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can i cancel Dtv and have someone else sign up

Discussion in 'DIRECTV General Discussion' started by L10 Rocs, Jul 26, 2011.

  1. Hutchinshouse

    Hutchinshouse Hall Of Fame

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    Free for life or 24 months?
     
  2. TBoneit

    TBoneit Hall Of Fame

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    If you wanted good freebies for existing customers you should have had Dishnetwork, OTOH if you neede Season ticket you want DirecTV

    I saw someone that had the Cinemax for a penny per year for 3 years before it was lost. Recently they gave subs Starz for a year for free, Currently from what I see they are offering HBO & Showtime for 3 months for free as a promo. I'm curious what they'll be doing now that they own Blockbuster and Sling.

    Over the years I've had both sometimes at the same time. When I signed up for both I paid hundreds + paying for installation. I believe I spent between the two of them $1500+ at the time when money was worth more. Back in the days when you needed a USSB Sub for premiums.

    It's still never made me look for new customer freebies.
     
  3. trh

    trh This Space for Sale

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    you need to call them. a number of people have gotten NFL ST for nothing and a few even received more in credits than the cost. you won't know until you call.
     
  4. VDP07

    VDP07 Godfather

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    New Dish customers can get HBO, Showtime, Cinemax and Starz free for 3 months. Dish Platinum free for 3 months. HD Free 4 life. Blockbuster free for 3 months and a free Sling Adapter after rebate.
     
  5. L10 Rocs

    L10 Rocs New Member

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    Jul 26, 2011
    Thank you all for the replies and suggestions. DTV wouldnt do anything for me at all so i just canceled. if they dont accept my mom as a new subscriber ( she has a different last name and she can use her cell phone )i will go to Dish or Fios. i'll keep you posted on the outcome. again, thank you all.
     
  6. trh

    trh This Space for Sale

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    Sorry to see you go. Did you talk with "retention"? They seem to be the only department within DirecTV that consistently offers the best deals to retain customers.
     
  7. bixler

    bixler Hall Of Fame

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    I'd hold off for a few days as they will probably call you within a week and throw all kinds of stuff at you to get you back.
     
  8. spartanstew

    spartanstew Dry as a bone

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    Maybe, but I think this is the time of year when the new subscriber rate typically jumps, so they may not be so quick to offer deals for the recently departed.
     
  9. rbpeirce

    rbpeirce Godfather

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    I can't speak to the current situation but my son had DTV. When he moved I wanted to put it in my name. DTV wouldn't let me. I had to "move" his service to another location and start a new service for myself. I then canceled his.

    While the address is a factor, I think the more important factor is the phone number. If you sold your house, I doubt the new owner would get the same phone number.
     
  10. wallfishman

    wallfishman Icon

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    this is done everyday. just use a different phone number and a different person your mom and there is nothing they can do or say about it. i get jobs like that where we basically unhook receivers and install new ones , same dish same wires. i love those
     
  11. mqhaudio

    mqhaudio New Member

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    Jul 22, 2011
    As a dealer

    If I get a call for new service I enter in the customer name address and social,
    then I am told if they are a new customer or not.

    SO If you canceled service and your mom called (me) directv, and I entered her into the system it would only see her not you.

    Just think if husband and wife get divorced. He moves out and takes directv to his apartment because the directv service was in his name. Now the new ex-wife calls (ME) directv and gives them her information for new service. She will be a new customer and get whatever promotions and equipment that is available.
     
  12. MattScahum

    MattScahum Legend

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    +1...as long as the phone number is different, and to be safe the last name, you should have no issue what so ever setting up the new service. A word of caution is I would make sure that the person that is going to do it has a solid credit rating. Not degrading or insinuating anything, but we see this alot in new sales and the new person comes back needing a start up fee and the old service is already cancelled. Just as a precaution first make sure the person knows their credit score and has nothing on there that could pose any issue whatsoever
     
  13. L10 Rocs

    L10 Rocs New Member

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    Jul 26, 2011
    Thanks again all for the replies. My Mom has a great credit score so there wouldn't be a problem with her getting it. another question i have is, i canceled my DTV yesterday and it was suppose to be cut off at Midnight. it's still on and i called to make sure it was canceled and i was told it was. how long does it take to shut off? Thanks in advance
     
  14. mcl77

    mcl77 AllStar

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    really??
    Ive had auto bill pay and im still getting charged the $10 for HD
     
  15. dpeters11

    dpeters11 Hall Of Fame

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    It's not automatic, call them to get it.
     
  16. mcl77

    mcl77 AllStar

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    i just called them up.
    Its only free HD for 2 years.
     
  17. djsaad1

    djsaad1 New Member

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    My first year contract just ended. If I call them and tell them I will sign a two year contract they won't honor the current promotion of free sunday ticket? I thought they wouldn't mind as long as I sign an extension.
     
  18. joe diamond

    joe diamond Hall Of Fame

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    AS AN INSTALLER I have encountered exactly that situation,

    Sometimes a spouse hits the road and the one who didn't leave wants to establish a new account. Sometimes a relative moves in and wants to establish an account where service has been turned off for nonpayment. As a wise installer I began going over all the paperwork before beginning the installation to "verify" the correctness of the paperwork. A few casual questions about how they signed up for Directv saved a few crash & burn incidents.

    In one case (only) over several years I had to eat an installation because Directv would not activate the equipment due to a prior account balance that was abandoned with a sudden move to a different address.

    Directv has a right to know who they are doing business with. There are ways to get things sorted out. If you are in the pit the climb out is tough.

    Joe
     
  19. L10 Rocs

    L10 Rocs New Member

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    Jul 26, 2011
    Well it was a success. My mom was able to sign up as a new customer. used her last name that differs from mine or maiden name and her cell #. signed up online and they'll be here during the new week to install everything. Thanks for all the replies and i hope you guys can do the same thing. save some money and get the free stuff.
     

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