backlit remotes

You can do this
Order a DIRECTV remote control online
or call them and ask how much they are. In the past I found them to be more expensive, especially since they charge $20 for shipping most of the time.
I always buy my remotes on Ebay and get free shipping.

 

I find myself using eBay quite frequently lately. Lots of good deals for less than you'd pay on Amazon.

Rich

 

I am finding more and more every day that when you search for something on most websites that the results may not be exactly what you searched for. I searched for the RC73b and had several results that were RC71 and RC73 without the very thing that was most important, the back light.
Be careful before you click on Buy and make sure it is the exact item that you want.

 

Amazon is pretty good about this kind of issue. I can't recall getting anything different from what I wanted from them.

Rich

 

Up until last month I would have agreed with you. Last month I was on Amazon looking for HP plus size printer ink cartridges. The search brought up a four pack with a great price, unfortunately the cartridge number was one digit off and I didn't notice it. The positive is I finally tried out the UPS return and it was fast and super easy (no box, no labels, just drop it off). I took the receipt and the last time I checked it still hadn't shipped (and that was over three weeks after dropping it off).

 

Put your exact search in quotes, "RC73b", and it should filter out the excess.

 

In your case it seems the mistake wasn't caused by Amazon. I can't understand how they get damn near everything right when it comes to deliveries or anything else for that matter. I'd love to see them come out with a smart watch. I have read stories about how difficult it is to work for them but if the end result is "they get everything right"...

Rich

 

Forgot your comment about returns: They certainly do make it easy. I prefer the UPS pickup option and I do use the UPS store from time to time but our stores are usually rather busy and it takes some waiting. I've never had a problem using the UPS pickup option. You do have to put the items in a package but that's all you have to do.

Rich

 

Not only a backlit, but if you have a genie then they should have a voice remote too. Seems the cable providers all offer one. Comcast has one with X1, and our local cable company gives out a voice remote with their TiVo offering.

 

AT&T TV has a voice remote as well but no backlit remote
DirecTV has backlit remotes but no voice remote but the Genies (HR44+) does have an Alexa skill.

 

Would you tell us about that?

Rich

 

Do you actually use this? My TV has a voice remote and I figure in the time it takes me to say "Alexa, change the channel to 202", for it to process it, for it to do it and for the channel to actually change, I could have done it through the remote 2 or 3 times, at least. At this point, I don't even need to look at the remote for power, volume, listing, guide, etc. Pretty much for anything. Its all muscle memory.

 

I don't even do that for returns. Just print out the return label, stick it to the box and drop it off at the receptionists desk on the way to my desk and the mail room folks come and pick it up.

 

The Alexa skill? No I don't use it I know my remote by heart. I was just pointing out that the Genies have that feature.

 

Yes I use both a Harmony 650 and 665 with my D* setups. They both work great.

 

That would make to much sense to add Google Assistant (since Dish's Hopper has it) this is AT&T we are talking about. In the Bible of AT&T commandment #2 "Thou shall not make decisions that are sensible for thy customer."

So once AT&T TV goes national and someone happen to call in asking about Google Assistant on D* this will be the convo:

• Existing Customer: Will DirecTV get Google Assistant?
• AT&T agent: I'm so glad you asked about Google Assistant! Our new TV service AT&T TV has Google Assistant and a voice remote!
• Existing Customer: No I don't want AT&T TV I want my DirecTV. I was just asking if DirecTV will get Google Assistant.
• AT&T agent: *silence probably sweating in background* Ummm..... DirecTV has Alexa!
• Existing Customer: Ugh.... I give up.
• AT&T agent: Have a nice day!

 

You have to be careful that you are buying from Amazon when you order through Amazon. I've had an Amazon seller that advertised a DirecTV green label splitter (that's not what it said, but that is what was pictured) and then sent me a generic splitter. When I wrote to get this corrected, they just argued with me that "they're the same thing". Rather than arguing semantics with them, I just replied "You sent me an item different than what was pictured. Send me a return label or I'll just go over your head and deal with Amazon directly."