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Challenge to DIRECTV

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by edpowell, Apr 19, 2012.

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  1. Apr 21, 2012 #61 of 161
    billsharpe

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    From what I read in these threads, DirecTV is making it fairly easy for people to find something to complain about. :D
     
  2. Apr 21, 2012 #62 of 161
    CCarncross

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    Lets face it, if D* wasnt giving them something easy to complain about, then people would come up with something anyway. This is the internet, the place where all anonymously gather to complain about anything and everything. Thats what it was invented for right? ;)
     
  3. Apr 21, 2012 #63 of 161
    Mike Greer

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    Ha! I'm not anonymous! If DirecTV wasn't making it so easy to complain I likely wouldn't even know about dbstalk!:lol:
     
  4. Apr 21, 2012 #64 of 161
    peano

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    Mike you have hit the nail on the head.

    Folks, if you don't like your DIRECTV DVR change providers. DIRECTV has no interest in fixing them and you will get nothing but grief here from the staunch D* supporters who think you are imagining things or far too demanding.

    Time to move on.
     
  5. Apr 21, 2012 #65 of 161
    dpeters11

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    No, there are definitely speed issues, but I wouldn't say DirecTV has no interest in fixing them. It's possible that it's just not an easy fix without possible bugs of its own. It's also possible that it doesn't affect every configuration, which can complicate matters.
     
  6. Apr 21, 2012 #66 of 161
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Anyone leaving either service for equipment reasons, please be sure to make that clear to the CSR you speak with. Otherwise, your "protest" will have no effect on the development of better hardware and software.
     
  7. Apr 22, 2012 #67 of 161
    TomCat

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    That's a total misdirect. No one here is complaining for the sake of complaining, so get off that. We were not complaining until they screwed the pooch. They have been in a steep decline now for close to 2 years. THAT is what the complaining is about.

    The sad part is that it will take a collapse of the subscriber base to inform change, unless they wake up, smell the propane, and do it themselves proactively, which is what they should do and what we must hope for. I don't know who the CEO is, but I want his head. Leo Apotheker (SP?) the village idiot who single-handedly scuttled the great and first silicon valley company Hewlett-Packard last year is Steve Jobs compared to whoever is running this train wreck at the moment. DTV is not Apple, its not Google, nor Amazon, nor eBay. Its RIM, all over again.

    When a great and successful company (example: Research in Motion) with a great unmatched product (example: the Blackberry) rests on its laurels, someone with a better idea (example: Apple) will eventually fill the void with a better product (example: the iPhone) because nature abhors a vacuum. And RIM is dying, if not already dead, simply because they didn't listen.

    But it still took 5 years, and in the case of DTV, that will be 5 years of suffering for those invested in their products, such as you and me. It's like trying to turn around an ocean liner doing 40 knots. They are where the economy was in 2008--on their way in to the void. The light at the end of that tunnel is still years away for them.

    We all should just get out now while the gettin's good. Its hard, don't I know. Human nature says stay in the burning building until you absolutely can no longer stand the heat, and that is what everyone will do. Pity.

    Polaroid.

    Kodak.

    MySpace.

    Hostess.

    Circuit City.

    Best Buy. (its only just begun for them)

    There's a lesson in each of them, and part of it is "adapt, or die".
     
  8. Apr 22, 2012 #68 of 161
    TomCat

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    True indeed. But unsupported is not the problem. The problem is that skip works by calculating a new number relative to the running timecode and jumps there. If you press "skip" when the timecode is 01:23:13:16 it calculates 01:23:43:16, and jumps non-linearly to that point (actually to the closest I-frame, which is why it is not accurately 30 seconds).

    If DTV does a insert and replaces the running time code with the time code from the insert (the cheap and dirty easy way to do it), the number skip tries to calculate from (inside the insert) is not in the same universe, time-wise, as what the rest of the program is in. It tries to calculate a number, but the number 30 seconds down the road is simply just not there, so it aborts the process.

    They could fix it by simply using regenerative time code. They might have to spend a buck or two, but they won't, so it won't get fixed. That is the entire idea of not supporting certain features--you don't have to spend money down the road to keep supporting them. Promise unmade; promise technically unbroken.
     
  9. Apr 22, 2012 #69 of 161
    TomCat

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    You are essentially right. It is a matter of trying to do too much with too little. Too many features, too large of graphics for the HD GUI to be served in a timely manner, too little RAM, too much VM paging, too slow of a microprocessor. Their eyes are bigger than their stomachs, as my mother used to say. They have grandiose plans and no infrastructure to support them. The current hardware, and especially the older hardware, is severely underbuilt for the tasks they have in mind. Something's got to give, and it turns out to be performance. Its a classic cluster-&@#%.

