1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Best way to reduce bill?

Discussion in 'DIRECTV General Discussion' started by saleen351, Mar 17, 2013.

  1. Mar 25, 2013 #61 of 144
    Volatility

    Volatility Legend

    436
    10
    May 22, 2010
    Correct. It is 30 days to reinstate grandfathered packages. Also as you sort have mentioned, grandfathered packages typically do not qualify for most of the discounted retention offers. I'm kinda against discounts somewhat as they are a temporary fix and not a long term solution, but truthfully trying to get a discount may be a good idea as DTV has the packages priced too high anyways to allow for such discounts
     
  2. Mar 25, 2013 #62 of 144
    acostapimps

    acostapimps Hall Of Famer

    1,866
    50
    Nov 5, 2011
    Illinois
    That's why I said that I only do it when my contract expires or when the annual price increase take effect.
     
  3. Mar 25, 2013 #63 of 144
    omartinjordan

    omartinjordan AllStar

    110
    10
    Mar 25, 2013
    I don't care about the total choice package anymore. It's $2 more than the regular choice and the channels I would lose really aren't worth watching. To me it's really the fees that drive me crazy. $10 for dvr service, $10 for HD, $12 for 3 boxes. $32 dollars a month just for the hardware. Crazy!
     
  4. Mar 25, 2013 #64 of 144
    Volatility

    Volatility Legend

    436
    10
    May 22, 2010
    Gotcha ;-)

    I mean it never hurts to ask. For some reason I read it as I call them to keep discounts rolling. My apologies.
    But yeah, I would definitely see about bundling if you haven't already. It'could help you out getting your bill lowered. And help the agent out by getting their numbers up. It's a love love relationship lol
     
  5. Mar 25, 2013 #65 of 144
    acostapimps

    acostapimps Hall Of Famer

    1,866
    50
    Nov 5, 2011
    Illinois
    If only I can refer someone to Directv that's another $10 saving, but no one wants to sign up considering the cost.
     
  6. Mar 25, 2013 #66 of 144
    acostapimps

    acostapimps Hall Of Famer

    1,866
    50
    Nov 5, 2011
    Illinois
    With the amount of credits I'm receiving I think Directv has done more than enough for me, unlike other providers who won't budge and just prefer to take my money (cough Comcrap cough) but with these increases more wouldn't hurt.
     
  7. Mar 26, 2013 #67 of 144
    Volatility

    Volatility Legend

    436
    10
    May 22, 2010
    Just a tidbit, why do some customers like to think they know more than DirecTV Agents (not including convergy's or telecomcomunication agents) who spend hours on end even months in training? goinsleeper was correct. DirecTV really has nothing at all to do with credits not renewing unless you have a poor payment history....many times the credits are available and we agents do not issue them either because the customer is a jerk or they are abusing the system via social engineering (csr roulette). It is up to the agent in all honesty.

    You bring up a very good point here. DirecTV is one of the very few companies that have monthly discounts for existing customers post rebate. Comcast, Time Warner, Uverse, Verizon Fios TV, and Mediacom sure as heck are not going to do it. Dish Network does though as they are major competitors over DirecTV and do not want to allow DTV to have that differentiator.
     
  8. Mar 26, 2013 #68 of 144
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,954
    1,026
    Apr 17, 2003
    Michiana
    DirecTV Annual Report: 2012
    DirecTV's stated goal ... charge more money per subscriber than anyone else in the industry and be disciplined in the management of credits.

    2012 ARPU: $96.98
     
  9. Mar 26, 2013 #69 of 144
    Diana C

    Diana C Hall Of Fame DBSTalk Club

    2,117
    293
    Mar 30, 2007
    New Jersey
    The goal of every for-profit organization on the planet: bring in more dollars while spending fewer dollars. If you think DirecTV is unique in this, I have a bridge in Brooklyn you might be interested in owning...
     
  10. Mar 26, 2013 #70 of 144
    TANK

    TANK Icon DBSTalk Club

    910
    2
    Feb 16, 2003
    FLORIDA
    Florida's Sales and communication tax is over 17%
     
  11. Mar 26, 2013 #71 of 144
    damondlt

    damondlt New Member

    5,455
    232
    Feb 27, 2006
    Newfoundland...
    Yep, its Nuts!
     
  12. Mar 26, 2013 #72 of 144
    dcandmc

    dcandmc Legend

    318
    9
    Sep 24, 2008
    I can call and talk to three different DirecTV CSRs and get three completely different answers based on a specific question. They can't all be right. I'm not claiming to know more than any DirecTV agent, but it's very clear to me, both from personal experience and from reading thousands of posts here over many years, that either (1) DirecTV's training of frontline CSRs SUCKS, (2) the majority of frontline DirecTV CSRs are lazy or don't care, or a combination of (1) and (2).

    DirecTV has nothing at all to do with credits not renewing? Really? Then please, tell me who is responsible when credits drop off of my monthly statement, because I would like to contact them. I have a perfect payment history, by the way.
     
  13. Mar 26, 2013 #73 of 144
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,602
    372
    Sep 5, 2006
    Allen, TX
    Yeah because making money is nuts. Capitalism is stupid. :rolleyes:
     
  14. Mar 26, 2013 #74 of 144
    damondlt

    damondlt New Member

    5,455
    232
    Feb 27, 2006
    Newfoundland...
    Its not making me any money.:rolleyes:
     
  15. Mar 26, 2013 #75 of 144
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,602
    372
    Sep 5, 2006
    Allen, TX
    So DirecTV shouldn't try to maximize profits?
     
  16. Mar 26, 2013 #76 of 144
    damondlt

    damondlt New Member

    5,455
    232
    Feb 27, 2006
    Newfoundland...
    Not at ONLY the customers expense!
     
  17. Mar 26, 2013 #77 of 144
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,602
    372
    Sep 5, 2006
    Allen, TX
    They don't do so only from customers. They sell in-guide ad space for one...and you love those. ;)

    Why are so against a company maximizing profits? Does your employer not do so? If you owned a company, then wouldn't you do the same?
     
  18. Mar 26, 2013 #78 of 144
    damondlt

    damondlt New Member

    5,455
    232
    Feb 27, 2006
    Newfoundland...
    I own a company, and I haven't gotten a raise in about 6 years. I unlike the BIG WIGS have to conform myself to the economy or else me and my Crew don't work.

    If you ran a business you would have know that.
    I bet MR White didn't feel a thing during the economy crash.
    Directv maximizing profit scale proves that!

    I maximize Proffits by lowering my rate in order to gain more work.
     
  19. Mar 26, 2013 #79 of 144
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,602
    372
    Sep 5, 2006
    Allen, TX
    Ahhh... it's ok for you to maximize profits, but big companies are bad for it. Gotcha. ;)
     
  20. Mar 26, 2013 #80 of 144
    Tubaman-Z

    Tubaman-Z Godfather

    536
    6
    Jul 30, 2007
    And my stated goal is to spend as little as legally possible for both the needs and wants of me and my family's lives. The tension between these opposing, while both legitimate, goals, is the challenge.
     

Share This Page