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Call Me When D* Puts Tivo Software In a HR2n

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by hogman, Nov 13, 2007.

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  1. Nov 14, 2007 #41 of 151
    CTJon

    CTJon Godfather

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    NO - there is a button that causes a pause in the show but no pause button.

    In one of the 10,000 prior threads about how great / bad TIVO is I remember a very common issue is the remote and not the box itself.
     
  2. Nov 14, 2007 #42 of 151
    KCCardsfan

    KCCardsfan Godfather

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    Slo-Mo works great on my HR20, just press and hold the Play button.
     
  3. Nov 14, 2007 #43 of 151
    cygnusloop

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    Which is fine if you can predict 3 seconds in advance when you want slo-mo to start. Press-and-hold is a horrible implementation for slow motion.
     
  4. Nov 14, 2007 #44 of 151
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Again Huh?

    There is a button marked: || the non-verbal standard symbol for PAUSE

    So are you saying you want an actual button with the word PAUSE vs a key with the pretty common ||

    While I do have an issue with the layout of the remote... the fact that there is a button, denoted as pause, that causes the unit to pause... is not on that list of issues
     
  5. Nov 14, 2007 #45 of 151
    tooloud10

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    For me, it's simply because the Tivo just WORKED. I have one HR20-700 that gets mild usage and one HR20-100 that gets heavy usage. I feel like I have to walk on eggshells around the HR20s because they'll either lock up or show only a black screen or I might try to play a program and it'll immediately ask if it should be deleted.

    Every new software update seems to introduce different/new demons in my boxes, yet I don't actually think that there's anything "wrong" with them. I tend to "hold my breath" when I'm attempting to play a show I really want to see.

    My Tivo boxes? They just ran and ran and ran some more. I didn't have to worry that my programs might disappear--or simply not record.

    In short, I still like the Tivos better because I didn't have to babysit them. The fancy features of the HR20 are great, but can't they just get the basic functions of the box more reliable first?
     
  6. Nov 14, 2007 #46 of 151
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Well you already know the answer....

    Suggestions are a TiVo Patent....
    So if that particular feature is critical to you, don't ever plan to leave a TiVo box then.
     
  7. Nov 14, 2007 #47 of 151
    KCCardsfan

    KCCardsfan Godfather

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    Sorry, I was responding to the quote from post #24 that there was NO Slo-Mo on the HR units.

    'Add to that the lack of a Slo-Mo button on the HR2? units.'
     
  8. Nov 14, 2007 #48 of 151
    tooloud10

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    That's a great point. A lot of people don't seem to notice that a lot of comments about the HR20 start out with "Well, it's not THAT bad...". Personally, I just tend to expect more out of a DVR than what they HR20 has provided.

    I keep telling myself that the HR20 is a great first effort, then I remind myself that it's been around for over a year already. I don't care how good the HR20 is relative to when it first came out.
     
  9. Nov 14, 2007 #49 of 151
    rkreitl

    rkreitl Duplicate User (Account Closed)

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    There is no Slo-mo button on the HR20/21. Pressing and holding the PLAY button for 3 seconds <> a Slo-mo button. The lack of which prevents one from pausing a show and then being able to start the slow motion function directly.

    Plus, it seems that the slow motion function on the HR20/21 is not as slow as it is on my Tivo units. Even frame advance seems to advance more like 10 frames on the HR20/21 versus a frame at a time on Tivos. When watching action shows/movies or sports this is a much needed function in my book.
     
  10. Nov 14, 2007 #50 of 151
    bonscott87

    bonscott87 Cutting Edge: ECHELON '07

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    What more do you want? It records my shows. What the heck else do I need? End of story.

    And the HR20 does a whole lot more then that as it is.
     
  11. Nov 14, 2007 #51 of 151
    harsh

    harsh Beware the Attack Basset

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    Intellectual Property rights (patents).
     
  12. Nov 14, 2007 #52 of 151
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Difference of opinion on what is "BETTER"
     
  13. Nov 14, 2007 #53 of 151
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Personally I think the HR20 is a ton better than the TiVo, based on the channels it can record.
     
  14. Nov 14, 2007 #54 of 151
    Splendor

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    And what would you think if they could record the same channels?
     
  15. Nov 14, 2007 #55 of 151
    harsh

    harsh Beware the Attack Basset

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    But you don't have to worry about the TiVo trying to record CIDG. ;)

    Bonscott's protestations aside, the HR2x still seems to have trouble reliably recording entire shows for a number of users. Whether it is the guide data they can't seem to condition to work right or a design flaw in the software. There remains room for improvement in the most basic DVR functionality of the HR2x.
     
