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Brand New Hopper Duo crash

Discussion in 'Hopper System Support Forum' started by Cody Selby, May 28, 2018.

  1. Cody Selby

    Cody Selby New Member

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    0
    May 28, 2018
    I had a Hopper Duo installed yesterday, and worked fine thru the evening. At 6 this morning, the tv shows no signal. Checked both HDMI ports with DVD player and that works fine. The attached Joey is working as it should.
    Dish not certain what problem is after 30 minutes of trying know fixes.
    Could the HDMI port on the back of the receiver go out that fast? Have also tried 2 different new cords to no avail.
    Any input is greatly appreciated
     
  2. P Smith

    P Smith Mr. FixAnything

    24,657
    396
    Jul 25, 2002
    W.Mdtrn Sea
    cold reboot ?
     
  3. Cody Selby

    Cody Selby New Member

    3
    0
    May 28, 2018
    after an afternoon with phone techs, it was decided someone should come out to see what was going on. Surprise, the HDMI port had gone out after 13 hours. Replaced and now is fine.
     
  4. P Smith

    P Smith Mr. FixAnything

    24,657
    396
    Jul 25, 2002
    W.Mdtrn Sea
    what ?the HDMI port ? or whole DVR ? or HDMI cable ?
     
  5. Cody Selby

    Cody Selby New Member

    3
    0
    May 28, 2018
    the whole dvr
     

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