C61k stuttering??

What is your setup. Type LNB and splitter. If you had a truck roll to set up your 4K (which is required before 4k is activated) then you should have a late model LNB. Have you contacted Directv about the problem? (You need to upgrade the equipment in your signature)

 

I have heard this is related to refresh rates on the TV. What make/model do you have?

 

I believe t
hat is the TV All of the Samsung 4K's with a 60hz refresh rate struggle with 60i content. You will need to play with the AMP/Judder controls on the TV.

 

I've noticed a lag/slower in changing channels on my C61. It wasn't there before. HR54 is smooth as always. Should I contact DT about this issue?

 

Samsung 2015 7000 range and above are native 120. Below that is 60hz. I have a c61 and that tv and don't have any issues

 

It is a known issue and there is a caddy on it. No eta on a fix. Started with me on last update to my HR54.


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Is this due to the last update (0xba9) on May 24? When changing channels on the C61, the channel info on top comes on, then the screen goes dark, then the channel changes. Not that it's that slow, but it was smoother before. Will a new update fix this issue?

 

I had the same problem. After about a month I called DTV, explained what was going on, and told them that I'd just as soon use the HR54 on my 4k TV and a mini genie on the TV in my bedroom. They told me that it would cost me $99, and that kind of set me off. So I asked to speak to a supervisor.

I explained the story to the supervisor and told her that I wasn't happy with the 4k client box, and that DTV would replace it for $99. I then told her that this seems to be a problem with others, and she did acknowledge that they have received a ton of calls about this. She told me that I can get the mini genie for the bedroom at no charge, and my package price would stay the same.

An installer came out the following did and made the switch. He said that he's done a few of these switches already.

I have an LG 4k UHD 55" TV, so it's not just a Samsung problem, or any other brand. It's the 4k client itself.

 

The c61 does not use the same firmware as the HR series

 

You can. But the hr54 does not output 4k

 

Pistolpete didn't really talk about 4K programming.

It has been covered many many times here if you look around. The HR54 does not have the required hardware (HDMI 2.0/HDCP 2.2) to output 4K programming directly to a tv. It can be used on any TV you want, but it will not be able to output 4K programming to a 4K TV.

If you want to watch 4K programming you have to either have a 4K tv that has RVU built in, or a C61k hooked up over HDMI to a 4K tv that has a HDMI 2.0 input that supports HDCP 2.2 and 4K 60p and lower frame rates.

That said, there is very little 4K programming right now, so if the stuttering bothers someone that much they could move the HR54 to that tv and see if the problem goes away. They will lose the ability to watch 4K programming by doing so.

 

Thank you. Wasn't sure it needed explaining again the HR54 lacks the ability to output 4K since it has been covered 4500 times