Audio dropouts?

Discussion in 'DIRECTV General Discussion' started by BKC, Nov 7, 2009.

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  1. lotbass

    lotbass Mentor

    Mar 24, 2007

    Based on feedback in this thread, the symptom MAY vary depending on the AVR used. IF that is accurate, then the electronics in the AVR are making a difference. (Ex: some AVRs may take less time to recover from an audio drop/DD signal loss/etc, may have better error handling, or similar). That means the electronics in one of these items may have a different behavior than the AVR someone already has. Of course, @ ~$250 for the 1st item, folks may prefer to switch to a different AVR.
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    Dec 9, 2006
    I think we can safely say it does vary with which AVR is being used.
    I know my old Sony was very good at both losing & regaining the DD 5.1. It would show the shortest dropouts, that sometimes I couldn't even hear. DirecTV has sent me a loaner Sony, which doesn't show the dropouts anywhere near as often, even when my ears tell me they're there.
    This loaner came so I could send off my old one to them for use in troubleshooting the problems with the HR24.
  3. mickcris

    mickcris Legend

    Mar 16, 2008
    Probably not going to notice them on your hr22 if you still have it hooked up the way it shows in your sig ,due to the hr22 connected directly to the tv and the hr20 to the onkyo receiver. If you swap locations of your dvrs you will probably see that the problem stay at the location.
  4. Jul 1, 2010 #1104 of 1365

    bigbrother52 AllStar

    Jan 19, 2008
    I believe VOS was speculating that this thing wouldn't do any good but one of my DVR's is actually set up with HDMI going to a Video Processor from an HR20-700, that then converts the audio and outputs to optical and coaxial.

    I have taken those signals and output them to yet another device that reduces jitter. That device can also convert optical to coaxial and visa versa.

    I can tell you with all confidence, none of it will do you any good in trying to eliminate these kinds of audio drop-outs.
  5. Jul 1, 2010 #1105 of 1365

    jrwinter AllStar

    Sep 2, 2004
    has anyone else noticed the low volume levels on most of the channels on Directv? is there any way to get them to turn it back up?
  6. Jul 1, 2010 #1106 of 1365

    john18 Active Member

    Nov 21, 2006
    I repeatedly have had the audio dropout issue on both a prior Integra receiver and my Onkyo TX-SR806 when viewing recorded programming in Dolby Digital. The dropouts that I see generally last 1-3 seconds.
  7. Jul 1, 2010 #1107 of 1365

    jpitlick Icon

    Apr 19, 2007
    So, you think the problem is caused by the Onkyo. I just might have to switch the locations around and test that. I used to experience a different kind of audio drop with the Onkyo when there was a glitch in the sat feed durning inclement weather, but the Onkyo would switch between Dolby Digital and PCM and you could hear the relay click when that happened. This current issue is different.
  8. Jul 1, 2010 #1108 of 1365

    varkeast New Member

    Mar 7, 2007
    just want to give another data point

    onkyo tx-sr805 (old firmware)

    dolby on: frequent audio drops, will see the audio signal drop on the front display of the onkyo (all speakers in the incoming signal display disapper), then the onkyo w/ it's crappy old FW takes 3-5 seconds to lock back on

    dolby off: no audio drops at all

    since running with dolby off removes the problem
  9. Jul 1, 2010 #1109 of 1365

    southface New Member

    Jun 22, 2010
    Obviously, if one turns off Dolby you won't get dropouts because the Dolby signal is the problem. Audio receivers are not the problem. Receivers may behave differently when detecting the Dolby flag but that is not the problem. The Dolby error is the problem. My Pioneer Elite detects the error and causes a dropout. The AVR's are responding as programmed to detect a coherent signal when the Auto switch is on. They will still have a problem when switched to DD only.
  10. Jul 2, 2010 #1110 of 1365

    djrobx Godfather

    Jan 26, 2009
    That's very good to hear. I hope they are able to correct it.
  11. Jul 4, 2010 #1111 of 1365

    Noresults Mentor

    Aug 25, 2007
    I guess I am missing something. I have had this problem for several months. My contract is up in three months. Does the other sat provider have these problems or do I need to go back to cable? I have HR-21DVR switching thru a Onkyo receiver direct to tv with hdmi?
  12. Jul 5, 2010 #1112 of 1365

    BKC Icon

    Dec 12, 2007
    Dish Network does NOT have this problem as far as I know. Call/email them and tell them you are thinking about jumping ship because of this problem.
  13. Jul 5, 2010 #1113 of 1365

    joed32 Hall Of Fame

    Jul 27, 2006
    If I hook up any of my DVRs directly to any of my TVs , bypassing the AV receiver, I still get the dropouts. HDMI or red and white composite, it doesn't make any difference. I can not blame the AV receiver for them. If I turn off DD then the dropouts disappear. The AV receiver does not cause them. Even with the AV receiver I have never had a dropout on any movie channel, only ESPN, Speed, etc. I hardly ever watch locals so I'm not sure about those.
  14. Jul 5, 2010 #1114 of 1365

    hasan Well-Known Member

    Sep 22, 2006
    Ogden, IA
    I watch USA (242) a lot, and I notice very infrequent, yet persistent drop outs, perhaps one or two an hour, and then only one an hour, so it varies a bit. Sometimes I don't "notice" any. I do have DD 5.1 on, and am using an Onkyo SR605 amp. Two different DVRs show the same issue.

    It is only a minor annoyance at this point, but it would be nice if it got fixed.:)
  15. Jul 5, 2010 #1115 of 1365

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    Dec 9, 2006
    I really wasn't trying to "blame" the AVR. You are correct about turning Dolby off in the receiver.
    The point I was trying to make was: one make/model AVR may only have dropout of less than a second, while another make/model might take longer to glitch & recover.
    "The problem" isn't in the AVRs, and in most cases isn't in the DirecTV receiver, but in the SAT feed from the uplink.
  16. Jul 5, 2010 #1116 of 1365

    kenkraly2004 AllStar

    Mar 14, 2010
    I have never had a issue with an audio dropout on my DIRECTV H20 Reciver.
  17. Jul 5, 2010 #1117 of 1365

    BKC Icon

    Dec 12, 2007
    You should say a little "thank you" prayer everyday and hope it never starts. :lol:
  18. Jul 5, 2010 #1118 of 1365

    kenkraly2004 AllStar

    Mar 14, 2010
    Indeed BKC.
  19. Jul 5, 2010 #1119 of 1365

    ktm250 AllStar

    May 22, 2010
    Whatever is causing this problem, it looks like it is Direct Tv's issue. They need to fix it and not give me the oh we don't have that problem when you talk to them. All I know is that it is getting very irritating.
  20. Jul 6, 2010 #1120 of 1365

    MalibuRacing Legend

    Mar 2, 2007
    I have had this issue for some time (both live and recorded shows). I have an Onkyo AVR using optical input.

    I played back a recording, with DD turned on. I would get an audio dropout for 2-3 seconds at a specific point in the recording EVERYTIME. I turned off DD, replayed recording, didn't get dropout. Obviously, there is a DD issue that appears to be on D*'s side. Will this EVER be resolved (without having to spend money on a new AVR)???

    What's the use in having a 5.1 setup if you can't use it without annoying audio dropouts?:mad:
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