  16. Nov 14, 2007 #56 of 151
    stiffi

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    I don't miss this feature, at all. In fact, it kind of annoyed me. I was constantly deleting the garbage the Tivo "thought" I liked, without even watching it. I think the features added in the HR20/21 far outweigh losing the Thumbs. That goes for Dual Live Buffers too. I do miss that, but again, the additions outweigh the loss in my mind.
     
  17. Nov 14, 2007 #57 of 151
    coacho

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    The solution for the Tivo fans is really a pretty good one. Just use both the HR10 and HR20 - only about $5 per month with 4 tuners and another 300gb of storage and triple live buffers.

    Since the HR10 gets locals in HD and a few other HD channels, I can use it for most everything I watch. Then use the HR20 for those others channels that I just have to see in HD plus the HR20 pulls one OTA channel better than my HR10. I can live happily with this until they come out with a unit better than both the HR10 and HR20.
     
  18. Nov 14, 2007 #58 of 151
    donshan

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    I am a long time user of Tivo with one Sony Tivo built in 2000 that I just replaced with a new HR20, and I retired a 4yr old HR10-250 Tivo for an HR20 last June. Rather than say one is better than the other, I think a better explanation of this debate lies in how the human interface works with different kinds of people. Some people find it easy to remember PC keyboards shortcuts, others always use Menus because remembering two key combinations is beyond their memory skills. They want all the options displayed so they can then pick the right one they want- it is called "provide visual clues to locate all functions".

    For decades the majority of people could not even set the clock on a VCR, much less program one to record TV. Now we have a complex DVR with even more functions and are asking those same people, who could not set a VCR clock, to learn how to run a HR20/21.

    The problem of Tivo users learning to run the HR20/21 is related to the person's interest in the technology and their ability to remember a sequence of operating procedures without visual clues. The Tivo has a main menu which allows complete operation using just four of the main Menu items 1) Now Playing ( same as Playlist to play from the DVR), 2) Watch Live TV, 3) Record ( all search/record functions), and 4) Setup(All setup items used mostly only once). These are similar in concept to the Harmony Remote Activities Concept- group all items under one title under one activity button- no memorization of details required.

    In contrast the HR20 user will find the main Menu is different depending on context- you have to remember which "Menu" you get from each context. Pushing Menu while watching TV brings up several items such as audio, parental, favorites, and caller ID that could placed be under "setup". In contrast it is not obvious to a Tivo user they need to go to "Help and Settings" and then "Scheduler" to find part of the DVR record functions, but then have to push the "Info button" to find the other DVR functions. There are other shortcuts like clicking on the channel number that are not obvious. Recording TV is the main purpose of the HR20/21 - it deserves to be a Main Menu item much more than "audio" & "parental" which are current HR20/21 top priority Main Menu items. It is non intuitive to a Tivo trained user.

    For those Tivo devotees, the HR20/21 has most Tivo operating search, DVR and other functions if you read and learn the Survival Guide, and then memorize the menu sequences and color keys to find them. In addition there are a number of enhancements in the HR20/21 that the older Tivo did not have- but you need to find them. Once I memorized how to get to them they are great to use. But if you don't find PC keyboard shortcuts easy to use, the HR20/21 will be a challenge too. I have mastered the HR20 in a few months- my wife still would like Tivo.

    The menu organization of the HR20 badly needs some human interface work for the " I can't set the VCR clock user" and a first time visitor I need to train to use the HR20 system in 1 minute.
     
  19. Nov 14, 2007 #59 of 151
    tooloud10

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    See, that's exactly the problem--I routinely have shows simply not record, or, in the case of last week's Desperate Housewives, it'll appear to record correctly and then display a single frame of the show with a "Delete now?" message. Or, it'll be on the To Do list for a week and just disappear right before the show is scheduled to start.

    This happens sporadically--once a week is a good estimate. Judging by the number of similar complaints, I don't believe that there's anything specifically wrong with my boxes, so trading them out probably won't do anything except to ensure that I lose ALL of my recordings.

    That said, if DVRs were only expected to only "record my shows", this would all be a lot simpler proposition.
     
  20. Nov 14, 2007 #60 of 151
    tooloud10

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    With that logic, you'd be happier with a DVR that can receive 1000 HD channels but only reliably record 30 minutes per week.
     
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