Separate names with a comma.
Discussion in 'DIRECTV General Discussion' started by nitty316, Mar 24, 2010.
THIS is why you need to call in a professional to move your box.
No, this is why you shouldn't be CLUMSY and you should be MORE CAREFUL!!!
Yeah, accidents happen but lets get real here. Are you really saying I need to call to roll a truck out to my house to swap two receivers around in my entertainment center? Seriously?
Not to mention how many more techs need to be hired to move a receiver 3 feet while still being able to handle all the work the installers have now? That would wind up raising all our bills just to pay for it. I don’t think so. :nono:
Hey, I don't make the rules, D* does. And they say no relocating. Every time I dust under my box I call in a team of lawyers and highly trained technicians just to make sure I follow my agreement to the letter. In fact, to avoid any accidental nudge from pressing buttons on the front panel, I call in the pros to dim my blue ring whenever the power goes out. I'm doing exactly what D* wants, or rather insists, I do. I even wear rubber gloves when I use the remote.
For the record, I called to have PP replace a dead receiver (i.e. no lights, no video).
He had me pick it up and carry it to another room and plug it in and see if the lights came on. Sort of ridiculous, but his ballgame, his rules.
So, CSR had me move it.
That's pretty common and in conflict with the strictest interpretation of the lease agreement...and, IMHO, perfectly within the realistic interpretation of the lease agreement. It’s reasonable to expect that a subscriber will move it around their own house.
Now with that said, if you’re moving it and break it, and tell the CSR how it got broke...then prepare to pay for a replacement.
As alluded to earlier, that statement about moving a box is meant for moving the box to another location away from the primary residence. No reason why you can't relocate a box within your own house. Just don't drop it.
Or, moving a box to where there is no existing sat service and you are unable, or unwilling to put sat service where you moved it to.
the whole beef on this thread is don't use the protection plan to get a free drop run.
Exatly my thought. If you can install one they send you, then what is wrong with moving one in your own home. I've done it a couple times. I purchased a new Onkyo receiver a few years agon and didn't want my silver HR20 in the Meida room with it, so switched it with my black HR21, then just changed the friendly names on them.
I believe you need to replace yours....