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C61K keeps losing 4K resolution

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gio12, Jul 11, 2018 at 2:52 PM.

  1. gio12

    gio12 Icon

    992
    16
    Jul 31, 2006
    Every time I turn on C61k and tune in to a 4K channel, I get the message TV does not support 4k.

    Then I have to go in a check resolution again.

    Any fix? Call it in?
     
  2. Rockywwf

    Rockywwf Legend

    177
    1
    Aug 21, 2006
    CT
    It is driving me insane as well! Last night I got the HLG HDR pop up but I had no sound and a blank screen. Yet silence from Directv!!


    Sent from my iPhone using Tapatalk
     
  3. Rob Dawn

    Rob Dawn AllStar

    113
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    Jan 11, 2006
    Colorado
  4. gio12

    gio12 Icon

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    Jul 31, 2006
    Great thanks. Sure the usuals will chime in with now issues.

    Thanks guess a long fix


    Sent from my iPad using Tapatalk Pro
     
  5. n3ntj

    n3ntj Hall Of Fame

    5,874
    22
    Dec 18, 2006
    Lancaster,...
    Many of us are experiencing this bug and many others with the new firmware/GUI.
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,470
    601
    Dec 2, 2010
    Winters,...
    Folks: When you go through the 18 button pushes to get to the Menu and check off 4K, do you see a difference? I do not, and suspect that it already is transmitting 4K to the set. Like some other input on that, though.
     
  7. compnurd

    compnurd Hall Of Fame

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    Apr 23, 2007
    Evans City PA
    I don’t. But my tv is indicating it is still receiving HDR which could explain the less of a differences
     

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