Clearing the air about discontinued receivers...

Discussion in 'General DISH™ Discussion' started by puckwithahalo, Sep 23, 2008.

  1. BattleZone

    BattleZone Hall Of Fame

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    The problem is that in a couple of months, that 6000 will receive NOTHING, because it isn't being upgraded to use the new SmartCards, which are required when Dish changes to the new version of their encryption system. That change is necessary as the current system has been cracked and there are high levels of signal piracy, which the upgrade will eliminate.
     
  2. puckwithahalo

    puckwithahalo Hall Of Fame

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    I'll post this part again....

    So to clarify, your bill will go up by $2.00. The only way you would be subject to another fee is if you specifically added the HD programming and then later dropped it. Then, and only then, would you see the $7.00 HD Enabling fee for having the hd receiver without the hd programming. Just making random changes in programming would not cause it. Only that specific change.
     
  3. Alsat

    Alsat AllStar

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    Jun 30, 2004
    That's fine, then they can ship me a replacement receiver. If they do not want to do so, then I can drop the service. That is what I am trying to get across to you. Dish is not a requirement. If the reciever I have will no longer work, and they do not make it veeeeerrrrry easy, (ship me a box with the new receiver in it for me to swap out) then, for me, it is just as easy to drop the service. Don't worry, if I drop Dish, I am not going to run out and get Direct TV, or cable, I am going to drop Dish. That's it. the money will go to utilities, or gas or buying a couple dvds each month.

    The csr never told me that I would lose all programming, they told me, in my case, nothing would change. None of the letters, or phone calls, (or posts prior to yours) has ever said that I would lose SD programming. Everyone said I would no longer get HD programming, that's it. No more HD. I currently do not get any HD programming. I would lose nothing.

    I currently do not see the value that I, myself, receive by having Dish. I hunt through the guide, looking for something that I, personally, want to spend time watching and usually fail. That is not to say that Dish is not a good deal for you, or them, or the other guy, just that I do not find it worthwhile. So that any increase ($2 is $2) or any requirement that I lose a vacation day to stay at home for an install or the one day off a week I have to wait around for an install is an additional price to pay a service that I already question the value of (to me).

    Coming home to find a box with a new receiver in it and taking 5 minutes to swap out and call up Dish to activate it is the limit I would consider ok to continue as a customer of Dish. Anything more than that, I, personally, define as a hassle in dealing with Dish. Others, apparently do not. They are more than welcome to continue to be a Dish customer.

    Oh, and the 211 does not have the UHF remote. I feed the RF out on the 6000 to another room, so I will lose that, but I rarely watched tv in that room, it was more for background noise. A converter box and rabbit ears for local digital tv will work just as well there.
     
  4. BattleZone

    BattleZone Hall Of Fame

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    Hey, *I* don't care what provider you use; makes no difference to me. I'm just trying to help you get the most out of what you are paying for; the assumption being that since you ARE paying for it, you desire it.

    Of course...

    ... with this being true, it's curious that you continue to pay for it, much less post here about it.

    Since I'm a glutton for punishment, may I make one more suggestion? Perhaps if you upgraded to a DVR, which would free you from being tied to someone ELSE's TV scheduling, you'd enjoy your service much, much more, because you would always have programming that YOU like waiting for you to have some TV time. No longer would you have to choose between stuff you don't really like because that's all that's on at the moment.

    Or, heck, cancel Dish, install a good OTA, and enjoy free network TV.

    Life is too short to be unhappy.
     
  5. Alsat

    Alsat AllStar

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    My second receiver is a dvr. I have the remastered Star Trek TOS episodes queued up to be recorded each week, and currently a Nicholas Cage movie that I caught about 30 minutes into last week, but it is not being rebroadcast again until next week as the only things to record. Even with the option to record stuff, there isn't much on. No, I don't watch sports, reality tv, game shows, cop shows, drama shows, talk shows, etc. The reason I got dish in the first place was to get the Sci-Fi channel as the local cable company did not and had no plans to carry it. It was all right in the late '90s but then Bonnie Hammer and the guy from the BBC who cancelled DR Who in '95 took over. They felt that the current lineup was too cerebral and compicated for the average viewer, so they changed the format to professional wrestling and reality/paranormal shows. The History channel has done the same, as also the Discovery channel and the other 'educational' channels. The news is ok, but even they have become more biased (both left and right) dumbed down, and market driven. The best source of news is off of PBS and I get that locally.

