OK. It's been two weeks and two units so far, but I am really starting to like this thing. It looks like it's going to get easier each day. Thanks to all of you for being such a great resource to date. The PDF file of shortcuts is really wonderful. Has anyone else noticed that the audio tends to be out of synch more often than not with the HR20? It seems to happen only on HD channels. I am using the tv's audio, not the surround sound (my wife thinks the theater is too loud, etc.) Any ideas about this? I looked inot the sudio setting, but there's not alot of options.. Thoughts?