Audio dropouts?

Discussion in 'DIRECTV General Discussion' started by BKC, Nov 7, 2009.

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  1. Apr 14, 2010 #741 of 1365
    BKC

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    Be sure to call/email multiple times
     
  2. Apr 14, 2010 #742 of 1365
    tkrandall

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    The clicking is internal to the Onkyo's circuitry, I suspect it's output circuitry to the speaker system (I have 5.1). It happens anytime a feed goes from surround to just regular stereo or what have you. Not related to dropouts other than being an indicator a dropout has happened.
     
  3. Apr 14, 2010 #743 of 1365
    tsduke

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    This is where my Denon is better than my Onkyo that I replace. The Denon doesn't do that and I at least get a cleaner dropout.
     
  4. Apr 14, 2010 #744 of 1365
    betterdan

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    My Onkyo receiver doesn't click. The audio just drops off and after a second or two it comes back on.
     
  5. Apr 14, 2010 #745 of 1365
    lkatzeff

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    I had my HR20 replaced with HR23. For the last 3 days, all my audio drops and video freezes stopped for now
     
  6. Apr 14, 2010 #746 of 1365
    tsduke

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    I did that in February. At first I thought it was better, but it's not.
     
  7. Apr 14, 2010 #747 of 1365
    bjamin82

    bjamin82 Godfather

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    Twitter works too!
     
  8. Apr 14, 2010 #748 of 1365
    sigma1914

    sigma1914 Well-Known Member

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    I had ESPN HD on for 2 hours today & no dropouts...nice!
     
  9. Apr 14, 2010 #749 of 1365
    BKC

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    Better yet, the whole world can see it and I bet they won't like that much......... :lol:
     
  10. Apr 15, 2010 #750 of 1365
    hdfan1

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    I have noticed the same problem with WKEF (Dayton ABC) several times this past week. I just watched a show from the DVR from last night and the audio dropouts are really bad. All other channels are fine but that one channel is having issues and it looks like the issues continue tonight.
     
  11. Apr 15, 2010 #751 of 1365
    tsduke

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    My lastest reply from Directv..
    Thank you for your recent correspondence. We appreciate your patience concerning the audio drop on your HD DVR receivers.

    We forwarded your information to our Engineering Department and they advised us they are currently working toward a solution; however, they could not provide an estimated date of when the issue would be resolved.

    At DIRECTV we strive to provide the finest in satellite television entertainment and outstanding customer service. If you have any additional concerns, please contact us at 1-866-785-5535 between the hours of 7:30 AM and 7:30 PM MT.

    Sincerely,DIRECTV Customer Advocate Team
     
  12. Apr 15, 2010 #752 of 1365
    brucegrr

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    Ah yes, the boilerplate email. :)

    Bet you feel better now, yes? :)

    I do hope they are working on it.
     
  13. Apr 16, 2010 #753 of 1365
    steveholtam

    steveholtam Cool Member

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    My Onkyo does do the clicking thing when the audio drops out for that second. Actually both of my Onkyo's, different models, have the clicking when the audio drops.
     
  14. Apr 16, 2010 #754 of 1365
    Rusty_Clown

    Rusty_Clown Cool Member

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    They replaced my HR-20-700 today for the audio problem. I'll be curious to see if it resolves the issue.
     
  15. Apr 16, 2010 #755 of 1365
    shendley

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    I know this isn't the same issue, but I've recently noticed more audio drop outs that can be corrected by replaying, so they're unique to playback. Any thoughts on what this indicates? Is my HR20 beginning to fail?
     
  16. Apr 17, 2010 #756 of 1365
    Rusty_Clown

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    Mine was a signal issue. I would have the problem both watching live and on replays. If I backed up it would fail in the same spot repeatedly. My other HR20-700 would not fail at the same spot. Whether I was plugged into my Onkyo receiver or not made no difference, nor did it matter if I used component or HDMI for my output.
     
  17. Apr 18, 2010 #757 of 1365
    aldamon

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    This happens to me all of the time on my HR20. The problem is currently driving me nuts during the Lakers/Thunder game. If I rewind the show after a dropout, the dropout doesn't happen again in the same spot.
     
  18. Apr 19, 2010 #758 of 1365
    lkatzeff

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    Week 2 with HR23 in place of HR20. No audio drops.
     
  19. Apr 19, 2010 #759 of 1365
    betterdan

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    There were so many dropouts on my recording of last nights Apprentice that I almost just deleted it since I couldn't hear 1/4 of the words being said. I am getting sick of this
     
  20. Apr 19, 2010 #760 of 1365
    mrcon0728

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    I have two Onkyo's that do the exact same thing.
     
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