Audio dropouts?

Discussion in 'DIRECTV General Discussion' started by BKC, Nov 7, 2009.

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  1. Apr 27, 2010 #781 of 1365
    Carl Spock

    Carl Spock Superfly

    Sep 3, 2004
  2. Apr 27, 2010 #782 of 1365

    MadManNBama AllStar

    Jan 31, 2008
    Dropouts are something I've noticed since a fall 2008 firmware update which has not been fixed since that point. Also, my HR20-700 is often very slow to recognize button inputs which was not the case when I purchased it back in 2007.

    Basically, this seems to be a sat or DTV issue that we'll have to get used too. It doesn't represent a deal breaker, but it does give us room to complain. I know these HD signals are complicated with all the 5.1 audio channels flying through space, so I think we need to cut DTV a little slack on these issues.

    The engineers are working as hard as they can to keep everyone happy with lots of HD channels and mpeg 4. Trust me, getting all of this to work isn't easy at all.
  3. Apr 27, 2010 #783 of 1365

    crawdad62 Godfather

    Jul 16, 2008
    So you're saying you were having a noise or pop before the audio went out or that noise was the only audio problem you encountered? I've never had any distortion (either with audio or video when it happens) just a nice clean dropout of audio.
  4. Apr 27, 2010 #784 of 1365

    I WANT MORE CowboySooner

    Oct 3, 2006
    Northern plains
    Used to be a bbbbbbrrrrrrrrrrrrppppppppppp now just a clean dropout of audio for a couple of seconds.
  5. Apr 29, 2010 #785 of 1365

    Zyeox AllStar

    Feb 21, 2006
    I am getting a lot of audio dropouts no matter what channel I am on. I know I have been watching a lot of playoff hockey and on VS it's horriable it happens at least 10 to 20 times a game. I am not exaggerating either. They need to fix this asap. I know it isn't just me I asked my father and he is having the same problem.
  6. Apr 30, 2010 #786 of 1365

    Jared701 Legend

    Sep 9, 2008
    Has anyone started to get a long shhhhhhhh loud sound today? I don't know if this is what people considered the briip sound or not. It's happened 2 times in the last 24 hours. It sounds basically like if you changed to a tv channel that didn't exist that sound but a little higher pitched and much louder than anything else that is coming out. It lasts about 3 seconds then goes away. It is MUCH more annoying than the audio dropouts because of how loud it is.
  7. Apr 30, 2010 #787 of 1365

    marquitos2 Legend

    Jan 10, 2004
    My is the same, not to many times but I get them too.
  8. May 2, 2010 #788 of 1365
    Mark Walters

    Mark Walters Legend

    Sep 21, 2009
    NBA TV HD 216 is having a ridiculous number of audio dropouts...unbelievable
  9. May 19, 2010 #789 of 1365

    Rocko62580 Legend

    Sep 3, 2006
    I just called Onkyo for my TX-SR605. Some guy with a nasty New Jersey accent started yelling at me when I questioned him as to why some of the Onkyo receivers are being repaired/recalled but mine isn't. "Sir, this isn't Onkyo's issue, it's Direct TV's issue." At least Onkyo admits there is a problem but they are placing blame 100% on Direct TV. They must have gotten a lot of calls about this, and decided that they don't want to be responsible for the issue, even if it is Onkyo's issue.
  10. May 19, 2010 #790 of 1365

    betterdan Icon

    May 22, 2007
    Ok I tried something the other night. I had a recording that had audio drop outs so I switched it to stereo audio instead of dolby and where it would get a big drop out before with dolby now got a very small one at the same exact point with stereo. With stereo it would last a millisecond it seemed and with dolby on it would last maybe 1-2 seconds. This is with my Onkyo receiver. So the drop outs are there with both it's just that dolby enabled makes my receiver take longer to recover it seems.
  11. May 19, 2010 #791 of 1365

    hyde76 Legend

    Nov 26, 2007
    I was hoping for some odd reason that the Audio dropout problem was somehow linked to the problems, whatever they were, with D10. Turns out that they were not. With today's HD launch, dropouts are fast and furious from both Travel HD and MSNBC HD, both from D12. Whatever is causing this problem, it's ridiculous and should be addressed by someone at DTV.
  12. May 19, 2010 #792 of 1365

    je4755 Godfather

    Dec 11, 2006
    I intend to replace my Yamaha receiver with a Denon AVR-3311 next month (when it is supposed to ship) and see if there is any improvement regarding frequency of audio drop outs. In this regard, there were several drop outs during last night’s Flyers-Canadiens game on Versus.
  13. May 19, 2010 #793 of 1365

