has anyone asked to speak to a supervisor.. or try and get elevated that way? I lost all of my discounts mainly in September. .but I have not been able to get any thing back. Heck I cant even get free HBO.. so yesterday I got rid of Extra innings.. and got rid of the protection plan .. I am wondering if I suspend my kitchen tv will I lose the stuff on the Dvr? right now Directv is pushing me away.. and I read here of so many others like me who have been with them as long as i have if not longer.. what are they thinking? I have not had free Sunday ticket in 3 plus years.. instead just asking for a monthly reduction which others have gotten ALONG WITH Sunday ticket.. any way.. can anyone answer my questions.. about the supervisor or the suspension of the dvr..thanks ..