Okay, last week I missed The Sopranos when the HR20-700 decided to just skip it entirely. This week we went to watch the new episode, that it got, but find it to be entirely blank (though the receiver acts very strangely while it's playing). To make matters worse we decided to watch Heroes because of this and it too is blank. It's never been a problem before. A DVR that cannot reliably record programs is of NO value. I've been very happy with the HR20 to this point. It has impressed me quite a bit but this is unacceptable. Missing key episodes of shows runs the risk of ruining the entire season. When will this be fixed???