Cancelled after Years and Years

Discussion in 'DIRECTV General Discussion' started by ratoren, Sep 11, 2019.

  1. Sep 13, 2019 #61 of 121
    raott

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    I'll play fast and loose like you do with the numbers......95% of the people watch nothing on those channels. I don't know a single person who watches any of the MTV products. I'm not paying double and triple to have every niche channel that will likely never get watched, just so I can say I have it. (Actually I am, but only because of Sunday Ticket...which will be a major issue when AT&T loses exclusivity).

    If I wanted all of those media products, I can simply get ATT Watch for $15 to fill in all of those "gaps".....but I'll pass. If you feel you need every single channel out there...have at it......the large bulk of customers don't feel that way, despite how often you try and convince them otherwise.

     
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  2. Sep 13, 2019 #62 of 121
    NashGuy

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    Which is why AT&T needs to restructure their channel packages versus what they offer now on DirecTV. Have fewer tiers, with the main one offering pretty much just the most popular channels from each provider group (Disney, NBCU, ViacomCBS, Fox, Discovery, A+E, AMC, Hallmark). Then have a step-up tier that includes some more of those expensive sports channels that didn't make the cut for the main tier. And then everything else just gets shunted off into optional add-on packs of niche channels. Streamline the system to reduce carriage costs and building more optionality into it so that, for those customers who do want this or that niche channel (MTV 2, Science, RFD-TV, AXS, Hallmark Drama, etc.), they still have a way of getting it without buying everything. And most customers will be happy with the main base package that doesn't cost an arm and a leg.

    And that, I believe, is exactly what AT&T has been up to this year in all their hard-fought carriage negotiations. Get their channel packages thinned out and simplified, get carriage rates for each channel as low as possible.

    Hopefully we'll see the fruits of those efforts before the end of the year, with new lower everyday prices. Do away with this nonsense of having to continually offer special promos and credits to retain customers. Just price everything at a sustainable level and say to customers: "Here's the best we can do. Take it or leave it."
     
  3. Sep 13, 2019 #63 of 121
    B. Shoe

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    This is what makes the streaming discussion a true case study in viewing behaviors and makes the discussion interesting. Your viewing priorities, "must haves", call them what you will, are different than mine. Mine are different than someone else's, etc. And I think that's what makes the "is streaming a value for you?" question so interesting. Barring some nuances, there hasn't been a ton of difference in what the major providers really provide over the course of the past decade. Maybe a few extra HDs, different channels in different tiers...but it was all there, and for the common lay consumer, the bottom line came down to cost.

    I've said this in other threads and I'll repeat it here. There are those where satellite/cable still provides the best value, ease of use, etc. For others, it doesn't. It doesn't mean the products are failures if they aren't the right fit for you. And I think that's where the discussions get a little off base here. The real goal, moving forward, is learning what all of the available services offer and whether that best matches up with what works for you, instead of debating "what is best."
     
  4. Sep 13, 2019 #64 of 121
    Rich

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    I was thinking of sites like NF, Hulu.

    Rich
     
  5. Sep 13, 2019 #65 of 121
    lparsons21

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    So was I.


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  6. Sep 13, 2019 #66 of 121
    CTJon

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    I wonder if in some cases they can do that. I wouldn't be surprised if some of their agreements with channels/networks state that all their channels must be included in some level package or the other way around you can't include them unless high level package. Everything these days are related to channel agreements and similar junk
     
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  7. Sep 13, 2019 #67 of 121
    SledgeHammer

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    Boy, your definition of fast & loose sure is spot on. I haven't seen something that loose since the drunk Britney / Paris / Lindsay Lohan days.

    VH1 is #26, MTV is #29, OWN is #38, Comedy Central is #39, BET is #36, Science is #49... there are 109 channels on this list I'm looking at.

    I didn't list channels I want for bragging rights, I listed channels I actually watch. Guess what? Not everybody cares about sports either. Why do you think I'm on Preferred Xtra? so people like you can pay for Reggie Bush's steroid regimen.

    Large # of consumers? There you go again being fast & loose with the numbers. The number of cable + sat subscribers absolutely dwarfs any streaming service.

    As has been said before, why are you still on a DirecTV forum if you hate them so much? To make yourself feel better about your decision? I already told you multiple times, I pay less for DirecTV then I would for streaming and I keep the channels that apparently nobody ever watches and I don't have to jump around to multiple apps and deal with 3+ companies instead of 1.

