I will cliff's the story for you. Old roommate calls Directv and wants service installed, gets great deal through work, Directv sets time+date, so far so good. Contractor comes out and immediately says he cant do it. Roommate asks why, blah blah blah "It's just impossible, it can't be done", no explanation why, no LOS checks, nothing. Old roommate explains I(being me) had dish network subbed (61.5/110/119 sats) when I lived there. Contractor doesn't care, contractor leaves after several more excuses. Hmm... why does he leave? I have a feeling it was because it was 18 degrees outside and he didn't feel like getting up on the roof and working. Now, my question is, when calling for an installation can you request X company not come out again and another one be sent? (I wouldn't want that guy out there again anyways, if hes too lazy even check LOS I can only imagine the magic he works with the rest of the install) Assuming there is more than 1 installation company, are there any alternatives or is it always going to be the same and you just hope its not a 1 man show?