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BUG REPORT: New DTV Channel but no picture

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by John Quaglino, Apr 7, 2004.

  1. John Quaglino

    John Quaglino AllStar

    74
    0
    Aug 5, 2003
    My Fox just went live. I get a good solid signal. The 921 finds it on the scan and picks up the channel name. However, I get a black screen with no audio or video.

    The same channel comes in fine on my 811 and MyHD.

    Any thoughts.
     
  2. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    3
    Mar 23, 2002
    More info please - what's the channel (both real and psip remapped), station call letters, what city, contact info for the station, etc.
     
  3. John Quaglino

    John Quaglino AllStar

    74
    0
    Aug 5, 2003
    UHF 29, Virtual 08-1, Fox New Orleans. I'll try and get the contact information. I can provided a stream if it will be helpful.
     
  4. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    3
    Mar 23, 2002
    Let's hold off on that until the after the next software release. There's a bunch of OTA fixes coming that may take care of it.

    If it's still a problem after the release, then we'll go the stream route.
     
  5. John Quaglino

    John Quaglino AllStar

    74
    0
    Aug 5, 2003
    Go to know. Thanks Mark.
     

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