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C31 not turning back on

Discussion in 'DIRECTV Installation/MDU Discussion' started by Jodean, Mar 20, 2013.

  1. Jodean

    Jodean Icon

    Jul 17, 2010
    Apparently a few jobs i ran into the clients never did the firmware update. Those clients then refuse to turn back on once turned off unless rbr is performed.

    Turned out both jobs had bad cabling somewhere in the home. The lines were replaced but the clients still never updated.

    One job the clients randomly updated 3-4 days later even after trying several reboots of everything and also several software downloads on the genie.

    Once flashed, the clients worked perfect.

    I now have one last job where the client refuses to update after the new cable was installed. Going on 4 days now.

    Anything that can be done to make the update happen now?
  2. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    Other than rebooting both, not really.
  3. Jodean

    Jodean Icon

    Jul 17, 2010
    weird, it never updated.

    Stopped by cx house, unplugged Wireless CCK, put client right next to genie via 2 way, it did immediate flash update.

    Put client back in position in basement. No further problems!

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