Cancelled after Years and Years

Discussion in 'DIRECTV General Discussion' started by ratoren, Sep 11, 2019.

  1. Sep 12, 2019 #41 of 121
    b4pjoe

    b4pjoe New Member

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    That is good to hear. I've never been able to get a real person for support from their web services. TV division must be separate from the web division.
     
  2. Sep 12, 2019 #42 of 121
    mstenbrg

    mstenbrg AllStar

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    Sorry, looked at my last bill and programming is $100 not $80. Either way, DirecTV has become way too expensive for what you get. YouTubeTV and Philo give me everything I need for $70 a month vs $169 for DirecTV. Bottom line is, fees are 52.99 plus the Regional Sports Fee of $7.

    I get 3 streams with YTTV, which is fine as we have 4 TV's and one is in the garage and only gets used when I am working out there.

    ACCOUNT ACTIVITY
    Billing Period: 08/05/19 to 09/04/19
    Payments
    Previous Balance $169.33
    Payment received on 07/25/19 -169.33
    BALANCE 0.00
    DIRECTV Channels
    1. XTRA 101.99
    2. HBO 9.99
    $8 off HBO for 12 months (3 of 12)
    3. Regional Sports Fee 7.13
    SUBTOTAL 119.11
    DIRECTV Equipment Services
    4. Watch DIRECTV on Multiple TVs 21.00
    4 TVs at $7 each; Save $7 off 1st TV
    5. Advanced Receiver Service - HD 10.00
    6. DIRECTV Protection Plan 8.99
    7. Advanced Receiver Service - DVR 10.00
    8. DIRECTV Whole-Home DVR Service 3.00
    9. Mobile DVR Service 0.00
    Complimentary
    SUBTOTAL 52.99
    Other Discounts
    10. Save $5 for 12 months (3 of 12) -5.00
    SUBTOTAL -5.00
    Other Charges, Adjustments & Taxes
    Taxes
    11. Sales Tax 2.23
    SUBTOTAL 2.23
    Total New Charges 169.33
    TOTAL AMOUNT DUE $169.33
     
  3. Sep 12, 2019 #43 of 121
    crkeehn

    crkeehn Godfather

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    For those that "must have" the Hallmark suite, Philo carries all three channels as part of their service. I have found that I watch Hallmark and Hallmark Movies and Mysteries heavily, Hallmark Drama not as much. The Philo DVR is decent, providing unlimited storage for 30 days. Fast forwarding through commercials is relatively easy for recorded content, using a key frame thumbnail, you can determine when the commercials end and the programming resumes.

    I might add that their Christmas movies will be resuming in October. :)
     
  4. Sep 12, 2019 #44 of 121
    mstenbrg

    mstenbrg AllStar

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    My wife had to have these channels when we left DirecTV. Philo is a good addition to YTTV and adds many channels missing from that channel lineup.
     
  5. Sep 12, 2019 #45 of 121
    SledgeHammer

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    If you went to Preferred Xtra, you would have gotten rid of the RSN -7.13. The PP was your choice, you don't need that. They generally comp you replacements -8.99. Doesn't sound like you have HBO now. So -1.99. So really, you could have easily shed -18.11 and had you called in to retention, you could have dropped another -40. The loyalty thread is FULL of people getting 40+ discounts. So now we're looking at -58.11 off your bill which would bring you down to $111.22.

    Would you have bailed for $111/mo?

    Can't do anything about multiple TVs on traditional lol, they get ya there.
     
  6. Sep 12, 2019 #46 of 121
    mstenbrg

    mstenbrg AllStar

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    Yes. $70 is still less that $111 and I don't have to call in and beg for discounts. Also, I watch Baseball and Hockey so could not drop my RSN. By the way, I tried to get a discount and I only got the $5 you see on my bill. Don't think there is any way you could get my bill to $70 and keep all of the channels I watch.
     
    mjwagner likes this.
  7. Sep 12, 2019 #47 of 121
    NashGuy

    NashGuy Active Member

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    Check out Frndly TV, which has all three live Hallmark channels, plus some other stuff like Pixl, Game Show Network, and The Weather Channel. $6 in SD or $8 in HD with 30-day unlimited cloud DVR. That plus Hulu and Netflix (and an OTA antenna) is still a lot cheaper than DirecTV.

    Frndly TV: A cheap way get Hallmark Channel, Weather Channel and more without cable
     
  8. Sep 12, 2019 #48 of 121
    BigCTM

    BigCTM Cool Member

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    I guess everyone watches different amounts of TV but DirecTV just recently gave us $50 / month discount and we are now paying only $45 / month for the Entertainment package. It has everything we want and we have 2 local DVRs. No desire to leave with a discount like this...
     
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  9. Sep 12, 2019 #49 of 121
    jw_rally

    jw_rally Active Member

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    Enjoy your discounts while they last. I had $50 per month discount for 3 years. From August 2018 to August 2019 I had a $65 per month discount. No dice after half dozen calls in August - September this year. The most they would offer is $5 per month discount. With other offers available, I will be leaving DIRECTV after 17 years. My termination date has been set for October 5.

    I certainly enjoyed my discounts while they lasted, but I am not interested in paying an extra $720+ per year for TV ($60 per month X 12).
     
    NashGuy and Rich like this.
  10. Sep 12, 2019 #50 of 121
    BigCTM

    BigCTM Cool Member

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    That's where I am at. I have been getting discounts like this for many years now and that's why I am staying. Some say they give better discounts to those with AT&T Internet (Fiber) like we have but who knows. I would leave also without a significant discount.
     
