I have two H20-100's and a D10-300, with Premier and HD Access, totalling $134.99 plus tax. I've been a customer since1996. I plan to ask for a reduction because my bill is rather high, and in comparison with Dish packages, which all my neighbors have. Even though I don't plan to drop DTV or switch, I feel that under the circumstances, they would give me a reduction. Any ideas on what the best time of the month, or best day of the week, and best time of day to make this call? Thanks in advance.