Audio dropouts?

Discussion in 'DIRECTV General Discussion' started by BKC, Nov 7, 2009.

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  1. Jan 14, 2010 #221 of 1365
    brucegrr

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    Ney, Ohio
    :(
     
  2. Jan 14, 2010 #222 of 1365
    BKC

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    Dec 12, 2007
    [​IMG]
     
  3. Jan 15, 2010 #223 of 1365
    Rocko62580

    Rocko62580 Legend

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    Sep 3, 2006
    I also have an Onkyo receiver, and it appears that this may be compounding the problem.
     
  4. Jan 15, 2010 #224 of 1365
    hardcorrwin

    hardcorrwin New Member

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    Jan 15, 2010
    been having a consistent problem with hockey games on Comcast Sports Bay Area/California HD. Even last night's game that was simulcast on NHL HD had the dropouts, so it seems to be coming from Comcast Sports, but a DTV issue. I have a Yamaha HDMI receiver.
     
  5. Jan 15, 2010 #225 of 1365
    chudgins

    chudgins Cool Member

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    Aug 3, 2006
    my audio dropouts seem to only be happening on my black HR-21, haven't noticed it on my HR-20 or H-20 or any of my standard def receivers. Mine is also happening on multiple channels. Thought it might be a problem with my new Sony LCD TV as the audio is gone from the TV speakers and receiver that is getting the signal from the TV. I have the HR-21 connected directly to the receiver and when I switch over during a dropout, I'm still getting the audio from the direct connection making me believe it's something with the HDMI connection, cable or my TV
     
  6. Jan 16, 2010 #226 of 1365
    John Carter

    John Carter New Member

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    Jan 2, 2010
    I would appreciate knowing if there is a DBSTalk thread devoted to Directv video 'hiccups', too ? I get video 'brrpps' on Directv ABC (720p) broadcasts as well as Fox (720p) and would like to know of other members experience.
     
  7. Jan 16, 2010 #227 of 1365
    hdtvluvr

    hdtvluvr Legend

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    I have a Yamaha RXV-3900 and have audio dropouts on recorded material. Haven't noticed any dropouts on live shows.

    This week, I was trying to catch up on the CSI's and NCIS episodes that I had recorded. They were totally unwatchable due to the audio dropouts. The "digital" flag on the yamaha kept going off too during the audio dropouts. While I was trying to watch recordings I was also recording the original CSI. I decided to watch a few minutes live and didn't have any dropouts. I switched to the recording and the dropouts were terrible.

    Is this a HD issue? Or a DVR issue? Of course, all of these shows are CBS and I recorded them off the D* feed. Friday, I pulled the plug on the DVR and was able too watch Grey's Anatomy without too many audio dropouts. However, while watching the Private Practice crossover show the dropouts started back and occurred for several seconds every 30 seconds to a minute. It became unwatchable.

    Using a HR20-700
     
  8. Jan 16, 2010 #228 of 1365
    Spoffo

    Spoffo Legend

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    Dec 31, 2006
    I've had them consistently, but not very frequently, and they seem to be more associated with recordings from certain channels (especially Showtime for me) than others.

    I just caught up with this thread and haven't read through all 10 pages, but, since the problem seems to be associated with digital audio to various receiver brands, has anyone tried switching to an analog audio connection to the receiver to see if they go away?

    I'm mainly using an early silver HR20 with external hard disk, feeding an Onkyo receiver via optical.
     
  9. Jan 16, 2010 #229 of 1365
    SFjr

    SFjr AllStar

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    Jul 23, 2007
    I am going HDMI from my HR20-100 to my Onkyo 805 and I get them very often. My audio flag on the Onkyo also shows the audio drop and then re-establishes a Dolby Digital connection. I only watch HD channels and so I can't say if it affects SD channels also. It's horrible on ESPN channels and my local HD via DirecTv. I have to switch to my antenna it's gotten so bad on the local channels. Have to go back and redo my series links...
     
  10. Jan 18, 2010 #230 of 1365
    akopperl

    akopperl Cool Member

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    Nov 4, 2006
    Are all of the audio dropouts repeatable if you rewind and try to replay that segment?

    I had an HR21 DVR for about 2+ years and never experienced any issues of note until the November software update. After that update, I began to experience occasional audio dropouts (all repeatable if I hit rewind). They always seemed to occur on the same shows or networks - shows of note Dexter and Heroes.

    My HR21 died this week - the unit began to constantly freeze and reboot itself. I got a replacement on Friday (HR23) and installed the unit. The only change I made from the HR21 setup was I decided to use the HDMI cable that DirecTV provided as I had another use for the cable I was previously using. The DVR came with software dated April 2009. I used the unit for about 30 minutes on Friday and had no issues. Overnight it was upgraded to the November release. I began to use the DVR for extended periods of time this weekend and I am getting more dropouts than ever before. For most shows, I get dropouts every 4-10 minutes, however most of them were not repeatable. If I hit rewind the scene would play cleanly over 90% of the time. I did notice that if the front display of my receiver lost the audio signal - it was repeatable. When the audio signal format remained on the display, the audio dropout could not be replicated. The only show where I did not get any dropouts was the Golden Globes which I watched tonight from 9:20 PM to 11:00 PM.

