it isn't under contract. Even then the AT&T supervisor was saying, "We're going to take your word on it." Unbelievable.

    The system will always think I have a contract until it automatically expires on their end.
     
    peelpub94 likes this.
  17. Microphone

    Microphone AllStar

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    Jan 30, 2007
    Massachusetts


    I tried chat moments ago, remembering my call a while back to the Philippines was actually more productive than retention. You're a luckier person than I. My Showtime/Sportspack discount of $5 dollars or whatever it is is "allegedly" blocking any "real" discounts to be added. Uh huh.
    I can't believe I'm going to switch to 720p Comcast where my internet is and drag my mobile as well come the Samsung Galaxy 10's release next month or March. Directv didn't flinch. They acted liked saving me $5 a month for the next 6 month's would keep me. The difference mobile and TV is somewhere between $1500-$2000 ANNUALLY for the next two years. I wasn't asking them to come down that amount. Toss me a $50 a month for 12 months bone and I'll even sign a contract. Act like you care.
    Yep the X1 has half the recording space. Yes I have to go with MLB EI and NHL CI STREAMING instead. Yes I lose my grandfathered locals. Yes the premiums they will give me are not all in HD. I guess that's what the Showtime Go app is for.
    I guess I'm going to have to get over it and sacrifice. What a shame. I'm typing probably for the third time that I'm looking for every excuse to stay. But come mobile phone upgrade time in 5-6 weeks, I guess I go for the Godfather offer.
     
    Last edited: Jan 29, 2019
    peelpub94 likes this.
  18. peelpub94

    peelpub94 New Member

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    Jun 14, 2007
    Long Island
    Just to demonstrate the annual robbery we all endure when there are services out there that are either equal or better for overall cost and value. I broke down what I'd be paying for without Directv Satellite. Came up with an astonishing savings of over $1,100 for the year. This isn't even counting all the ******** taxes and random fees. Look at this!

    Cut the cord plan:


    MLB.tv $113/yr

    NHL.tv $140/yr

    Directv Now: $65/m = $780/yr (for NHL Network, no one else carries)
    *OR YoutubeTV: $480/yr

    ESPN+ = $50/yr

    Mike's On: $108/yr

    -----------------------------------

    $1,191 annually


    Directv NHL Center Ice: $160/yr

    Directv MLB Extra Innings: $174/yr

    Directv XTRA Package.. all normal channels, msg, yes, local channels, espn, etc: $95.00/m = $1,140/yr

    Directv 5 boxes: $35/m = $420/yr

    Directv regional sports fee: $7.50/m = $90/yr

    Directv 4K Adv receiver fee: $10/m = $120/yr

    Directv whole home dvr: $3/m = $36/yr

    Directv Fox Sports regional package: $14/m = $168/yr

    ---------------------------------------------------------------------

    $2,308 annually


    What a ******* joke.
     
    Microphone likes this.
  19. TV_Guy

    TV_Guy New Member

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    Nov 16, 2007
    Directv Now: $65/m = $780/yr (for NHL Network, no one else carries)
    *OR YoutubeTV: $480/yr

    I came to the exact same conclusion. If you go the YouTube TV route you would need a VPN for MSG telecasts since MSG is not part of YouTube TV. The streaming option for hockey is preferable due to all the Canadian broadcasts that are not part of Directv Center Ice. As I mentioned yesterday a shortcoming of the DirectvNow MSG coverage is the missing overflow channels MSG2 and MSG+2. If you go the DirectvNow route you need to use MSG Go for the overflow games.
     
    peelpub94 likes this.
  20. scottchez

    scottchez Icon

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    Feb 4, 2003
    Just remember with streaming sports is often delayed 1-4 mins, you may get text messages about the scores . BEFORE you see them.
    Plus you may get a drop out during high volume games. White Screens and just drops .
    You get what you paid for. I tried them all with a solid Fiber connection.
    Saved hundreds, but now thinking with my savings coming back to SAT.
     

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