1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

BUG REPORT: Guide only has two shows in it followed by 9 days of "No Info Avil"

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Dualtriamp, Jan 24, 2004.

  1. Dualtriamp

    Dualtriamp Mentor

    32
    0
    Jan 21, 2004
    BUG REPORT: Guide only has two shows in it followed by 9 days of "No Information Available".

    Called advanced tech they had me reboot multiple ways. Then check signal strength and check switch.
    No resolution.

    Software version: L145HECD-N
    Bootstrap version: 120B
    Flash version: F051
     
  2. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    3
    Mar 23, 2002
    Make sure you leave the 921 in standby tonight, and the guide data will be back tomorrow.
     
  3. Dualtriamp

    Dualtriamp Mentor

    32
    0
    Jan 21, 2004
    I asked that question of the ATR and he verified what my experience has been with 721's. They should use the second tuner to download the "new" guide information for a week from now. But I had the guide for all 9 days after the initial 45 minute download and it has disappeared.
     
  4. scottct1

    scottct1 Guest

    Usually on the first day the guide is only 2 hours into the future. After its first night it downloads the full 9 day guide.

    I consider this a bug since on a 721 when you plug it in it downloads the 9 day guide on the second tuner.
     
  5. Slordak

    Slordak Hall Of Fame

    1,476
    0
    Dec 17, 2003
    For my 921, when I first received it, I had programming information for what was currently playing, and in some cases one program beyond what was currently playing, but yes, everything else showed up as no information available.

    However, I turned the unit off, went to sleep, and the next morning the full program guide was there. This may be the expected behavior, where the system needs a long undisturbed period of off/standby time in order to retrieve the full program guide.
     
  6. BobMurdoch

    BobMurdoch Hall Of Fame

    4,009
    0
    Apr 24, 2002
    FOX-W guide data was screwed up for me last night on my 921, but the rest was OK. I have NO idea what triggered THAT.

    I'm assuming everything is back to normal today.
     

Share This Page