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Can the same model receiver vary?

Discussion in 'General DISH™ Discussion' started by satcrazy, Jun 16, 2012.

  1. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    I don't want to burst any bubbles, but I have seen differences between 722's. When I swapped out one as a favor to Echostar Engineering while they were trying fix a problem, after setting the new one up with the same settings the color saturation and contrast were somewhat different. Picture quality was fine on both.

    There are significant differences between my 612 and 722 both in video and audio.
     
  2. P Smith

    P Smith Mr. FixAnything

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    Since HW/SW wise 612=622=722 (not 722k !), the difference in colors could be produces by variable components what control signal from main CPU pins to HDMI/component/etc connectors ...
     
  3. satcrazy

    satcrazy Icon

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    Egad, I'm not losing it!

    I also noticed the external speakers from my AVR on the right side are a bit quieter than the left after the receiver swap. [ these connected from the Dish rca jacks tv1 to AVR receiver]

    So yes, I would say even though it's the same model, it's not "the same"

    So now what do I do?

    Thanks phrelin, hard to believe no one else ever noticed this.

    Sure wish I had my 1st receiver back:mad: I believe it was new, not re-furbed
     
  4. satcrazy

    satcrazy Icon

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    Well,
    The tech that was at my house called as they were not coming back out to fix the original problem of pixelation at the top of the hour, because he said they checked everything possible, changed out some things, including the receiver [ Yes, the pixellation is still there.] When I told him about the difference in color quality with the swapped receiver, and that I had to make numerous adjustments to my tv, he said the receiver had nothing to do with it, as it has no settings for color, and that this receiver could not be replaced again. In short, I was willing to live with the pixellation, but was unhappy with the swapped receiver.

    Seems like both of you guys are confirming what I already suspected. Thanks for your input on this, at least I know it's not me.

    PS,
    Thanks to Ray"C" dirt member here for trying to help me with my problem
     
  5. Jhon69

    Jhon69 Hall Of Fame

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    You should be able to,what is an HD picture any ways I have always heard HD is a progressive picture,so that would be 720p or 1080p.Then there's the interlaced 1080i,notice there's no 720i?.I have always used 1080i,then after awhile I tried 720p and now I will not go back because 720p on my 55" LED just has a better look,but of course it should it's a progressive picture.

    1080i is clearer,where 720p is not only clear,but makes the colors in the picture deeper and if I had a choice I would actually choose 1080p/24 which is Bluray quality but that choice is not available on my DISH receiver yet except for some DISH PPV which is 1080p/60 on some movies where specified.

    I use to think there was something wrong with FOX and ABC for choosing to broadcast in 720p,now I believe the opposite.I have always heard that when DISH has there receivers remanufactured if the reciever calls for updated electronics they have them changed over then.In fact I just had my VIP922 replaced and my picture on the remanufactured 922 looks better than the older one.The older one was remanufactured in China,the new one India.:)
     
  6. Jhon69

    Jhon69 Hall Of Fame

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    Nothing wrong with remanufactured recievers,if it is it would say remanufactured on the label on the back.Do you run the video to the AVR then the HDTV? just asking cause that could cause issues.I always bring the audio to the HDTV(HDMI) to the AVR for the best results.Good Luck!:)
     
  7. P Smith

    P Smith Mr. FixAnything

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    I would use the phrase with a word [keyword] - potentially.
    You knew BR quality would be impossible to achive with current sat technology and constrains.
     
  8. Jhon69

    Jhon69 Hall Of Fame

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    That is correct,hopefully in the future DISH receivers will be able to convert the channels to 1080p like those who have the Logitech Revue(GoogleTV) have reported they can do.I'm pretty sure their 1080p is 1080p/60.;)
     
  9. satcrazy

    satcrazy Icon

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    Well, I don't run the video through the avr because it is an older denon without hdmi. It goes right to the tv via hdmi.

    I still have the original box my first receiver came in, and I'm going to look at that tommorow to see if it was a reman.

    This second recever is still "off", and after talking to a csr today, I asked that he document my issues on my account, and he said they would send out another receiver which should be here by Friday. I will look at the label on the back of this one though to see what it is. Apparently there are some from China, and some from India. Someone else posted this info on this site back in March. [ I found that link on google]

    I will also try 720p and see If I can tell the difference.
     
  10. satcrazy

    satcrazy Icon

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    The label on the box my original receiver came in reads manufactered in china.

    No reman or refurb anywhere.
     
  11. Jhon69

    Jhon69 Hall Of Fame

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    Sounds like a new one,let's hope it works out for you OK Good Luck!:)
     
  12. satcrazy

    satcrazy Icon

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    Sorry, I think you mis-understand.

    That was the original box from receiver one that was removed and replaced by receiver 2.

    I believe they took away what was a new receiver:mad:

    Looking at the first set of numbers under first barcode the numbers have RR in front of them.

    So does the main board number.

    Could this mean reman or refurb?

    This receiver also seems to be running hotter.
     
  13. satcrazy

    satcrazy Icon

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    It was and they did.

    Color and resolution much improved.

    Audio was also not working well. Now the right speakers from avr are balanced with equal amount of sound. No adjustments to avr was made.

    The only thing I noticed with this replacement is the channel change is noticably slower, and if you use the interactive application [ I use it for local weather] the slow speed is very apparent.

    The first two receivers had imbeded smartcard chips. This one has an actual card.

    I wonder if that is the reason for the slower response time?
     
  14. P Smith

    P Smith Mr. FixAnything

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    NO difference for the cards - same type of ASC (UART) is using by main chip, just different ports.
     
  15. Jhon69

    Jhon69 Hall Of Fame

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    Yes I misunderstood.I don't know what RR means,just guessing maybe refurb?
    If it's remanufactured it should say so on the back label indentification label.

    Now refresh our memory what type of receiver did you have replaced? and you say it's running warmer? what are the temperature numbers in /Menu/Settings/Diagnostics/Counters?.

    Only thing I have heard is when they remanufacture receivers if they are using different electronics for that receiver at the time of remanufacture they put in the newer electronics in the receiver at that time.
     
  16. satcrazy

    satcrazy Icon

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    Thanks P, just wondering...:scratch:



    OK all three receivers are the 222k model

    First one is gone

    second one was the crappy picture one that was running too warm

    Third one seems to be fine, except for the slower channel change, but I did notice that on tv2 the channel change and interactive application was normal. So it must be the tuner in tv1.

    I followed your steps [ interesting info] but i did not see anything resembling temp. What line would that be?

    Also went into the hdmi setting in diagnostics, that was interesting as well. Never realy looked at diagnostics.

    learned something new!
     
  17. P Smith

    P Smith Mr. FixAnything

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    use PgUp/PgDn to scroll Counters; for DVR there is HDD temp, not sure if your receiver has it
     
  18. satcrazy

    satcrazy Icon

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    Ahh, well, maybe it doesn't. I did the pgup/dn more than once, and since there isn't a HDD in the 222k [ as far as I know, anyway] maybe no temp for actual receiver operation. I don't think there are any mini fans internaly to keep it cool either [ a design flaw IMO, they all run quite warm,] and since most people put these in some kind of enclosure, it makes for early failure as we all know that with any electronics,"Heat is the Enemy":(
     
  19. Jhon69

    Jhon69 Hall Of Fame

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    If you don't see it in the Counters section it doesn't have it.If your receiver is too hot to keep your hand on it for 5 seconds I recommend placing it some where else for ventilation.

    That's what I did on my replacement 922,it was only showing 129 degrees for my average temps but placing it on the top of my entertainment center I was able to drop the average temp to 122 degrees which I am happier with.;)
     

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