Bluetooth on HD Hopper and Joey not Compatible with Sony?

Discussion in 'DISH™ High Definition Discussion' started by klcardella, Jun 26, 2019.

  1. klcardella

    klcardella New Member

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    0
    Jun 26, 2019
    I recently purchased Sony wireless headphones WH1000XM3. I have tried multiple times to connect them to my hopper or joey with no luck. My wireless Bose speaker shows up with no issues.

    I called Dish, and they tried also, but said since Sony is not as big a company as Bose, that they are probably just not compatible. Really did not seem to know the answer. Also said it could be that newer headphones may need to wait for a software update

    Has anyone else had this issue?

    Just wondering if I need to return my headphones (I really like them, but watching TV at night was a big part of getting them), or just get a bluetooth transmitter for the TV. Cannot believe such a large company's products would not be compatible with the Hopper.
     
  2. haub

    haub New Member

    12
    2
    Jul 20, 2016
    Have you confirmed the Sony headphones will at least pair to other bluetooth devices?

    I do believe I have had issues with at least one device refusing to pair to the bluetooth adapter. It was an offbrand bluetooth speaker.
     
  3. klcardella

    klcardella New Member

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    0
    Jun 26, 2019
    I found the answer on another forum. Apparently, you have to keep holding the on/off button after the headphones come on until the light blinks red. Voila! The headphones showed up on the Hopper, my computer, etc. This was nowhere in the user guide that came with the headphones.
     

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