So, we are coming back to Dish from (Shudder) Cable (Spectrum). We got a great deal in the mail to get us to come back, and Charter was going to severely hike our rates. Dish installed a Hopper Duo, and it was not what we were expecting. We had to get dish back out here and install a hopper 3. FYI on Hopper Duo. It only records 2 shows, there is no Auto-Hop or PrimeTime Anytime. There is only 2 tuners and that's it. Basically, it's a castrated Hopper. So if you have had Hopper in the past, and expect the Hopper Duo to do everything a Hopper, Hopper Sling (2) or Hopper 3 did you are mistaken. Get this, if the sales agent or installer would have brought this up, instant upsell! Luckily Dish came back out 2 days later and got the right hopper in.