    At this point, I am totally confused. Am I getting an increase in dropouts due to the change in HDMI cable? Is my receiver (Integra) to blame? Did I get a bad HR23? Very frustrating. I may change the HDMI cable tomorrow and see if that improves things - but this is extremely hard to diagnose and time consuming. Also, I don't want to return or send my receiver in for repair unless I am certain it is to blame.
     
  11. Jan 18, 2010 #231 of 1365
    dsm

    dsm Godfather

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    Jul 11, 2004
    Just for grins, try disabling Dolby Digital. This always eliminates the dropouts for me. The release before last I thought they had finally gone away, but with the latest release I get them again. I have an Onkyo receiver and personally I'm suspecting there is an incompatibility with the box and an Onkyo receiver. A few others please post your receiver brands if you have this issue.

    steve
     
  12. Jan 18, 2010 #232 of 1365
    celticpride

    celticpride Icon

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    Sep 6, 2006
    I have the onkyo 805 av receiver hooked up with my hr21-100,and i have been losing my audio on cbs for the last couple of weeks. I had to turn off my dolby digital during the nfl playoffs saturday, after 30 ent by i turned dolby back on in my dvr and it worked the rest of the game. my wife is to the point where it wouldn't bother her at all if i switched to another provider,(i also lost audio during the mentalist ,ncis, and big bang theory.)
     
  13. Jan 18, 2010 #233 of 1365
    BKC

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    Dec 12, 2007
    I tried turning off DD a long time ago and it didn't work on mine.

    I just did a search at another forum and I was watching the Truck race on Speed on 10-31-09 and noticed all the dropouts so I ask if anyone else was having the problem. I just looked and the last software update downloaded on 10-29-09....... hummm
     
  14. Jan 18, 2010 #234 of 1365
    BKC

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    Dec 12, 2007
    I'm back to square one. DTV had sent me an email asking me to call. I just called and they said "We show your issue as being fixed" [​IMG]
     
  15. Jan 18, 2010 #235 of 1365
    gquiring

    gquiring Godfather

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    Jan 8, 2006
    Nothing fixed on my end, I watched some TNT today and lots of audio dropouts.
     
  16. Jan 18, 2010 #236 of 1365
    akopperl

    akopperl Cool Member

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    Nov 4, 2006
    Are certain DVR models worse than others?

    I had an HR21 hooked to an Integra receiver and had some dropouts - but they occurred infrequently and I was always able to replicate the dropout. My HR21 died and I replaced it with an HR23. I still get the same number of dropouts that can be replicated (easy to detect as the display on my receiver drops the format as well). However, now I get a large number of dropouts that can not be replicated (they are so short in duration that the display on my receiver does not drop the format). They occur so often on some channels that the shows become unwatchable.
     
  17. Jan 18, 2010 #237 of 1365
    hdtvluvr

    hdtvluvr Legend

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    Mar 1, 2008
    Well, I started to watch Cold Case tonight (recorded yesterday) and it was unwatchable due to the dropouts. Video had issues too. The video seemed to stutter.

    I did a red button reset and that cleared everything up. All of the audio and video was back.

    I did the red button reset last week and it cleared things up for about 2 hours of shows before it started again.

    We don't watch very much live so I don't know if I have audio dropouts during live shows. Is everyone here just having audio issues on recordings or does it happen on live stuff too?
     
  18. Jan 18, 2010 #238 of 1365
    gquiring

    gquiring Godfather

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    Jan 8, 2006
    Tonight I got an audio dropout on NBC's Chuck. It was pre-recorded and I rewound and bypassed my Yamaha receiver and used the audio on my Panasonic V10 Plasma via HDMI and the result was very interesting. No dropout but instead it was garbled junk. I am going to now assume the dropouts are bad data streams from DirectTV and our receivers are smart enough to just mute it.

    THIS IS CLEARLY A DIRECTV ISSUE, and I hope the D* folks are reading this.

    I am going to send Ellen's office another email and suggest a few others do the same thing. This is getting very tiresome.
     
  19. Jan 19, 2010 #239 of 1365
    akopperl

    akopperl Cool Member

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    Nov 4, 2006
    As I believe other people have mentioned, I switched Dolby Digital off and the dropouts stopped. I was watching The Express on HBO and I was getting a dropout every 3-5 minutes - I switched Dolby Digital Off -- no more dropouts for the last 75 minutes.

    The one thing that I want to get clarified (particularly from HR23 owners) is whether the dropouts can be replicated by rewinding and replaying the scene in ALL cases. With the HR21, I could always replicate the dropout but they were few and far between (about 1-2 per night). With the HR23, I get the same 1-2 that can be replicated - but the majority cannot be replicated. If I replay the scene, I can often hear what was previously missing. I'm trying to decide whether I should return my HR23 (its only 3 days old) or if the HR23 behaves differently from the older units.
     
  20. Jan 19, 2010 #240 of 1365
    hdtvluvr

    hdtvluvr Legend

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    Mar 1, 2008
    Here's a thought of what we might add to posts when dropouts occur:

    A/V Receiver
    D* Receiver
    Channel - OTA or D* feed
    Live or Recording

    Here's mine:

    A/V Receiver
    Yamaha RXV-3900

    D* Receiver
    HR20-700

    Channel - OTA or D* feed
    Both

    Live or Recording
    Recording. We don't watch much live stuff so don't know about live material.
     
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