    What is HILLARIOUSLY ironic is that YOU are the reason everybody's cable bill is so high. EPSN is the most expensive channel there is. What is it now, like $8/sub? All the channels I mentioned could be bought and then some for one ESPN lol. And then the infamous RSN fee... sheesh... another $8/mo. Well, not for me cuz I don't pay it, but still... $16/mo... that's all you bud.
     
    Last edited: Sep 13, 2019
  8. Sep 13, 2019 #68 of 121
    SledgeHammer

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    Some of the channels I listed like BET, Comedy Central and OWN I could live without and I guess the show I used to watch on MTV2 moved to MTV and/or VH1, so I don't need MTV2.

    And I would keep my 1Gbps internet regardless since I don't use streaming now, I use it for other things... Cox has a 1TB cap which costs $50/mo to go capless… I am getting the no cap service comp'ed for now... but if they take away that promo, I sure as HELL wouldn't pay $50/mo for it. That's absurd.
     
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  9. Sep 13, 2019 #69 of 121
    mstenbrg

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    You are missing the point, just because DirecTV is the best option for you doesn't mean that other people who choose streaming are wrong. What some of us are trying to say is that many of the streaming providers carry the channels we care about for a lot less than it cost us for the same channels on DirecTV.
     
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  10. Sep 13, 2019 #70 of 121
    SledgeHammer

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    Yes, I get it. I'm saying DirecTV carries the channels I care about AND the channels I don't care about AND the ones you care about for LESS then streaming :D.

    YouTube + Philio for the 10% + 10% solution and I'd still be missing PBS and locals (subchannels) + hassle factor. What hassle factor? Quick, WITHOUT cheating POP QUIZ:

    YouTube or Philio… who carries A&E, Bravo, Cartoon, CMT, Disney? Not that I watch those channels, but you get the point...

    Get it now? It's a hassle. You gotta remember what provider has what. Jump between apps, deal with multiple providers, etc.

    And didn't a few services recently drop support for some older devices? As in 2 yrs old? Cuz yeah, a 2 yr old device is ancient, why would we want to support it? I know on my 2016 TV, I got a few notifications about a few providers dropping support.

    YouTube + Philio = $70 out the door and no PBS... yes, my Preferred Xtra + HR54 + AM21 is cheaper.

    I've already agreed with you (a few times) that if you have a high TV count, streaming will be cheaper.

    You're also ignoring all the folks that have data caps (and lower internet speeds and lower end routers). Note that quite a few providers have them.

    And once again, you're ignoring all the folks that got every bell and whistle on DirecTV and weren't willing to drop any of them UNTIL they went to streaming. Then its no big deal to drop all the bells and whistles because "we weren't using them anyway"... uh... so why didn't you drop them on DirecTV? and the response is usually "cuz I was lazy and/or didn't want to"... ok... so you dropped them at the end anyways :rolleyes:.
     
  11. Sep 13, 2019 #71 of 121
    James Long

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    So, do you believe that the contracts are (mostly) in place but AT&T simply hasn't pulled the trigger and offered the packages to the public?
    That may explain why Disney/ESPN is still negotiating to have their carriage renewed. Disney/ESPN relies on packages to survive.
    (Although the future Disney streaming service is sure to cut in to MVPD distribution ... why pay DIRECTV for a tier when you can get Disney "a la carte"?)

    BTW: DISH has had their Flex Pack via satellite for years. A core package plus multiple genre add ons. Sling TV (streaming) starts with a choice of core packages (Orange, Blue or both) then has add ons. Similar to what I believe you are describing. Why is it taking AT&T DIRECTV so long to catch up?
     
  12. Sep 13, 2019 #72 of 121
    lparsons21

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    That is a great question!
    If not for ESPN, ATT could drop Disney and probably not get hurt too bad, but ESPN is the elephant in the room. Not just because of home users, but all those commercial locations.



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  13. Sep 14, 2019 #73 of 121
    NashGuy

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    Oh, I believe which channels AT&T can put in which packages is *completely* determined by the contracts that they have in place with the network owners. But this year they renegotiated and renewed contracts with at least Viacom, A+E Networks and now Disney. I don't know which groups they renewed in 2018. But I think all of those contracts have been done with an aim of building these new Plus and Max channel packages, which I believe are still works-in-progress. We'll see...
     
