Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. May 1, 2019 #1861 of 2019
    dtv757

    dtv757 Icon

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    757
    Might be 2 early but any NFL deals yet

    I just called that 619 number and got half off xtra package
    Thata what he said but dont see it online yet


    Update looks like he gave me xtra free for 12 months so that's 100 off !!


    Thanks again for the 619 #


    Sent from my SM-N960U using Tapatalk
     
    Last edited: May 1, 2019
    longhorn23 likes this.
  2. May 1, 2019 #1862 of 2019
    pfp

    pfp Whatever

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    Apr 28, 2009
    Just got off the phone to cancel my account. Not sure which department it was as I called the regular number and said I wanted to cancel. Been with them 20+ years and about all they would do to lower my cost was suggest a lower package. That was perfectly fine by me since after using YoutubeTV for a couple weeks I've really grown to like it and even for the same price would have preferred it to DirecTV.

    Bill cut by 100%.
     
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  3. May 3, 2019 #1863 of 2019
    crkeehn

    crkeehn Godfather

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    Apr 22, 2002
    I'm surprised that they didn't make an effort. When I had called previously, the CS rep just tried to move me to a lower package. When I called and indicated that I wanted to cancel, I was transferred to another number and they cut my bill by over $50.
     
  4. May 5, 2019 #1864 of 2019
    leadout_kv

    leadout_kv Mentor

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    Nov 4, 2006
    just got finished with an online chat with directv. been a directv customer for many years. my discounts ($45/mo) were expiring in a couple weeks (5/20). was transferred to a loyalty chat person (yes during the chat session). first was offered my same $45 off/mo. then i asked is that all you can do especially with all the streaming options. then was offered $60 off/mo. i said...thats better. lets go with that. then i asked if directv could remove the two $10 charges ($20 total) for my two receivers. i was given that too! now im impressed and very happy. i went from paying ~$95/mo to $60/mo with no changes to my channel lineup and i think no contract. i told them id be happy for a one year contract at this price but i believe i was not forced on a contract. ill check my bill next month to see if im on a contract. unbelievable! im very satisfied. the chat took at least 45min but well worth it.
     
  5. May 7, 2019 #1865 of 2019
    heisman6183

    heisman6183 AllStar

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    Jun 4, 2008
    Wow. Called the 619 number and got $80 off per month for the next 12 months. I was just coming out of my first year deals so my bill had jumped quite a bit. I think it's now cheaper than when I first signed up, and I'm still only under contract for one more year. No haggling, took 5 minutes.
     
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  6. May 7, 2019 #1866 of 2019
    dtv757

    dtv757 Icon

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    757
    Yes that 619 number was amazing !!



    Sent from my SM-N960U using Tapatalk
     
  7. May 8, 2019 #1867 of 2019
    Megan

    Megan New Member

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    Is the 619 number good for customers that have been switched over to the AT&T side? Or just customers still on the Directv side?
     
  8. May 8, 2019 #1868 of 2019
    Bradman

    Bradman Mentor

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    Aug 8, 2011
    That number put me through to a guy who had zero problems giving me $65 per month off as a "instant rebate" and ST Max for a total of $18 per month.
    For reference, I'm Premier, Whole-Home, Paperless Auto Pay.
     
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  9. May 9, 2019 #1869 of 2019
    joshjr

    joshjr Hall Of Fame

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    I dont see it yet but that number told me that he was giving me $120 off my bill each month for a year with no commitment. Tried to move me to Sunday Ticket for $28 a month for 8 months. I will just pay it in 1 lump sum if I have to. I dont wanna drag it out. Said my bill would be $45.78 for the next year.
     
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  10. May 9, 2019 #1870 of 2019
    joshjr

    joshjr Hall Of Fame

    4,898
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    Here it is the full $120 a month for 12 months. I am pretty happy with that. I will call back in August on Sunday Ticket.

    upload_2019-5-9_15-50-44.png
     
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  11. May 9, 2019 #1871 of 2019
    Bradman

    Bradman Mentor

    90
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    Aug 8, 2011
    I would say the folks at that department have wide latitude to discount. They gotta try to stop the bleeding somehow.
     
  12. May 9, 2019 #1872 of 2019
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Or shift bleeding customer counts over to bleeding profits.
     
  13. May 9, 2019 #1873 of 2019
    samthegam

    samthegam Cool Member

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    Dec 11, 2011
    Thanks for the 619 number. I was able to get $85 off with Preferred Xtra and HBO, CINEMAX, SHOWTIME, STARZ
     
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  14. May 9, 2019 #1874 of 2019
    dtv757

    dtv757 Icon

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    757
    Wait they doing NFL ST discount already lol


    I will.call back in AUG. Cause some of my other promos will drop off

    Sent from my SM-N960U using Tapatalk
     
  15. May 9, 2019 #1875 of 2019
    Robert Auger

    Robert Auger New Member

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    Sep 17, 2018
    Do you have the 619 number
     
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  16. May 9, 2019 #1876 of 2019
    dtv757

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    757
    Its posted above post #1858 , scroll up or back a page

    Sent from my SM-N960U using Tapatalk
     
  17. Glumby01

    Glumby01 New Member

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    May 13, 2019
    I put in my cancellation notice in hopes to call the 619 number but DTV called me back a few hours later.
    I currently have the Ultimate tier with all the premium channels (HBO, Starz, Cinemax and Showtime)

    After a quick discussion, I got $90 off each month for 12 months, the 2019/20 NFL Sunday ticket for free and a $300 Visa gift card.

    I did have to sign a one year agreement but I thought it was worth it.
     
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  18. bjlc

    bjlc Icon

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    Aug 20, 2004
    a gift card.. I have never heard of a gift card before..
     
  19. dtv757

    dtv757 Icon

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    757
    They doing NFL ST free already , nice !


    Sent from my SM-N960U using Tapatalk
     
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  20. bjlc

    bjlc Icon

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    Aug 20, 2004
    only one post by this poster...and hits the motherlode of jackpots..hmmn
     
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