    BKC Icon

    Dec 12, 2007
    That's because it IS 100% DTV's problem.
  14. May 19, 2010 #794 of 1365

    Jaspear Godfather

    May 16, 2004
    I've noticed the same thing. In PCM there is a brief "glitch" whenever there would be a drop out in Dolby. This is not a Dolby problem, it's just more noticeable in Dolby.
  15. May 20, 2010 #795 of 1365

    celticpride Icon

    Sep 6, 2006
    Sad to see you guys are still having audio dropouts,I couldnt handle that anymore after about a year of waiting for the problem to be solved,i finally switched to verizon fios last month. I havent had any audio problems with verizon and i'm still using my onkyo 805 receiver that i used when i had directv now to get me a tivo premiere HD XL with 150 hours recording capability and i'll be all set!!:hurah: P.S. I really hope directv solves this problem soon for you''all.
  16. May 20, 2010 #796 of 1365
    Scott in FL

    Scott in FL Godfather

    Mar 18, 2008
    Just to add my experience watching my locals recorded OTA. I've noticed the audio drop outs since last Fall, and learned to live with them. However, the past two episodes of The Big Bang Theory which I dvr'd OTA using my HR20-700 were very bad. So bad that I had to repeatedly back up the recording to hear what was said.

    When I back up and replay, the audio is intact. I listen through a stereo with audio fed from the HR20's left/right stereo outputs (RCA jacks).

    I always watch recorded locals received OTA on my HR20 (not off the satellite). All of the locals have audio drop outs.

    My local CBS affiliate uses a Tandberg MPEG-2 encoder.
  17. May 20, 2010 #797 of 1365

    tkrandall Hall Of Fame

    Oct 3, 2003

    I have the same model TX-SR605. What IS annoying about the Onkyo is the loud clicking (electromechanical relay type switching sound emitting from the receiver, not the speakers) and interruption of sound whenever the programming audio format changes, be that a drop out or just going from DD formatted programming to a non DD formatted commercial, and then back again. I wish it did not have those annoying audible relay clicks and momentary loss of audio with each format change or dropout. But this is normal for the box:
  18. May 20, 2010 #798 of 1365

    hyde76 Legend

    Nov 26, 2007
    I have (had) the same clicking issue with my JVC RX-D302, which I love (BTW). I made the clicking issue go away by changing the receiver from Auto surround to one of the other settings. With Auto, the click was very loud but when another surround setting is chosen, a DD Signal will override whatever the setting but the receiver does it silently (no clicking sound) which is considerably more appealing but still does not solve the issue.
  19. May 21, 2010 #799 of 1365

    housemr Legend

    Jun 3, 2009
    So did anyone that has a receiver that has hdmi inputs, i dont, compare by running optical/coaxial to their receiver vs say hdmi to their receiver and see if it still happens.
  20. May 21, 2010 #800 of 1365

    Spoffo Legend

    Dec 31, 2006
    I've run it both ways to my Onkyo 804, and there's no difference. I've had bad spells both ways. At least I don't have the added aggravation of a relay clicking. On this receiver, the only relay sound is the main one for the speakers at power-up.

    I can watch the front panel display of this receiver and see the dropouts when they come through: The display will be showing "Dolby D." Then when there's a dropout, it switches momentarily to something like "dialogue norm +3" which is an indication that it's re-training on the dolby stream (it's the same screen you get when you switch the receiver from another source to a dolby one) then back to "Dolby D" a second later as the sound returns.

    This all seems very consistent with the idea that the source of the problem is signal glitches that are magnified in transcoding to MPEG4, but that doesn't explain why I can go weeks without hearing one dropout and then be hit with a blitz of them on several channels as I was last night.
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