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Bay Area Fox KTVU 2 Audio-Video Problems

Discussion in 'DISH™ High Definition Discussion' started by phrelin, Nov 24, 2009.

  1. plasmacat

    plasmacat Legend

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    Mar 14, 2007
    Since I had to call Dish to get my external HD activated, first I spent a long time discussing the audio glitch problem with the CSA. She had heard about Fox problems and I read her the email reply I got from Dish quality.
    The more people who email or call Dish about this, the better.
    Also last night I recorded House and Heroes at the same time. I decided to record House OTA and watched it later - no problems at all. I will watch Heroes recorded off the sat feed tonight
     
  2. RTCDude

    RTCDude AllStar

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    Feb 3, 2005
    This problem is NOT just something with the national feed. I watch the KTVU local news every night, and every night it's riddled with audio problems. If Dish quality is implying them don't find any issues with that local news broadcast, they're not looking.
     
  3. finniganps

    finniganps Hall Of Fame

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    Jan 23, 2004
    I started getting this on KTVU recorded programs I watched last night...argg...
     
  4. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    The recorded two hours of "Dollhouse" Friday (12/04) was a gurgle-fest and it froze up once and went to the "The Yellow Screen of Momentary Lost Consciousness" once.
     
  5. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    KTVU was gurgling Saturday afternoon and evening also. Either they can't figure it out or don't care......unfortunately for the consumer who or whom do you blame? Dish or KTVU.
    The beat goes on.......
    356B
     
  6. Norm Wannabe

    Norm Wannabe New Member

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    Dec 6, 2009
    Man! During the 4th quarter of the SF 49rs game, Fox's HD station just went to pot. Stuttering constantly. I switched to the SD channel, and it all went away.

    Then, at the end of the game, Fox switched to the national coverage feed of the Dallas game. Same problems on the HD channel.

    So local and national Fox HD channels both seem to be screwed up today.
     
  7. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    I watched the 49er game on both KTVU and RedZone.......RedZone had no audio distortions that I detected....the plot thickens.......:sure:
     
  8. plasmacat

    plasmacat Legend

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    Mar 14, 2007
    I watched the 49ers on Fox HD OTA. No problems.
     
  9. finniganps

    finniganps Hall Of Fame

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    Jan 23, 2004
    When I get the "Yellow screen" or the problems, my family look and ask me what's wrong and to fix it...lol...I wish I could!
     
  10. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    I received this today from "Dish".

    I answered the questions and referred the person to this thread......
     
  11. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    This morning I sent the following email to Dish Quality and Echostar Engineering, as well as a cc to the Administrative Office:
     
  12. Littledude

    Littledude Legend

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    Aug 28, 2006
    If it helps any to know, I watched the Niner game on KTVU via D* and had no problems other than some crazy mistakes by the home team. I will check out my recording of the 12/4 Dollhouse to see if that has any problems, but it looks like you guyes have the source of the issue somewhat pinpointed. Good luck. 24 starts next month.
     
  13. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    Thanks. It confirms what I suspect - that it's not a Fox problem or a KTVU problem because OTA and Direct don't have the problem.

    Both KGO ABC Sunday shows "Desperate Housewives" and "Brothers & Sisters" had the gurgle problem though the effect was much shorter and less noticeable. CBS Sunday show "Cold Case" was perfect even when the graphic to the left of the screen moved across to the middle. This latter graphic problem gave some audio/video problems in the past but I did not think that was related to the Fox and ABC problem.

    When the 2008 Fox/ABC audio problem was cleared up in places like St. Louis, I kept saying it was still occuring in the Bay Area, just not as obvious or disruptive, just sort of smoothed out. But this probably is not related, is it???:confused:
     
  14. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    Sundays NFL 49er game was horrible in the 4th period, an interesting side note though; I have RedZone, NFL networks newest addition, the audio chatter problem did not exist with their broadcast during the 49er game, I did mention that to Dish Tech in my communications.
    The beat goes on......
     
  15. Everlast

    Everlast Cool Member

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    Apr 14, 2008
    Recap of what has been experienced on this thread:

    Dish/KTVU Audio Problems Occur:
    1. Local KTVU broadcasts (such as the 10 O'Clock News)
    2. National Fox programming (such as the 49er/Seahawks game and Dollhouse.)

    Problems do NOT Occur:
    A. Over the Air KTVU broadcasts, both local and national.
    B. Identical programming on DirectTV.
    C. Other channels on Dish.

    By deductive reasoning:
    The problem must exist somewhere in the feed between the local KTVU uplink and Dish Network.

    Any flaw in the logic?
     
  16. snowman

    snowman Cool Member

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    Nov 1, 2004
    Well, it happened on KGO News last night at 11:00PM.

    Is there a shared uplink for SF stations to Dish?
     
  17. Littledude

    Littledude Legend

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    Aug 28, 2006
    Just got around to watching this recording via D* on KTVU. Of the 2 hours, there was one point, when Ray Wise walked in (1:09), where the screen went black, but audio remained. Otherwise, the broadcast was flawless.
     
  18. russ9

    russ9 Godfather

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    Jan 28, 2004
    It was probably the local station, ours kept the 49r's game on till the bitter end..
     
  19. dmspen

    dmspen Hall Of Fame DBSTalk Club

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    It was fairly prevalent during Glee last night. In fact, I can't think of a single KTVU FOX show that hasn't had this issue.
     
  20. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Jan 18, 2007
    Northern...
    Well, I'm a bit behind in my email and on line stuff, but yesterday (12/9/2009 1:08 PM) I got this email from Dish Network Technical Support, a source I consider suspect in these kinds of cases:
    Of course, none of the previous correspondence from me was included which would allow me to reply by pushing a button instead of having to cut and paste to do what they didn't do - provide a personal response.

    dmspen already informed us above that "Glee" had the problem last night. If we don't have it in tonight's recordings of "Bones" and "Fringe" I will be able to avoid being irked about the email. If we have it tonight, rest assured my response email will reflected my "irkedness."
     

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