    Also, maybe too few brain cells and too little vision. DISH used to be the bush-league company. Oh, how that worm has turned.:nono2:
     
  10. Apr 22, 2012 #70 of 161
    RACJ2

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    I think they try to fix things and when they do, the next release sometimes brings the issues back. Since the last couple HD GUI updates, my DVR's have been working well. Just hope the next release doesn't change that. And none of the issues have been big enough for me to give up all the HD sports I get: NFL ST, NHL CI, NFLN, NHLN and the rest of the HD sports channels.
     
  11. Apr 22, 2012 #71 of 161
    gio12

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    LOL! Your zoo right! All those staunch supporters are also the same ones that D* must be giving them free or discounted DVRs, Nomads, Decas, etc.

    Look at their posting and comments in the CE forum. Its becomes obvious after a while. Kickbacks, what ever you want to call it, its here. These guys are getting discounts I bet as testers and what nots. You never see them ripping or REALLY comp laming about their service or DVRs. Its starting to be a infomercial here. But , its the only source for info and there are some good guys here.

    Now, is D* perfect, hello no and I have had issues. So I tired Uverse. I liked it, but no better than D* and I thought D* had slight, slightly better PQ. I still with D* for now, because i don't want to loose all my recordings.
     
  12. Apr 22, 2012 #72 of 161
    gio12

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    nah, they rather spend their resources banning jailbroken iPads :rolleyes::mad::nono2:
     
  13. Apr 22, 2012 #73 of 161
    Mike Greer

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    I believe we are in agreement here!
     
  14. Apr 22, 2012 #74 of 161
    Mike Greer

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    Sadly 30slip doesn't work correctly over MRV.... Isn't that supposed to be supported? The auto-correct is screwed and not consistent.

    This isn't new with the HDGUI update - it has been that way since I can remember.
     
  15. Apr 23, 2012 #75 of 161
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    :shrug: I've been on 30skip since it was first available. When I find a commercial that doesn't skip, I FF through it.
     
  16. Apr 23, 2012 #76 of 161
    Mike Greer

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    Sorry - now that I think about it - I'm talking about the autocorrect coming out of FF... Works fine if you're watching a recording on the local DVR but doesn't over MRV. The longer you fast forward the bigger the auto correct. Even to the point of backing up past 1 or 2 full commercials!
     
  17. Apr 23, 2012 #77 of 161
    hasan

    hasan Well-Known Member

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    That....along with the following:

    "You are essentially right. It is a matter of trying to do too much with too little. Too many features, too large of graphics for the HD GUI to be served in a timely manner, too little RAM, too much VM paging, too slow of a microprocessor. Their eyes are bigger than their stomachs, as my mother used to say. They have grandiose plans and no infrastructure to support them. The current hardware, and especially the older hardware, is severely underbuilt for the tasks they have in mind. Something's got to give, and it turns out to be performance. Its a classic cluster-&@#%.

    Also, maybe too few brain cells and too little vision. DISH used to be the bush-league company. Oh, how that worm has turned."


    ...is perhaps the most cogent critical analysis, sans hysteria and hyperbole, that I have seen to date.

    Too bad it is unlikely to see the light of the day where it counts. Thanks for taking the time to precisely state what should be obvious to D*. Alas, they are unlikely to "get it", before it is way too late.

    You, Sir TomCat, are guilty of being prematurely correct. There's not much of a prize for that, other than a bushel basket of derision.

    This sort of reminds me of the Emperor with no clothes. How dare you!:)
     
  18. Apr 23, 2012 #78 of 161
    dpeters11

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    But they aren't losing subscribers, they are gaining. They went from 19.2 million at the end of 2010 to 19.9 in 2011 in the US (a larger gain than 2009-2010) and from 8.9 to 11.9 in Latin America if you include Sky Mexico. Profit and revenue was up for every quarter.

    Frankly, I'm excited to see to see what's in store for this year.
     
  19. Apr 23, 2012 #79 of 161
    hasan

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    I think TomCat was speaking for the long term. By the time (if it gets here), a company realizes that they missed to boat, it's too late. There is time for them to correct things...what I've been lamenting is I've seen very little progress in dealing with the core functions of the DVR. The boxes (older) are grossly underpowered. We (many in the user community) have been commenting on and noticing the problem for years. We were always promised a "silver bullet", just around the corner. It hasn't come. TomCat doesn't seem to think it's going to come. I don't see much evidence of it either.

    Now, that's all the "speaking for TomCat" that I'm going to do.:)
     
  20. Apr 23, 2012 #80 of 161
    harsh

    harsh Beware the Attack Basset

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    Until then, many long for the days of yore when things (except CIG) worked more or less the way you would expect and consistently from box to box and from customer to customer.

    If an update isn't making the experience better, it is most likely making it worse.

    The lesson to be learned from this economic event is that the sweet spot lies closer to the middle than on the edges.
     
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