1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Billing weirdness and another strange technical glitch

Discussion in 'DIRECTV General Discussion' started by mystic7, Jun 9, 2013.

  1. Jacob Braun

    Jacob Braun King of Awesome

    1,158
    166
    Oct 5, 2011
    Tulsa, OK
    And you may be one of the few people grandfathered in if you got your Genie before (it's some date in January or December). But yeah, it is true, whether you want whole home or not.
     
  2. joshjr

    joshjr Hall Of Fame

    4,821
    86
    Aug 2, 2008
    NE Oklahoma
    I got it as soon as they came out in Feburary 2012.
     
  3. Jacob Braun

    Jacob Braun King of Awesome

    1,158
    166
    Oct 5, 2011
    Tulsa, OK
    AHHH, that's why! You are fortunate enough to be grandfathered in. If you got it recently well...see this thread. :D
     
  4. joshjr

    joshjr Hall Of Fame

    4,821
    86
    Aug 2, 2008
    NE Oklahoma
    Works for me. Not interested in Whole Home at this time. Just needed the extra tuners for my main DVR.
     
  5. sbl

    sbl Icon DBSTalk Club

    912
    3
    Jul 21, 2007
    Well, I just activated a Genie last week and simply called to cancel Whole Home when I deactivated my HR21. It shows as "Not eligible" on my account page.
     
  6. Jacob Braun

    Jacob Braun King of Awesome

    1,158
    166
    Oct 5, 2011
    Tulsa, OK
    It'll start showing up on your bill.
     
  7. joshjr

    joshjr Hall Of Fame

    4,821
    86
    Aug 2, 2008
    NE Oklahoma
    Not eligible to cancel it?
     
  8. sbl

    sbl Icon DBSTalk Club

    912
    3
    Jul 21, 2007
    Not eligible to activate. It shows as not activated, and there's already a credit on my account for the partial month.
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

    28,255
    653
    Feb 22, 2007
    Piscataway, NJ
    Huh. MRV is the first thing I've liked since it came out. Different strokes...

    Rich
     
  10. mystic7

    mystic7 Icon

    632
    3
    Dec 9, 2007
    Or I can just change channels and then go back. Easier than pie ;)
     
  11. peds48

    peds48 Genius.

    20,082
    1,069
    Jan 10, 2008
    NY
    Or I can just change channels and then go back. Easier than pie ;)


    Not sure what you are trying to say here. If you are not getting a channel, no matter how many times you go back, it would not come in. Channel needs to be added to your account just as the "ad" says
     
  12. mystic7

    mystic7 Icon

    632
    3
    Dec 9, 2007
    What I was trying to say, is that I do get the channel, I was even watching it. I switched to another channel, then when I went back I got that error message. I changed channels again, went back, and it appeared again.

    Only reason I'm resurrecting this thread again is because THIS month's bill is only $43 bucks, down from $50 which was up from $46.00 The weirdness continues.
     
  13. trh

    trh This Space for Sale

    5,847
    316
    Nov 2, 2007
    NE FL
    And looking at your three monthly bills, what changed?
     
  14. mystic7

    mystic7 Icon

    632
    3
    Dec 9, 2007
    The amount of discounts. All I did was cancel my free HBO/Showtime which expired July 3rd. I was told at that time there are no other discounts available at this time.
     
  15. inkahauts

    inkahauts Well-Known Member

    23,180
    1,173
    Nov 13, 2006
    My guess is some of that fluctuation may have been partial credit for the month of the canceling of HBO etc.
     
  16. mystic7

    mystic7 Icon

    632
    3
    Dec 9, 2007
    No, it was the free three months that I got when I re-signed with Directv. It was expiring on July 4th so I cancelled July 3rd.
     
  17. trh

    trh This Space for Sale

    5,847
    316
    Nov 2, 2007
    NE FL
    If you could be more specific (what changed when you went from $46/mo to $50/mo and then to $43/mo), maybe you could get a specific answer. But until you do, all anyone here can provide is speculation as to why your bill is so 'weird.'
     
  18. billsharpe

    billsharpe Hall Of Fame

    2,746
    80
    Jan 25, 2007
    Southern...
    $43, $46, $50 per month. I wouldn't be too concerned. It appears you are getting a bargain at any of those prices!
     

Share This Page