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Discussion in 'DIRECTV General Discussion' started by BKC, Nov 7, 2009.
Be sure to call/email multiple times
The clicking is internal to the Onkyo's circuitry, I suspect it's output circuitry to the speaker system (I have 5.1). It happens anytime a feed goes from surround to just regular stereo or what have you. Not related to dropouts other than being an indicator a dropout has happened.
This is where my Denon is better than my Onkyo that I replace. The Denon doesn't do that and I at least get a cleaner dropout.
My Onkyo receiver doesn't click. The audio just drops off and after a second or two it comes back on.
I had my HR20 replaced with HR23. For the last 3 days, all my audio drops and video freezes stopped for now
I did that in February. At first I thought it was better, but it's not.
Twitter works too!
I had ESPN HD on for 2 hours today & no dropouts...nice!
Better yet, the whole world can see it and I bet they won't like that much......... :lol:
I have noticed the same problem with WKEF (Dayton ABC) several times this past week. I just watched a show from the DVR from last night and the audio dropouts are really bad. All other channels are fine but that one channel is having issues and it looks like the issues continue tonight.
My lastest reply from Directv..
Thank you for your recent correspondence. We appreciate your patience concerning the audio drop on your HD DVR receivers.
We forwarded your information to our Engineering Department and they advised us they are currently working toward a solution; however, they could not provide an estimated date of when the issue would be resolved.
At DIRECTV we strive to provide the finest in satellite television entertainment and outstanding customer service. If you have any additional concerns, please contact us at 1-866-785-5535 between the hours of 7:30 AM and 7:30 PM MT.
Sincerely,DIRECTV Customer Advocate Team
Ah yes, the boilerplate email.
Bet you feel better now, yes?
I do hope they are working on it.
My Onkyo does do the clicking thing when the audio drops out for that second. Actually both of my Onkyo's, different models, have the clicking when the audio drops.
They replaced my HR-20-700 today for the audio problem. I'll be curious to see if it resolves the issue.
I know this isn't the same issue, but I've recently noticed more audio drop outs that can be corrected by replaying, so they're unique to playback. Any thoughts on what this indicates? Is my HR20 beginning to fail?
Mine was a signal issue. I would have the problem both watching live and on replays. If I backed up it would fail in the same spot repeatedly. My other HR20-700 would not fail at the same spot. Whether I was plugged into my Onkyo receiver or not made no difference, nor did it matter if I used component or HDMI for my output.
This happens to me all of the time on my HR20. The problem is currently driving me nuts during the Lakers/Thunder game. If I rewind the show after a dropout, the dropout doesn't happen again in the same spot.
Week 2 with HR23 in place of HR20. No audio drops.
There were so many dropouts on my recording of last nights Apprentice that I almost just deleted it since I couldn't hear 1/4 of the words being said. I am getting sick of this
I have two Onkyo's that do the exact same thing.