Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. Microphone

    Microphone AllStar

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    Massachusetts
    I looked at that too and wow, nice. Took inventory though...No NHL Network. No can do.
    YTTV, looks real sharp, lacks Scripts channels, big minus.
     
  2. SledgeHammer

    SledgeHammer Icon

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    Well... you can always go to the undocumented Preferred Xtra package. No RSN fee. You only really lose one sports channel I think and another random channel. Definitely wasn't worth the expense for me since I don't watch sports, but ymmv.
     
  3. SledgeHammer

    SledgeHammer Icon

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    *shrug* isn't that the brilliant mind of every manager, like, ever? They'll have a star employee who is getting grossly underpaid and they won't give him a cent, crappy raises for a few years... then they ask for a raise and get turned down so they quit. Then the company offers then a bunch of money to stay. Saving $1k or $2k ends up costing them $10k or a lot more. Or they figure they can get anybody to do the persons job and they should leave lol.
     
  4. TV_Guy

    TV_Guy New Member

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    Or go with an OTT package with sports and save anywhere from $30 to $55. More if Directv ends all discounts. NYC metro region has 4 RSNs. Fubo and Directv Now have them. After hockey season ends MSG and MSG+ are not required. YouTube TV has YES and SNY for $40. Non sports programming is the easiest to replace since a live feed is not critical.
     
    Last edited: Feb 12, 2019
  5. dstout

    dstout Legend

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    I cancelled DirecTV last week. We love it, but it is just not worth it. I had been receiving a nice out of contract discount, but they didn't really want to do anything. We are going with YouTube TV and Sling. Also tried Philo. It isn't bad either. FWIW, I got way back with DBS. I still drink coffee from my dbsforums cup!
     
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  6. armchair

    armchair Hall Of Fame

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    I'm burning bridges with DirecTV these days. I tried to deactivate 2 HR24-100s. Initially retention was telling me to return the access cards. But DirecTV sent an email saying that if I didn't return the DVRs, I'd be charged for them. Called back and that's also the answer I got from them. I'm not sure if just did this wrong or a policy change is in effect now? Just dropped them off at UPS, they scanned the boxes and pulled up my account and printed a return receipt.

    Funny how DirecTV was telling me back in July when I cancelled that only the HR54 needed to be returned. They were asking me to recycle the 3 HR24s. Now they want them all back, even if just deactivating?

    I think DirecTV needs to get some new 4K equipment is they want me back after my discounts expire. I didn't like the C61K connected to my 4K TV. All it did was lag and freeze on both SDR and 4K TV. I still prefer the old DVR on every TV approach.

    Sent from my PH-1 using Tapatalk
     
  7. bjlc

    bjlc Icon

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    couldn't even get free sports pack.. I guess that I must be part of the "stealing credits " brigade .. I mean I have been with them for only 18-19 years.. I must flip flop all the time .. tonight, I called because i needed the outdoor channel.. and couldn't get sports pack for free.. I mean this is after all the extra's that I am paying for.. and my bill is close to $200 per month.. yes there may be people who come and go after 6 months or two years or what not.. but I am not one of them.. but they certainly tell me every day that we DON"T WANT YOUR BUSINESS and We do not appreciate you.. Keep going and one day I am going to turn you off ...
     
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  8. bjlc

    bjlc Icon

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    some one let me know if we can stream the hallmark channels some place.. because that will make my wife happy and may be we can save some money.. i never ever thought that I would say that I want to leave Directv.. but those words keep coming closer to my mouth each and every day...
     
  9. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Michiana
    Hallmark Movies Now - Watch Family Movies & Shows Online
    $5.99 per month or $59.99 per year.
     
  10. armchair

    armchair Hall Of Fame

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    Jul 27, 2009
    You can also check out Philo if you're not interested in DirecTV Now. Streaming Hallmark is an alternative but you need TV services too, right?

    Because of better DVR choice, some have considered combing Philo with either YouTube TV, Hulu Live TV or even PlayStation Vue. Philo is behind on 60 fps recordings but that's mostly important for sports which you likely won't find on Philo- no locals or sports networks. A free trial and even no contact can justify a trial.