  14. Sep 14, 2019 #74 of 121
    NashGuy

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    Yes, I think that's likely the case. Note how they rolled out the new Plus and Max back in March on DirecTV Now and then, just a month later, after wrapping up a new contract with Viacom, they added their few most-popular channels to both packages and then some of their second-string channels to just Max. My guess is that they felt like they HAD to go ahead and add those channels (which, BTW, aren't available on YouTube TV, PS Vue, or Hulu Live) because the market was reacting to the new $50 Plus and $70 Max packages like turds in a punchbowl. They needed to do something to make those packages a bit more attractive versus the competition.

    I've been repeatedly saying (and yes, I do realize I sound like a broken record) that for Plus and Max to be complete, and be ready to serve as the default packages on AT&T TV and DirecTV, that AT&T still needs to get those critical missing channels from Discovery, A+E, and AMC Networks added. We know that they were in contract negotiations with A+E Networks back in May or June. So that should be done. (I expect A&E, History and Lifetime to all be in Plus and Max. Their second-tier channels Viceland, FYI and Lifetime Movies, who knows, maybe just in Max and/or only in add-on Extra Packs.) I've heard nothing about Discovery or AMC though. Maybe those contracts were quietly renewed this summer with no drama, no blackout threats, and AT&T is just holding them back from inclusion in Plus and Max because they want to make a big bang all at once when AT&T TV launches nationwide this fall. Or maybe those contracts are up for renewal in October. I really don't know.

    Yeah. Obviously Disney would like everything stuffed in Plus but I can't see them getting anything more there than they've already got. It's probably more about making sure that their new ACC Network makes it into Max (alongside their SEC Network) and fighting to keep stuff like Disney Jr. and Disney XD in Plus rather than slipping back to Max or off into a Family Extra Pack.

    Good question. I think, in general, that DISH has always been more interested in trying to cut costs and pass those savings along to customers than has been the case with DirecTV, which has always been more about premium quality than saving a buck. But the cord-cutting phenomenon, which has hit premium-priced DirecTV so hard, has forced AT&T to get serious about being cost-competitive. And one way to do that is to push those less-popular niche channels off into genre-based add-on Extra Packs.

    Each quarter that goes by, with more and more subscriber defections from cable TV services, I think the cable network owners are realizing, "OK, we're going to have to be more flexible. Let's protect our crown-jewel channels by making sure they stay in the most popular/cheapest base package and then everything else, well, we'll let the operators sell them however they see fit." And given that there's already a major precedent with DISH/Sling doing this flexible add-on pack thing, I don't see how they can say no to the even larger AT&T.

    I could envision AT&T TV and DirecTV's new channel package system letting you add any of the following onto your Plus or Max base package:

    • Sports Extra Pack (ESPN Goal Line, ESPN Buzzer Beater, NBA TV, MLB TV, NHL TV, etc.)
    • Entertainment Extra Pack (AXS TV, HD Net Movies, Sundance TV, MTV 2, etc.)
    • Family Extra Pack (Hallmark Movies & Mysteries, Nicktoons, Game Show Network, RFD-TV, etc.)
    Maybe there will be more of them, who knows. Price them at $5-10 each.
     
  15. Sep 14, 2019 #75 of 121
    NashGuy

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    Oh, AT&T absolutely MUST have Disney on board. Without the Disney-owned ABC affiliates in NYC, LA, Chicago, Philly, San Fran and Houston (plus Raleigh-Durham and Fresno), and without ESPN, they'd just need to shut down DirecTV and AT&T TV. Seriously. You just can't operate a credible cable TV service without them. And Disney knows that. DirecTV could withstand a short blackout but it can't go on forever. But then, given the fact that AT&T is the largest MVPD in the nation, a long blackout would hurt Disney too.

    One small factor in AT&T's favor is that Disney does want to continue being able to carry AT&T's cable nets like CNN, TBS, TNT, etc. on Disney's Hulu with Live TV service. So there's that.
     
