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Audio dropouts?

Discussion in 'DIRECTV General Discussion' started by BKC, Nov 7, 2009.

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  1. bigbrother52

    bigbrother52 AllStar

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    Jan 19, 2008
    There are no Analog commercials, no analog anything over DirecTV!
    When your SSP is recieving an Analog signal it's only because you have the DirecTV box converting their digital signal to Analog through their 29 cent D/A converter, as opposed to converting it to Analog in your Denon.
    All of DirecTV is 100% digital, 100% of the time.

    EDIT: 100% of the time that the digital signal didn't drop-out... :rolleyes:
     
  2. majikmarker

    majikmarker AllStar

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    Feb 27, 2005
    Arlington, WA
    Anyone else watching this on NBC? I had some bad dropouts during this program (6-8 over the hour).

    Also watched Valkyrie on HBOHD tonight. I have fewer issues on Premiums but was bad during the movie tonight (8-10 over the 90 minutes).

    I have rainy weather in the area tonight. Any chance a degraded satellite signal makes the problem worse. I think I have more issues on cloudy days than clear days (not positive though).
     
  3. vthokies1996

    vthokies1996 Legend

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    Oct 6, 2008
    Sorry, I was out of town over the weekend and didn't respond. It looks as though my particular problem was ESPN. Several of the commercials had no sound and I also noticed several technical problems during the pregame for the opening match (Mexico vs. South Africa).

    Once the game itself started, I didn't notice any issues. To answer your question, I am not using Optical Audio. I am using HDMI into my Onkyo receiver.
     
  4. camo

    camo Godfather

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    Been watching world cup today ESPNHD and no drop outs in three hours. Dolby 5.1 on, Onkyo receiver settings all normal except used tip from AVS forum Listening mode presets. Changed last valid to suggested setting for receiver. Analog/PCM ----PLIIx Movie and Dolby Digital -----Ultra2 Cinema.
    Have my fingers crossed Direct fixed problem.
     
  5. knoxbh

    knoxbh Legend

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    May 1, 2002
    Food for thought. Had been having the usual audio dropouts for the past few months. Then about 3 weeks ago, practically all of the dropouts disappeared - its disappearance was noted by both my wife and I. Then the audio dropouts reappeared about 3 -4 days ago with a bang on most of our channels. We are using a HR20-700 (actually two in the same room) hooked up to a Onkyo A/V receiver via optical cables. We had thought the audio dropouts was solved when we had none for nearly 2 weeks. Too good to be true!
     
  6. Steveknj

    Steveknj Icon

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    Nov 14, 2006
    I have an Onkyo receiver, so you are saying to run the TV sound ALONG with the receiver sound? I've done that accidentally before, and it seems I get an echoing effect.
     
  7. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    You'd likely get an echo trying that approach....timing differences in how the audio is processed...
     
  8. camo

    camo Godfather

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    Apr 15, 2010
    Probably right. Still have my fingers crossed they fixed something overnight.
     
  9. camo

    camo Godfather

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    Apr 15, 2010
    Just a update. Drop outs still going strong. Even on premiums in the evenings. Valkyrie on ShowWHD had about 30 during the movie last night.
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    I see you have a HR24-500.
    This receiver has a separate [additional] issue with DD5.1. Live playback doesn't add dropouts and using these as a server for MRV, doesn't have them.
    Buffering or playback from the drive DOES have these and they're not related to the SAT feed.
     
  11. camo

    camo Godfather

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    Thanks for the information. It was in playback mode because I recorded it and watched recording from start about 10 minutes after movie started.
    So this is a HR24 issue? Hope software update is coming.
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    It sure looks to be [since none of the other receivers act the exact same way] and has been around for months. I'm working with them over this and hoping they will get a fix "soon" [though I've been waiting a few months].
    Because of the other dropouts in the SAT feed, this problem was kind of missed in early testing and dismissed as the "normal dropouts".
     
  13. bigbrother52

    bigbrother52 AllStar

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    Jan 19, 2008
    In my home theater room I currently have an HR20-700 that works extremely well with my particular SSP, meaning that audio dropouts are almost non-detectable and momentary at worst.
    This comming Monday I expect 3 HR-24's will be installed and was going to shuffle this great old HR20-700 to a much less used room.
    Since the quality of audio is of paramount importance to me in this room and the whole house is MRV capable anyway, will I notice a big decline in performance if the HR20-700 was replaced with the HR-24?

