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Cables message about signal lose was very effective..

Discussion in 'DIRECTV General Discussion' started by saleen351, Oct 16, 2007.

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  1. Mike-SVT

    Mike-SVT Cool Member

    Sep 24, 2007
    Same here - if it rained my cable would go out for a couple of days. I would call the cable company and their response was: "We know - we are working on it".

    But they wouldn't adjust my bill for loss of service. Plus, the picture quality seemed to degrade every couple of months so they would come out and change something and it would work OK again - for a while.

    When I first switched to D*TV I finally realized the picture quality I could have been getting.
  2. Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

    Oct 8, 2006
    I love that commercial...

    The guy is standing on his roof in a hurricane.

    Lightning is flashing all around.

    Funnel clouds are swirling.

    And the guy is worried that he is not getting his TV signal.

    This is natural selection at it's finest, removing a threat to the gene pool.:)

    - Craig
  3. DanHo

    DanHo AllStar

    Jun 14, 2007
    I wasn't trying to discount what you were saying at all. Just trying to give an explanation of these "house boats".
  4. paulman182

    paulman182 Hall Of Fame

    Aug 4, 2006
    Hey, let's not get personal here...
  5. CTJon

    CTJon Godfather

    Feb 5, 2007
    I regularly lose D* signal - sometimes only for seconds when it rains. But when there are heavy thunderstorms running through the area there is no purpose watching D*. Snow and ice also affect the signal. It goes away regularly. Now the advantage is the minute the storms are gone everything comes back. I keep basic cable still for this problem.

    However, when the cable goes it usually takes a long time to recover. Cable problems usually take someone to fix something where as D* problems only require time and the weather to change.
  6. Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

    Oct 8, 2006
    What signal strengths do you get normally?

    Maybe this is partly an alignment issue?

    - Craig
  7. CTJon

    CTJon Godfather

    Feb 5, 2007
    I don't think I have less than 90 on any transponder. I've always lost signal in any sort of moderate rain. You can see, on recordings the picture drop out and then come back. Never happens in nice weather.
  8. dmclone

    dmclone AllStar

    Dec 8, 2006
    I have to admit that my D* goes out a lot more than my local cable. This is mostly due to very heavy snow and it usually lasts for less than an hour. I would say I go without D* for about 4 hours total a year. For those 4 hours I can watch what I have recorded on my DVR or watch OTA HD.

    Cable on the other had had 6 HD channels, less total channels and cost me $20 more a month. I've also switched to DSL so now I am Mediacom free!
  9. Tonedeaf

    Tonedeaf Legend

    Jun 13, 2006
    This was exactly my reason for switching 6 or 7 years ago. Every train we had, cable was out for days or the picture had so much snow. I very rarely ever get my signal interrupted with DirecTV, even when it is raining out. It has to literally be a supercell to cut the signal.

    My local cable co. doesn't even have DVR or HD yet. They must have rolled over and gave up.
  10. dmurphy

    dmurphy Active Member

    Sep 28, 2006
    At least they told you they were working on it. The cable company where I lived when I first installed DirecTV used to take the phone off the hook when there was an outage.

    I guess that's one way to limit customer complaints.

    Been a happy customer since '99, and nothing (not even FiOS) is going to change that! I'll be more than thrilled when I can get FiOS Internet + phone, but for TV? It's DirecTV for me!
  11. sdicomp

    sdicomp Godfather

    Sep 12, 2006
    Charter bites! Ever since I switched, they have been sending me those 'special rate' flyers(one year). They can't match D*! Even if their service costs double(It almost does)!!
  12. Tibs

    Tibs AllStar

    Jul 5, 2007
    And when I aligned my dish for 103b since it had 0s across the board, I found that the bolts were not tight on my dish and it wasnt even plum. I lost signal when we had a bad snow storm for about 10 hours and never looked at it again - because rain has been light this year since I had it installed.

    Since correcting these problems, I have not lost signal through a few storms.

    If you really lose the signal this much, it can be piss poor installation - just as a piss poor installation of cable can cause you to lose your signal in the rain due to incorrect weatherpoofing.
  13. MikeR

    MikeR Hall Of Fame

    Oct 5, 2006
    If Directv can send a clear message about their new HD channels (questionable as now I see headlines such as Cable Quality versus Directv quantity:confused: ), they may have a similar advantage. Really, can this HD lineup compare???

    My local cable offering (Comcast)
    770 - MTVHD MTV HD
    771 - UHD Universal HD
    773 - ESPN2HD ESPN2 HD
    774 - MOJOHD MOJO HD
    775 - TNTHD TNTHD (TNT-HD)
    776 - HDT HD Theater
    778 - NFLHD NFL Network HD
    780 - TBSHD TBS HD
  14. Trump_01

    Trump_01 AllStar

    May 25, 2007
    Ok i'm curious what exactly is MojoHD?
  15. BGreen965

    BGreen965 Legend

    Aug 12, 2007
    Essentially a HD demo channel that used to be known as INHD. It is owned by indemand which is owned in part by comcast.
  16. Trump_01

    Trump_01 AllStar

    May 25, 2007
    Ah okies thanks for the info
    didnt mean to derail ;)
  17. MikeR

    MikeR Hall Of Fame

    Oct 5, 2006
    I've spent some time on the Comcast forum...and it really amazes me the lack of knowledge and misinformation regarding satellite technology.

    I chose Directv only because I had a direct comparison. The only way I really knew was after I moved away from my parent's house, they signed up for Directv (1994?).....I was jealous everytime I went "back home".

    First it was the reception quality, channel offering, then the guide data/UI, and now it is the new HD channels.

    If Directv can focus on the basics of educating the consumer....they may capitalize on the advantage they have right now.
  18. ebockelman

    ebockelman Legend

    Aug 16, 2006
    The laziness of some of the Directv installers help the cable industry with these claims.

    A friend of mine just had his slimline and HR20 installed. The installer peaked the dish to the point where it was getting 80-90 on the KU slots, but only 50-60 on the KA slots. Luckily, I happend to stop by as the installers were getting ready to leave and checked the signal strength. I told my friend to get the installers back onto the roof to fix it. The installer's supervisor was there (apparently there was a problem earlier and they had both been there for quite some time), and he tried to assure me that 50-60 on the KA sats was a normal reading and that everything would be fine. Anyway, three trips to the roof later and they had 90-100 on the KU and KA slots. The installer came in to check, but the supervisor was too much of a coward to come back in the house - he just left!
  19. Ken S

    Ken S RIP

    Feb 12, 2007
    Here in Southeast Florida we lose signal when the thunderstorms roll in. Of course we lose all sunlight too at times. The outages are generally brief...never more than a few minutes...but it happens.

    Signal strengths are all around 95. Happens to everyone I know that has a dish here and it's not that big a deal...but to say it doesn't happen would be a lie.

    Cable (Adelphia/Comcast) here is pretty reliable although the analog picture is horrid.
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