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Back after six month "vacation" hold, question on receiver return

Discussion in 'DIRECTV General Discussion' started by mika911, Feb 10, 2020.

  1. Feb 10, 2020 #1 of 16
    mika911

    mika911 Godfather

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    I turned my DirecTV back on today, two days before the 6 month vacation hold was due to end. I wasn't on vacation, just saving money plus I have some bad RG6 runs and occasionally I lose signal (still need to fix that). But it works for now.

    Goodness it feels nice to be back! ha-ha. Just the fast channel changing, channel numbers, responsive dvr, etc.

    I've used several online services. YouTube TV is great, but no Dolby Digital, picture quality not as good as DirecTV. AT&T Now has as good picture quality as DirecTV (if not better) and Dolby Digital, but missing one local and inferior DVR obviously. Plus, losing TV when your internet is down sucks. Nice not to reply on your connection for everything.

    Anyway, to the point, to save some money, I want turn off my HR20 and HR22, have only the HR44 to get rid of those extra receiver fees. The bedroom TV can just use apps, not turned on much anyway.

    If I don't return the HR20 or HR22, will I be charged? Also could I turn them back on down the road?

    Thank you!
     
  2. Feb 10, 2020 #2 of 16
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    You need to call DIRECTV and have them remove the HR20 and the HR22 from your account. I doubt if they will want them back and most likely you will not be able to have them turned back on down the road.
     
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  3. Feb 10, 2020 #3 of 16
    mika911

    mika911 Godfather

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    Thanks, such a tough decision knowing I can't turn them back on if I ever wanted to or wanted to see the recordings on them. lol.
     
  4. Feb 10, 2020 #4 of 16
    peano

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    I just deactivated my R22. CSR asked if I will reactivate it again one day and I said I would. Then they don't ask for them back and you can still reactivate down the road.
     
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  5. Feb 10, 2020 #5 of 16
    TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Take them to any local FedEx or UPS store and they will ship them back to AT&T for free. Make sure you get a receipt.
     
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  6. Feb 10, 2020 #6 of 16
    WestDC

    WestDC Well-Known Member DBSTalk Club

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    Before you call to have them removed- Remove the RG6 from the rear of each receiver --and you can still view the recording (for awhile) as long as you have the same account & the receivers can be activated again.
     
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  7. Feb 10, 2020 #7 of 16
    trh

    trh This Space for Sale

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    ^^^ Yes, what WestDC said before you call DIRECTV.
     
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  8. Feb 16, 2020 #8 of 16
    mccarthymac

    mccarthymac New Member

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    So this doesn’t work if you’re canceling service altogether?
     
  9. Feb 16, 2020 #9 of 16
    Rich

    Rich DBSTalk Club DBSTalk Club

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    If you cancel your subscription you can watch what's on your HR if you disconnect the coax to the HR before you do the actual cancellation. If you leave the coax on the barrel you will not be able to view that content. How long will you be able to watch down that HR that you just cancelled? Varies, but you will have a lot of time...months, perhaps years.

    Rich
     
  10. Feb 16, 2020 #10 of 16
    trh

    trh This Space for Sale

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    As Rich said, it will work. But if you have a DVR they want back, you have a time period to return before they charge you. But if you have an older HR20/21 unit they don't want back, you can do this.
     
  11. Feb 16, 2020 #11 of 16
    Rich

    Rich DBSTalk Club DBSTalk Club

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    Forgot about them wanting the HRs back. Yeah, then you have almost a month.

    Rich
     
  12. Feb 17, 2020 #12 of 16
    mccarthymac

    mccarthymac New Member

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    Thanks guys. It’s an hr20 that my wife has a bunch of stuff on. I’ll be sending back an hr54 and 4K client and switching to YTTV.
     
  13. Feb 17, 2020 #13 of 16
    Rich

    Rich DBSTalk Club DBSTalk Club

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    You should be able to keep the HR20. Can't imagine them wanting that back. Make sure you take the coax off before they deactivate it.

    Rich
     
  14. Feb 17, 2020 #14 of 16
    mika911

    mika911 Godfather

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    If I end up turning off just one of mine, you think I should turn off HR20 instead of HR23? They might want the HR23? The only thing is, the HR20 is so much faster than the HR23, ha.
     
  15. Feb 18, 2020 #15 of 16
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    I doubt DIRECTV will want the HR23 returned.
     
  16. Feb 18, 2020 #16 of 16
    Rich

    Rich DBSTalk Club DBSTalk Club

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    That 23 is junk. The 20 is a good DVR (I have never had a 20-100 that worked, I have had many 20-700s that worked very well). I'd dump the 23. Best thing you can do is dump both and get 24s.

    Rich
     

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