I searched all over, no solution. Got an HR24-700. I configure the guide to show only "Channels I get". I still see HBO, Cinemax, TMC, etc., which I don't get. I tune to those channels and of course I get the message that I don't have them and I can call customer service to get them. I had the EXACT same issue with a HR24-100 that I used for a year before it died last week. How do I get it to NOT show the channels I DON'T get? I mean, besides creating some custom list that happens to be exactly the channels I do get.