  16. Sep 17, 2019 #76 of 121
    bobcnn

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    I have been a subscriber since 1994. I had $60 in credits that just rolled off 2 days ago. I called the 9077 number, and they only thing they suggested was I could lower my package. Without the credits my bill would be around $160. I have the Xtra package, two receivers, and NY/LA locals. I tried several streaming services just in case, and both YouTube TV, and Playstation Vue has every channel I would need for $60. So I told them to suspended my account on Sept. 30th (day after the Extra Innings package ends), and I will try streaming for a month just to make sure. I really like Directv, very easy to use, but it is not worth $100 more a month. It might be worth $10 or $20 more per month, but not $100. I'm guessing when I can to actually cancel, they will throw some discounts my way, but it might be too late. As dumb as it might sound, it will be a sad day when I call to cancel.
     
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  17. Sep 17, 2019 #77 of 121
    SledgeHammer

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    The retention thread is full of people getting massive discounts for years and years. I haven't paid full price for at least a decade. You've been with DirecTV longer then I have. I am kind of curious why some folks have access to the (as mysteryman likes to refer to it) "bottomless pit of credits" while others "get told to hit the road" after one or two rounds? I had one of my discounts do a partial roll off on the last bill, so it went up a bit... I'll test the waters when I get the next bill and the rest falls off :D. I did test the waters on the partial roll off lol... why the heck not, right? (the guy actually told me, it hasn't fully rolled off yet, so they can't put it back on yet, but call back in a month when it finishes rolling off) If they say no after the full roll off, I won't really lose sleep over it, I'll be basically break even with streaming at that point with less hassle. If when the "big boy" rolls off and they tell me to pay full price, then I'll probably go elsewhere, but I doubt it'll be streaming... just hop on the Cox promo rate til I get a win back offer.
     
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  18. Sep 17, 2019 #78 of 121
    Hdhead

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    Dropped Directv 5 weeks ago after 24+ years. Wife and I are thrilled with streaming. All our wants and needs for a fraction of the cost. Added bonus is much better picture quality (my #1 criteria) on our large screen TVs. As for the argument that jumping apps is a pain, I can honestly state that I can jump apps with Roku Ultra faster than I could change channels with the pathetically slow Directv boxes.
     
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  19. Sep 17, 2019 #79 of 121
    NashGuy

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    The current scenario in which we have significant price disparities for essentially the same kind of service delivered two different ways -- cable TV service delivered via streaming, to consumers' own devices vs. delivered via DBS, telco, or traditional cable, to the operator's devices -- cannot last too much longer. Too many customers on the more expensive traditional systems are figuring out that they can switch over to streaming cable TV and save lots of money (and get better picture quality too) without much hassle.

    The traditional players will soon have to either lower prices enough to be cost-competitive with the streaming cable TV services or simply retain their current prices and milk their dwindling subscriber bases for all they can until they dwindle away to nothing, at which point the operator exits the TV business.

    AT&T is going to do some of both. They'll make AT&T TV price-competitive with streaming cable TV services, especially for those who get a discount for bundling it with another AT&T service. DirecTV will become a bit more cost-competitive but the long-term plan is for it to just dwindle down to the base of subscribers who have no choice for pay TV except for satellite, which really means that DirecTV only has to be cost-competitive with DISH.

    Comcast, and maybe other cable TV providers, will make their TV service cost-competitive with streaming cable TV IF you're bundling it with their broadband service, which is what they really care about (since it's way more profitable). They know that you have to have broadband in order to stream any competing video service.

    That said, I'm doubtful that cable operators other than Comcast -- given their smaller size and the critical fact that they own zero content -- will have the power to match the pricing of YouTube TV, Hulu Live and AT&T TV. I think they'll mainly just keep their cable TV service prices high enough to give them a worthwhile margin, knowing that their subscriber base is going to leave them for streaming options sooner or later anyhow. This is why lately we're seeing some significant hikes lately in equipment and service fees from Charter and Verizon. Milk that base as long as you can, before they wise up and leave you. By the time you're looking to jump from DirecTV to Cox, you may find that Cox isn't offering the kind of deals for TV service that they used to (at least once you tack on all their below-the-line fees).
     
  20. Sep 17, 2019 #80 of 121
    SledgeHammer

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    Do the apps stay logged in / authorized when you switch between them? How many button presses does it take to go from App 1 / Channel 1 to App 2 / Channel 2 and how long does it REALLY take to go from App 1 / Channel 1 to App 2 / Channel 2 PLAYING? When I use apps on my TV, they frequently have to go through the authorization process.

    What box did you have that was "pathetically slow"? Did you use Native Mode?
     

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