Cancelled after Years and Years

Discussion in 'DIRECTV General Discussion' started by ratoren, Sep 11, 2019.

  1. Sep 11, 2019 #21 of 121
    APB101

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    I wish you well with all this.

    It is very understandable.

    We get plenty of threads nowadays. And part of it, I think, is that life is changing. That includes how people use television.
     
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  2. Sep 11, 2019 #22 of 121
    mjwagner

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    I have 5 simultaneous streams. But I can't think of an example when we have used even 3, normally 1 or 2 at the most. The key for us is we now have access for all 7 of our TVs whenever we want. That is a huge improvement over what we had with D. We have 2, maybe 3 TVs that I would categorize as “regular use”, all the rest are occasional use. But when we want to use them, we just want to use them. Unfortunately D and the rest of the traditional sat and cable cos are stuck in the old school “charge for connected tv” paradigm. That was fine when TVs were expensive and most people had 1, maybe 2, TVs. That is no longer the real world. Certainly not for exactly the kind of consumer that D says they are trying to attract/retain.
     
    Last edited: Sep 11, 2019
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  3. Sep 12, 2019 #23 of 121
    ejbvt

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    My provider is Directv. Her provider is Comcast. This is Vermont Comcast, which is basically from 1995. They don't even have BET. Just because Comcast carries it SOMEWHERE doesn't mean they carry it everywhere. The lineup for Comcast in Vermont is truly embarrassing for this century, let along 2019.
     
  4. Sep 12, 2019 #24 of 121
    Mark Holtz

    Mark Holtz New Texan

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    She is satisfied with her choice of DirecTV Now (AT&T Now), and does not want to change. She's paying for it, not me.
     
  5. Sep 12, 2019 #25 of 121
    Rich

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    What is it about that channel that makes it so attractive to women? Serious question, that channel is one of the reasons I still have D*. Why?

    Rich
     
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  6. Sep 12, 2019 #26 of 121
    Rich

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    Hallmark also has Movies and Mysteries which my wife is always trying to get. I think D* has that channel.

    Rich
     
  7. Sep 12, 2019 #27 of 121
    SledgeHammer

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    Ok, so you went from 7 full time TVs to any 5 of 7 full time TVs. Which is akin to dropping 2 TVs with DirecTV, no? Granted you'd have to rig up something to share a DVR / box between 2 TVs, but same thing really... :D.

    Are all 7 of your TVs 4K? Is your internet/wifi/network able to support 5 simultaneous 4K streams? or 5 simultaneous HD streams? Or did you have to bump up your internet speed and/or router? What's your monthly data usage with full time streaming? Any data caps?
     
  8. Sep 12, 2019 #28 of 121
    MysteryMan

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    They do. It's on channel 565.
     
  9. Sep 12, 2019 #29 of 121
    mjwagner

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    No I never had D available on all 7 TVs. I could never justify giving D $7 per month for tvs I would only occasionally use. I already had streaming capability on all 7 so when I moved to PSVue I gained the ability to watch on any of my 7 tvs anytime I wanted which was a big improvement for me. And no having to “rig up something” is not the same thing. 4 of the 7 are 4k but’s that’s typically irrelevant for things that we watch on PSVue (which would have been the same with D). Normally we only use 1 maybe 2 TVs simultaneously. I have fired up 5 simultaneously just to test and it worked just fine. All in all for this aspect PSVue was an improvement over D for us. Of course as always, YMMV.
     
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  10. Sep 12, 2019 #30 of 121
    grover517

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    Philo has carved out a niche where they carry a good selection of the popular "entertainment" channels along with quite a few channels that others either don't carry at all or make you subscribe to their highest tiers and/or purchase add on packages to get. Philo has all 3 Hallmark channels, 2 BET channels, Lifetime, 4 Nick channels, OWN, History, Discovery channels, etc., and so far, their service is about the best I have used or tried in regards to ease of use, speed in changing channels, etc. It's also nice because we can take our Philo and Firesticks wherever we go with no concerns about home location restrictions since they don't carry locals or sports channels that complicate such movements when using "residential devices" such as a Roku, FireTV stick, ATV, etc. At 20.00 a month, I think it's a really good deal for what you get and it keeps the wife happy when traveling so that's always a bonus.
     
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  11. Sep 12, 2019 #31 of 121
    SledgeHammer

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    Depends on what channels you watch. I'd have to get 2 streaming services + PBS (just to watch 2 shows) where my bill would be equal to or more then I'm paying on DirecTV to cover all the channels I watch and then throw in a OTA DVR on top of that for the one or two subchannels I watch.

    Seems to me, for most, low TV count = DirecTV is the best value, for a high TV count, streaming is the best value... assuming of course you don't need to bump up your router, or internet speed, or have data caps :D.
     
  12. Sep 12, 2019 #32 of 121
    ejbvt

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    Yes, Directv has all of the Hallmark channels.
     
  13. Sep 12, 2019 #33 of 121
    Rich

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    For some reason we don't get 565. I could order it but that might take a phone call...let me try the computer method...yeah, I'd have to upgrade my package. Not gonna happen for that...channel.

    Rich
     
  14. Sep 12, 2019 #34 of 121
    Jack428

    Jack428 New Member

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    Sirius xm seems bottomless.
     
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  15. Sep 12, 2019 #35 of 121
    Rich

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    Used to call them for discounts, never had a problem getting them. Over time I just stopped doing that for some reason. Bet that happens to a lot of folks.

    Rich
     
  16. Sep 12, 2019 #36 of 121
    CTJon

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    I wonder if these folks who have issues with DirecTv service people have experience with the customer service of any of the streaming services. I suspect that with streaming it may be less complex so fewer issues but I'd guess when you have to contact customer service on the streamers you get the same level script reading people but any experience?
     
  17. Sep 12, 2019 #37 of 121
    espaeth

    espaeth AllStar

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    Single data point:

    I contacted YoutubeTV support via email once last year because a tagged recording was cutoff before the end of the game. I was mostly looking to report it as an issue, but a half hour later I had an email back that they had adjusted the program time retroactively, so if I went back to play it out of my library I could watch the whole thing including OT.

    It reminds me how much I hate that ATT killed DIRECTV email support in favor of live chat support.
     
  18. Sep 12, 2019 #38 of 121
    b4pjoe

    b4pjoe New Member

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    I doubt if the streaming services even have support. Ever try talking to a human at Google?
     
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  19. Sep 12, 2019 #39 of 121
    TV_Guy

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    YTTV has live support. Input my phone number on their website and had a call back from a real live human within a minute.
     
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  20. Sep 12, 2019 #40 of 121
    mjwagner

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    In the roughly 2 and a half years we have had PSVue I have had to contact technical support twice. Both times they were very good at addressing the issue. Both times they called me back to ensure that my issue was resolved. I have never had to call them about billing issues but, as with most OTT providers billing is very simple and straightforward. No contracts, the price is the price, and no discounts to beg for or for them to screw up.
     

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