I had a VIP-922 installed yesterday. Love the sleekness of the UI. As a confirmed tech-holic I jumped right in checking out every function. I quickly found that some things didn't work. Slingbox, View Bill, Help, weather....did not work. Before I got the 922 I read the forums looking to find posts on problems people had with the 922. (I always assume a new piece of hardware will not work properly. When it does I am pleasantly surprised. When it doesn't I am prepared) More than a few people said "let the 922 sit a day. Let it "settle in". What's this settle in junk. It's hardware. It's software. Either it works or it doesn't, says the arrogant tech-holic. Over night the DVR faeries visited my home and in the morning the 922 was transformed to a fully functioning DVR/Slingbox. EVERYTHING works as advertised, including dishonline on my laptop and iPad. Perhaps a label should be put on new 922's... Full functionality may require 24 hours. Be patient! Once again, I got good advice from the forum.