Been a customer of DirecTV for 11 years, but now I'm moving on. I don't have much bad to say about the service - other than it has gotten pricey. The occasional rain fade is very, very minor annoyance (though, living in tornado country, it can happen at a bad time). Ultimately, what got me was the price - was paying about $185 per month. Total Choice, protection plan, HBO, Show, Starz, Enc., HD package (Sony, Smithsonian). 4 receievers (2 DVRS; one HD; one really, really old legacy RCA). Had hooked up my own "ethernet" whole-home. PPV movies were on top of that. Taxes, lease fees, etc. all added up. And then my internet was an additional $50 on top of all that. I'll tell you, honestly, a few of my gripes (besides price). One - the "loyalty awards." These I usually got in February and usually was to add a channel for 3 months that I didn't want and cared very little about. With all the data mining out there, why not a "loyalty" award that would mean something to ME? 3 months HBO or Show or Enc. or Starz?? Oh, I could call and get it switched to that - but every year, year after year, I've got to call and "complain" about something you're giving me for free?? Sheesh. Two, all of those who "game the system." Playing CSR roulette and getting this credit or that credit. Really, why do I HAVE to call and THREATEN to cancel to get DirecTV's attention?? I've got a terrific account history, etc. I've got a job and a family - using my "spare time" to try to beat down DirecTV is NOT my idea of a good time. So far, I've not noticed a quality difference with U-verse. In fact, if anything, I find the receivers are much, much faster than my DirecTV ones. I also like that I can pause, rewind, and record ANY television in my house - not just the ones directly tied to the DVR. Finally, the two-year contract. I've been "out of contract' with DirecTV for several years now. So, no, I didn't have the latest "bleeding edge" technology. I didn't want to pay to upgrade to the DirecTV "Whole Home" DECA upgrade (ethernet worked just fine, thanks). None of the newer recievers were, IMHO, "worth" tying myself up for ANOTHER two years to DirecTV. So, for now, I'm going to roll with U-Verse. Maybe I'll be back and DirecTV can dangle the "new customer" deals in front of me and I'll switch (AT&T kept doing it and kept making the deals better and better that it just didn't make sense anymore NOT to switch). I appreciate this forum tremendously. It's been a source for solving some of the glitches, etc. that I ran into. Many thanks to all who post and share their experiences. Via con Dios!!