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Cancel service within 30 days

Discussion in 'DIRECTV General Discussion' started by Breezy, Nov 15, 2012.

  1. Breezy

    Breezy New Member

    Nov 15, 2012
    Does anyone know if I can cancel my service within 30 days of signing up with out fees?
  2. joshjr

    joshjr Hall Of Fame

    Aug 2, 2008
    NE Oklahoma
    When I signed up in 2008, I was told that I had 24 hours.
  3. harsh

    harsh Beware the Attack Basset

    Jun 14, 2003
    Salem, OR
    With the exception of a few states that have buyer's remorse clauses, not even.

    There was a short period a couple years ago where there was somewhere on the order of a 14-30 day period but that door closed hard within a few weeks.
  4. Carl Spock

    Carl Spock Superfly

    Sep 3, 2004
    Welcome to being a DirecTV customer for the next two years, Breezy.

    It's either that or cough up $480.

  5. TMan

    TMan Legend

    Oct 30, 2007
    Good grief, 24 hours isn't even long enough for the equipment to stabilize. The installer even said as much.

    My stuff honked like a locomotive horn for two or three days before the proper sound effect for hitting the bottom of a menu, etc. started working properly.
  6. billsharpe

    billsharpe Hall Of Fame

    Jan 25, 2007
    Only 24 hours to cancel?

    FiOS gives you 15 days...
  7. dpeters11

    dpeters11 Hall Of Fame

    May 30, 2007
    It's up to the provider, they just can't require anything less than allowed by law. However, I believe the OP's situation has been resolved.
  8. Beerstalker

    Beerstalker Hall Of Fame

    Feb 9, 2009
    Peoria, IL
    This varies from state to state. DirecTVs actual policy I believe is that as soon as the tech activates the receivers you are on the hook for however long the equipment lease is (18 months for SD receivers, 24 months for SD DVRs or any HD equipment I believe).

    DirecTV's policy is overrided by state consumer protection laws though. So if your state says you have 24 hours then DirecTV has to give you 24 hours, if you state gives you 14 days then DirecTV has to give you 14 days, etc.

    So to answer this question you really would need to look into your own state's laws. I'm not aware of a site/thread that lists them so it's easy to find out. Maybe that wouldn't be a bad idea for a sticky thread somewhere around here if someone wanted to put together a list and keep it updated?
  9. Jodean

    Jodean Icon

    Jul 17, 2010
    not anymore....no 24 hours

    its that same day by midnight now.....
  10. trh

    trh This Space for Sale

    Nov 2, 2007
    NE FL

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