    I don't really care about the newfound speed for the guide, the faster channel changing capability or the greater HDD size if audio drop-outs are to become a big issue for me.
    So, should I leave well enough alone in this room right now and wait to move the HR-24 in here when it's ready for prime time?

    I can't believe I have to ask this question after being so excited about finally getting what I thought was a worthy replacement!
     
  14. camo

    camo Godfather

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    I think the main problem is the audio stream. Speed channel right now, "All out pinks" I'm getting 1 drop out every 5 minutes no buffering or watching recording on HR24. My local FSN I watched a full baseball game and zero dropouts. Flip over to speed and see if your getting same thing.
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The HR24 will stream MRV without any issues.
    "For me" the DD5.1 dropout every 4-5 mins has pushed me back to my HR20. It will play all recordings from the HR24 without any problems.
    The HR24 may not bug you as much as it does me. Live playback is fine.
    Streaming to another receiver is fine.
    Streaming from another receiver has these too.
    If you skip through commercials, it may not be as bad, since this most noticeably comes with recordings that don't have commercials and you play them continuously. These are where I can "set my watch" by them, they are so regular.
     
  16. bigbrother52

    bigbrother52 AllStar

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    I'm guessing there will be no DVR upgrade for my home theater room if this problem pushed you back to an HR-20. My nerves can't be anymore forgiving then yours, especially when it comes to audio quality in this room.

    I'll put the new DVR elseware untill the HR-24's audio issues have been addressed. The quality of audio over DirecTV is bad enough without the additional drop-out issues to concern myself over.

    I tried the Speed channel as suggested by Camo and yes audio drop-outs here are more prevelent then I am used to. They are still almost non-detectable and momentary but I doubt that even the software in my SSP that is meant to amelorate audio issues caused by high jitter sources, such as DirecTV, can make the problems with HR-24 disappear...sure is a pity.
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    FWIW: they don't happen with DD5.1 turned off. They are very short, but if you're "into" surround sound and it quits, even for a moment, it has disrupted the sense you were in.
    While these aren't the same as those like SpeedTV, once they get under your skin and you know it isn't the feed that is the cause, and you're trying to be immersed in a movie, it can/does drive you nuts.
     
  18. Davenlr

    Davenlr Geek til I die

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    Do they make any 5.1 amps that dont "Drop" the audio (DD light goes off, unit has to resync itself) ? Im thinking that these dropouts (which I can hear for very very very short periods) with dd5.1 turned off, wouldnt be so bad if the AVR didnt take so long to regroup.
     
  19. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The AVR has so much to do with how well or not this works.
    I've got a very fast reacting/recovering Sony.
    Some of these dropouts are so short I can barely [if at all] hear them, and only the Sony shows they happened, but others are worse.
    This varies but "maybe" 40% I only see the AVR show they happened and the other 60% I hear, then look over and see the AVR scroll the change in its window.
    Over the past several months, I've tracked these for DirecTV. They do have a rep rate [shown by the AVR], but for those that I hear, there can be four in a row, then 3 I don't hear, then 6 I do again, so if going just by your ear, you may not see the pattern that the AVR shows.
    Same AVR is used with my HR20 and has ZERO audio dropouts playing the same recordings via MRV to the HR20.
    The HR24 live doesn't do this, but back up into the buffer and they are then happening.
    I get the feeling if you use trickplay it can reset the clock too, since DD5.1 stops during trickplay.
    Continuous play from the buffer, the drive or streaming from the network, shows these off the best [worst].
     
  20. bigbrother52

    bigbrother52 AllStar

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    Jan 19, 2008
    Ha!!
    Yeah "upgrading" an HR20-700 to an HR24 isn't exactly what I'd call an upgrade if I lose Dolby Digital 5.1 capability in the process. That is a down-grade by any reasonable definition of the word.

    Dolby pro-logic is nice for what it is but it sure ain't no DD 5.1 and I couldn't even consider it, but thanks for this added bit of info.
    Also, having to use any of these machines D/A converters along with their analog outputs is not to be considered any type of solution or fix either and a step in the wrong direction as far as I'm concerned.

    Still, if you happened to know what chip DirecTV is now using in the HR24 for D/A conversation could you pass that tidbit along here?
    I'd be interested to know if they've even tried to keep up with this aspect of the technology.
    I suspect analog audio outputs is one of their lowest priorities and absolute lowest cost would be the only spec in this part of their design. I would not fault them if this were so as it seems to me only 3 people might care.
     
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