  11. Sep 12, 2019 #51 of 121
    SledgeHammer

    SledgeHammer Icon

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    EXACTLY. I'm getting steep discounts and the cord cutters make it more likely for me to keep getting them, so thanks!

    I'm a software engineer, so I compare... do I want to work in an application where I have to do 10% of it in app 1, then save the file, manually rename it, copy it to a new drive, open it in app 2, import it, do another 30%, then save it out again, etc. No, I'd much rather have a single application where I can do it 100% in a unified UI. Streaming is the 10% here, 10% there solution.
     
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  12. Sep 13, 2019 #52 of 121
    APB101

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    Here is a report:

    https://www.multichannel.com/news/hallmark-drama-launches-on-xfinity-x1
     
  13. Sep 13, 2019 #53 of 121
    B. Shoe

    B. Shoe Mentor

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    Will you at least send a guy who helped contribute to the discounts a Christmas card? :)

    I don't disagree with your statement regarding unified UI. In previous posts before I made the full jump to all-streaming, I had stated that I preferred a lineal means of receiving my TV programs and information. And opportunely, i'd still love for everything to exist in one nice package. But after being in this space for a full month, I feel that the notion of having to jump apps from time to time to view programs as being a large burden towards the viewing experience is a little exaggerated.

    Is it a perfect system? No. But I've quickly learned how to jump from app to app as quickly as I can. Besides, it took time for me to learn channel numbers to where I could churn those out in my sleep, too.
     
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  14. Sep 13, 2019 #54 of 121
    mstenbrg

    mstenbrg AllStar

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    Everyone can do as they wish, but saying that streaming is 10% here and 10% there is not really true depending on what you watch. 90% of what I watch is on YouTubeTV. I added Philo for a few channels that are missing. It is not really that difficult, my wife has been doing it for a month and has not complained about it being hard. For us, TV is not the most important thing we do, so saving money and going with streaming does not have any downside. Bottom line is for most people (not getting huge discounts) DirecTV is much more expensive than streaming. If you value what DirecTV gives you over streaming enough to pay the premium than that is fine. A lot of people do not.
     
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  15. Sep 13, 2019 #55 of 121
    SledgeHammer

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    No premium here, thanks to you :D. I'd be paying more on streaming and get a lesser experience (in my opinion) and fewer channels and have to deal with 3 providers to get the channels I actually watch.

    As I mentioned above, I guess it really depends on your TV count... if I had a more then a few TVs, then streaming would *start* to be cheaper... BUT... not to the point where I'd jump. I'm not going to dump DirecTV to go to a "hassle" (imo :D) setup to save $5 - $10 a month. I'd probably start to look for alternatives if I could get something say $30 - $40 cheaper at LEAST.

    For those that don't want to drop premiums or Sunday Ticket, or RSN fees, or PP or call in for discounts... then yeah, your value add is higher. Even though you end up dropping that stuff anyways when you go streaming, except in some cases, the RSNs (but get rid of the RSN fee).

    Streaming cost works out better if you have 7 TVs and use 2 of them 95% of the time and have the other 5 sit idle 95% of the time. Or if they get better packages that cover all your channels.

    If I could get a package from one streaming provider that had all my channels, I might think differently.

    When you get multiple streaming providers, you're paying for a lot of overlap. People complained a lot when they were paying for channels they don't watch, but they don't complain about double or triple paying for the majority of the channels? *shrug* lol
     
  16. Sep 13, 2019 #56 of 121
    raott

    raott Hall Of Fame

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    No, streaming isn't 10% here and there, that's not even close. For me, when I did a Hulu live trial, it was 90% Hulu and the remaining was 10% Amazon and Netflix, which is exactly what it was with Directv.

     
  17. Sep 13, 2019 #57 of 121
    SledgeHammer

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    Hulu doesn't have PBS, BET, Comedy Central, DIY, MTV, MTV2, OWN, Science, TV Land and VH1. I didn't rate those in order lol... and some are "once in a blue moon" or "one show once in a blue moon" like an ep of Martin on BET once a year, etc. Could probably live without BET and Comedy Central if everything else was there. PBS, DIY, MTV, MTV2, Science, TV Land, VH1 I watch multiple shows on.

    That's the point. You need YASS! to fill in channel gaps. 10% here, 10% there, 90% overlap.
     
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  18. Sep 13, 2019 #58 of 121
    Rich

    Rich Well-Known Member

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    I've been streaming for several years and haven't had any problems that would make me call for help. I know NF doesn't have much in the way of tech support. For anything.

    Gotta add this: I've looked at a couple cable replacement services (PS Vue, YTTV) and didn't use either enough to have any problems, I have no idea how good or bad the customer service is on cable replacement services. What I was talking about are video steaming services.

    Rich
     
    Last edited: Sep 13, 2019
  19. Sep 13, 2019 #59 of 121
    lparsons21

    lparsons21 Hall Of Fame

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    Well yes and no. Call in or chat support is not the norm with streamers, but most offer email support for what that’s worth.


    Sent from my iPad using Tapatalk Pro
     
    Rich likes this.
  20. Sep 13, 2019 #60 of 121
    lparsons21

    lparsons21 Hall Of Fame

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    None of the channels you mentioned mean diddly to me, in fact after doing a bit of research I found only 9 cable type channels of much interest. AMC, SyFy, TBS, TNT, USA, BBC, FX, IFC and Paramount. All the rest were just rarely watched and most not watched at all.



    Sent from my iPad using Tapatalk Pro
     

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