    There are alternatives to paying hundreds. Seems current strategy is to not give in even though losing you would hurt. If you decide to cancel DirecTV after trials, I would suggest not hurrying to return equipment; you may find DirecTV more desperate to keep you if you call again after cancelling; wait at least one full day of disconnect before calling back. That's what happened in my case. I called to return equipment 2 weeks later for failure to send return instructions but got transferred to reconnections dept by the voice assistant. They wanted to know why I was cancelling and discounted everything just to keep me 12 more months. They also said the deal wouldn't have been possible had I returned equipment already. Honestly don't know what's the benefit after 12 months. I had hopes that DirecTV would looking to transfer some accounts to broadband but for me that likely won't come soon enough. I may be suspending or leaving in June.

    I actually suspended in February 2018 and waited until a had trials on various streaming services before cancelling. I had quite a bit of info to share with reconnections when I finally spoke to them. Long hold; I was actually trying to reach retention dept, hung up and called back only to get transferred again and long hold.

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  11. mjwagner

    mjwagner Icon

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    You have several options. Philo TV includes Hallmark and 43 other cable channels and a cloud DVR for $16 per month. I think PSVue "Core" includes it as well. Not sure as it is not one of the channels we watch.

    One of the nice things about getting away from the traditional sat/cable providers is that the OTT/streaming providers don't charge you anything per TV. We have 7 TV's only 2 of which are used regularly. The others are "occasional" use but we do use them. Simultaneous streams is a much better way to do things, IMHO. PSVue includes 5 but some of the other OTT providers limit it to 2 or 3. It is very nice to be able to have access on all 7 of our TV's without having to pay $7 per month or whatever D is currently charging for a TV I may use once a week or once a month. My entire PSVue bill is about what D wanted to charge me just for the privilege of having all my TV's "connected"...LOL.
     
  12. crkeehn

    crkeehn Godfather

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    No, Hallmark Movies now does not include live streaming of the channel. It carries movies from the Hallmark Channel as well as similar type movies and shows.

    A previous poster mentioned Philo. that might be the lowest cost alternative for the Hallmark Channel. It carries Hallmark, Hallmark Drama and Hallmark Movies and Mysteries. The basic rate is $16 +tax per month.
     
  13. mrknowitall526

    mrknowitall526 Active Member

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    Lehigh...
    Tried the good old 800-824-9077 tonight. Apparently since my account has been "upgraded" to an AT&T account, they can't help me any more. They transferred me to someone else, where I had to wait on hold for a good 10 minutes to talk to a nice woman in Las Vegas who couldn't find any promotions for me in the 20 minutes we were on the phone. So frustrating.

    Sent from my Pixel 2 using Tapatalk
     
  14. Glenee

    Glenee Cool Member

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    What was it the shadow guy ( Mystery Man) used to say for years. The well isn't endless. I guess after all these years it is coming true.
     
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  15. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    USA
    The discount well isn't bottomless.
     
  16. mrknowitall526

    mrknowitall526 Active Member

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    Lehigh...
    She said "promotions are generated randomly at the beginning of the billing cycle". What a crap shoot.

    Sent from my Pixel 2 using Tapatalk
     
  17. mjwagner

    mjwagner Icon

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    LOL...how to get the customer off the phone script - item #7...
     
  18. heidic

    heidic Cool Member

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    Just got a deal for $70 off package, $8 off HBO. 1 year, no contract extension. So the discounts aren't over yet! I'm a 19-year customer, Choice Xtra Classic package, no sports or other add-ons. I'm pretty pleased.
     
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  19. joshjr

    joshjr Hall Of Fame

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    Nice deal. I would be happy with that if it had Sunday Ticket in it too. Im gonna wait till probably August.
     
  20. Glenee

    Glenee Cool Member

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    Sep 22, 2007
    What did you actually get. $78.00 for the year. $6.50 a month or did you get $78.00 a month ? Break it down please.
     

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