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Be Careful of S/W Release P384

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by JAC-AZ, Feb 1, 2007.

  1. Feb 1, 2007 #1 of 21
    JAC-AZ

    JAC-AZ Cool Member

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    0
    Dec 20, 2004
    I recieved software release P384 this morning and discovered all EPG info for
    my local digital channels had been wiped out.I did a hard reboot to see if that
    would help,no luck.I also did a check switch same results,the guide said Local
    Digital for all my local ota channels where last night I had a full guide today I
    have nothing.Called Dish to let them know so they could put in a report to SW
    engineers.So for anyone with an 811 be careful of this software release!!!!!
     
  2. Feb 1, 2007 #2 of 21
    TonyM

    TonyM Banned User

    1,385
    0
    Aug 14, 2003
    yep. Got the upgrade last nite

    **poof** all my OTA info is gone :(
     
  3. Feb 1, 2007 #3 of 21
    rthomp03

    rthomp03 Mentor

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    Sep 28, 2005
    How can you be careful when you have no choice on getting it? Dish removed the "Ask before downloading" option early last year. Just bend over and take it like a man. :nono:
     
  4. Feb 2, 2007 #4 of 21
    Mikey

    Mikey Hall Of Fame

    1,295
    0
    Oct 26, 2004
    Dish has put the 811 receivers into the same boat as the rest of the Dish HD receivers. If you don't sub to Dish locals - no OTA EPG.
     
  5. Feb 2, 2007 #5 of 21
    TonyM

    TonyM Banned User

    1,385
    0
    Aug 14, 2003
    not if you "move"

    I have Duluth, MN locals via Dish but OTA from Minneapolis. Still get "digital local" on all of them :(
     
  6. Feb 2, 2007 #6 of 21
    Mikey

    Mikey Hall Of Fame

    1,295
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    Oct 26, 2004
    Well, that's the price you pay now when you "move".
     
  7. Feb 2, 2007 #7 of 21
    audiomaster

    audiomaster DBSTalk Club Member

    393
    8
    Jun 24, 2004
    Other than that, what is this release supposed to do???
     
  8. Feb 2, 2007 #8 of 21
    TonyM

    TonyM Banned User

    1,385
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    Aug 14, 2003
    no because I wouldn't subscribe to my Mpls locals anyways because I get them OTA

    so that point is moot...just sucks that Dish takes away a nice feature
     
  9. Feb 3, 2007 #9 of 21
    OregonDuck

    OregonDuck Cool Member

    27
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    Feb 3, 2007
    I just got this message back from dish tech.
    "Thank you for your e-mail. Unfortunately, we cannot guarantee that you will receive program information for off-air channels as this is not a part of our signal. We sincerely apologize for the inconvenience."
    Why are they taking this away from us?
     
  10. P Smith

    P Smith Mr. FixAnything

    22,442
    224
    Jul 25, 2002
    W.Mdtrn Sea
    Here some info for you :D
     
  11. rjs

    rjs Mentor

    35
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    Jun 15, 2006
    This came about for, me on the first. Omaha NE, I spose they want me to pay for them in order to get the guide info.
     
  12. P Smith

    P Smith Mr. FixAnything

    22,442
    224
    Jul 25, 2002
    W.Mdtrn Sea
    Please READ that thread - EVERY reciever affected !!!
     
  13. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    10,067
    2
    Jun 10, 2004
    Northern...
    I have learned that P3.84 has been pulled.

    If you have this version, I recommend that you perform a check switch and reboot.
     
  14. kb7oeb

    kb7oeb Icon

    631
    0
    Jun 16, 2004
    You can unplug it when you aren't using it
     
  15. rjs

    rjs Mentor

    35
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    Jun 15, 2006
    Tried Check switch & when that failed did a hard reset, but still stuck with 3.84.
     
  16. OregonDuck

    OregonDuck Cool Member

    27
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    Feb 3, 2007
    Same here. Check switch and hard reboot still no OPG.
     
  17. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    10,067
    2
    Jun 10, 2004
    Northern...
    AFAIK P3.84 has been halted, but not reversed. The issue as I understand it is not catastrophic. It just dictates doing a check-switch to correct the matrix from an error. Mine appeared as a DPP33 instead of a DPP44, also by LNBF's were numeric. A check-switch corrected that.

    As far as guide data for OTA...well as long as I can remember it was said someday the guide data would not be open access without subscription. I am not having any guide issues as of now, but I also sub to my DMA's LiL.
     
  18. OregonDuck

    OregonDuck Cool Member

    27
    0
    Feb 3, 2007
    Thanks Jason for the reply. I was a early adopter of Dish hd and selected the 811 receiver because of the OTA HD tuner. It was everything they promised. I got all my locals in digital. The HD TV's at the time did not have a built in Tuner at the time when I bought mine, and Dish did not offer my locals in HD when I bought my HD tv. I had seamless access between locals and dish with the programming guide. I don't recall that the OTA program guide would ever be taken away from me when I signed up, and especially being a customer in good standing. Do I now have to pay extra to get OTA program guide?
    Or do I have to subcribe to the local?
     
  19. rjs

    rjs Mentor

    35
    0
    Jun 15, 2006
    As I understand it,We have to pay for locals to get guide info from now on!:mad:
     

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