I've had DTV2PC installed on both my PC and my wifes and it worked fine. We're both running Win7 Ultimate x64. We're both now having the same problem. When we select a recorded TV show and then select play, we both get the same error message--"DIRECTV2PC cannot connect to the receiver. The protected content cannot be played at this time." No settings or hardware has been changed on either computer. However, earlier today, when my internet connection went down, I rectified it in the usual manner--by disconnecting the modem and router, waiting a couple of minutes, then plugging them back in. Viola, the internet is back again. I don't know if this action caused the problem that we are seeing now. But DTV2PC no longer works. Any suggestions on how to get it functioning again without reinstalling the software on both PCs again?