ATT TV - a little review

Discussion in 'Internet Streaming Services' started by lparsons21, Apr 27, 2020.

  1. NashGuy

    NashGuy Well-Known Member

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    Maybe it was DTV's intention prior to the AT&T acquisition. I only know that I didn't see any evidence of such a plan until the first draft of the Osprey user manual (which mentioned that it might work with an "HS27") that AT&T filed with the FCC a few years ago.

    If they do in fact roll out a client app that can replace the C61 Mini, it'll be interesting to see how they price it. DTV rakes in significant revenue from those $7/mo receiver rentals. And they tried to charge the same for their old RVU software-based client built into certain TVs. Hard to see how they could get away with charging to use a client app now though given the competitive realities that exist (including from their own DTV Stream).
     
  2. Steveknj

    Steveknj Icon

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    Update: (and sorry for this bit of hijack). I'm getting VERY frustrated, which is a shame, because generally the channels are what I want, the picture is really good, and the DVR is fine. Here are my frustration points and why I'm beginning to think this was a mistake:

    1) Internet / Mini box issue...I figured out that my poor signal was because the MESH router was interfering with the Altice Router. Taking out the MESH fixed the signal issue, but created a new one and that the signal in the back of the house is not great (reason I put in MESH router in the first place). I'm going to call and find out if it's possible to disable WiFI from the Altice router, just use it as a cable modem and use the MESH as my router. But, I don't know if the mini receivers will work that way.

    2) Internet drops - been getting these quite a bit. Had a tech here and he said the line to the house needed to be upgraded, so they are coming today at some point to do that. Lets see if that works.

    3) Harmony Remote - These are my lifelines, only they don't seem to work with this box. So that means I have to use one remote to change the channels and another remote for volume and TV/AVR on and off. I feel this is a step backwards, unless I can get THEIR remote to do these functions, but I can't so far. I read somewhere that you can "disable" bluetooth on the cable box, and I tried that, and it didn't work, but now when I try and resync the box with remote to reactivate bluetooth, it fails. And that makes the remote laggy just using IR.

    4) AVR to Cable box handshaking - This is probably the most annoying. More often than not, when I change the channel, use DVR functionality (like FF/Skipping/pause) the handshake between the AVR and cable box loses sync and I get no sound on my AVR. I've never had this before. I tried swapping the cable boxs, HDMI cables to no avail.

    The days of just plugging in your cable box seems to be over. I may wind up calling them over the weekend and telling them to just put my internet only service back, let me use my own modem and router, and go back to DirecTV Stream / OTA Antenna, or back to satellite. Not sure yet
     
  3. Davenlr

    Davenlr Geek til I die

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    1: Go to the IP address of the Altice router, log in, and turn off the WiFi radios (AFTER you run an ethernet cable to your MESH system, and put it in Access Point mode). This should allow your MESH system to do all the WiFi work as an access point, and the Altice will only do the IP assignments and ethernet direct connects.

    2: No idea

    3: You need a Harmony HUB to do bluetooth. I also had to upgrade to a HUB to get it to work with my Nvidia Shield. If your current remote is not compatible, its going to be REAL expensive now since Harmony has discontinued making remotes, but you can use a smart phone. If your remote IS compatible with the HUB, it will be about $99 to convert over. Hub communicates with Bluetooth, WiFi Direct, IP, or IR so covers about everything.

    4: Make sure the AVR HDMI port for the cable box is set to Enhanced (if it supports HDMI 2.0b or higher). Most newer cable boxes are 4K capable, and will be unable to correctly handshake with the AVR if the box is using HDMI2.0b and the AVR is set to HDMI 1.4. Worst case, run a toslink optical cable to the AVR if your cable box is not used to receive Dolby Atmos.
     
  4. Steveknj

    Steveknj Icon

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    I could not find a way to turn off the WiFi radios on the Altice screens. I've looked and I've had others look. If you can show me where, that would be great. That's why others have said, call them.

    They never showed. I called them, they said the tech need to talk to the cablers to provision the right stuff, they've had three days now. Why would that take 3 days to happen? Cable customer service at their finest :rolleyes:

    Harmony Hub is exactly what I have. It doesn't work. I've tried the remote that comes with the hub and the phone app. No go.

    These are brand new, latest version, cables that should even support HDMI 2.1. I ended up connecting the cable box directly to the TV and let the TV and the AVR duke it it. Seems to be working so far. My other 4k devices have no issues with the receiver, my old DirecTV Stream Osprey boxes as well, as the previous HR54 and Genie minis had no issues. I don't like the idea of directly connecting to the TV for a few reasons, one is the OSD for volume doesn't seem to work this way, and if there IS some Dolby Atmos sound coming from the cable box for 4k, it won't pick it up due to ARC issues.
     
  5. Davenlr

    Davenlr Geek til I die

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    What cable company and what model of router? I did find this, but not sure if it applies to you:
    How to Turn Off WiFi on Optimum Router? – RouterCtrl

    On the harmony, did you go into bluetooth pairing, and pair the device you are wanting to control with the hub?
     
  6. techguy88

    techguy88 Well-Known Member

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    The devices are named by the cable company however it seems they have a license to use the "TiVo Stream" brand in leu of their own. Officially TiVo refers to these devices as TiVo Experience for Streaming Devices but this is for the software, not the hardware. Cable ops can use either SEI Robotics or Arris to manufacture the actual hardware. Service Electric always uses whatever name TiVo uses for the corresponding retail version. Armstrong & TDS on the other hand are big into pushing their own brand over TiVo except where they have to use TiVo (i.e. a specific feature.)
     
  7. NashGuy

    NashGuy Well-Known Member

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    No, officially TiVo refers to the software as the "TiVo Next Gen Platform," although they do use the phrase "TiVo Experience 4" to refer to the current UI (code-named Hydra) that they deploy on both the Next Gen Platform as well as recent-model retail DVRs such as the Bolt and Edge. A quick Google search for the phrase "TiVo Experience for Streaming Devices" reveals that pretty much no one is using that wording. (It seems to be embedded in a random PDF from an operator named Blue Stream Fiber and that's about it.) Perhaps TiVo intends to use the "TiVo Experience for Streaming Devices" brand in conjunction with planned TiVo-branded IPTV client apps for Roku, Fire TV, Apple TV and Android TV that they had said would be made available to their IPTV partners. But I'm not sure if those apps have ever materialized so far.

    As far as the hardware that IPTV operators are using to deploy the Next Gen Platform, there is no corresponding retail version. Neither the TiVo Stream 4K nor the original TiVo Stream hardware branded and sold by TiVo at retail have anything to do with the boxes that Service Electric, Armstrong, TDS, etc. are using to deploy the TiVo Next Gen Platform.
     
    Last edited: Sep 17, 2021 at 8:38 PM

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