    I have two or three spare dishes, plus switches, so if I wanted to, I could have put up a dish to see 61.5 - if I could get a line of site, I live in the middle of 50-80 foot trees, my one dish is actually over in a neighbor's yard and even then I just barely can see 119. I have the equipment laying around, I have done installs, my father was a dealer and installer up until about 5 years ago. He got out because of the hassle in dealing with the leasing aspect and other changes in the Dish-Dealer relationship. He still gets calls to this day from dish customers wanting him to come over and fix screw-ups by the local crop of installers, so I am aware of the fact that there are some bad installers out there. Not to say they are all bad, as no one calls up and complains that their install went flawlessly so the sample group is biased. Just that I am capable of swapping out the 6000 on my own but dish will not give me that option.

    This swap-out is a price increase for me, and in a few months in Jan/Feb there will probably be another price increase by dish, and as I feel, for me, the price I am paying to dish for what I receive is already high for what I, myself get out of it, I must consider my options. I can continue, and pay more, I can drop the 6000 and reduce my bill by $5 per month, or drop everything and save over $70 per month. Dish is not making the first option, continue with the two receivers, an easy option in my case.

    In my first post here, I was just noting that according to the csr I talked to, a simple swap was not an option in any way, shape, or form. Perhaps if I called and played the csr roulette, I could have found one to ship me out the replacement. I feel that I should not have to, that the responses from dish should not be determined by whatever csr you happen to get when you call in.
     
  6. djlong

    djlong Hall Of Fame

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    Oh joy. I misread this and thought it was for people who's receivers break and what replacements they would get.

    Yesterday I got the letter telling me that, in essence, my 7200 is going to turn into a paperweight at some undefined time in the future. Now I'm going to have to scan the archives to see what problems are out there with the 501/508 until I'm ready to switch to D* for either the HDPC20 or the Tivo that was recently announced.
     
  7. kb7oeb

    kb7oeb Icon

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    Jun 16, 2004
    2000 went out with the last smart card swap
     
  8. GreenScrew

    GreenScrew Mentor

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    Nov 2, 2005
    I had a 501 and 508 many years ago, and those receivers are not obsolete!?! I'm really not a whiner when it comes to this, largely because I look forward to technology advancements and am not very constrained by cost. I do like a good argument though, and when I bought my 942 it didn't come with any warning that indicated it may become prematurely obsolete. Based on my experience with a 501, and 300 series receivers before that, I have some expectation for product longevity. Not everyone monitors forums like this in order to be better educated to make such purchase decisions. Many come here after its too late and only to understand why their relatively new receiver is no longer going to be serviceable.

    I don't think the TV analogy is a very good one. You can buy any TV from any mfg, its an open market built to receive signals whose standards are outside of the control of the mfg. The profits from the equipment sale and the service received is not associated. Dish Network on the other hand - controls both (equipment and service), profits from both, and is responsible for the strategic direction of both. So I think they do have a level of responsibility to insure the viability of the product they profit from in such a closed market. If, when they are laying out the strategic direction of the service, they know current receivers will become obsolete, don't sell them outright make them available only by lease or build the cost of the frequently obsolete equipment into the cost of the service.

    If there is no advantage to owning, don't sell. And if you sell, be accountable for that products lifecycle. I think that is all consumers expect.

    In the end, I really just want to be able to give my 942 to my parents so that they have an upgrade to DVR capability. I own it, and enjoy being able to provide some payback to my folks. They don't have HD programming, but something tells me they won't be allowed to activate the 942 on their service. Can anyone confirm?
     
  9. puckwithahalo

    puckwithahalo Hall Of Fame

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    That is correct.
     
  10. jclewter79

    jclewter79 Hall Of Fame

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    Of course, it would be allowed to stay active on your account.:)
     
  11. jrbdmb

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    Since I am being forced to give up my 721, I'd like to upgrade to an HD DVR since I will probably (finally) make the plunge into HD sometime next year.

    In my just ended call with Dish, I was told that I could upgrade to the 612 for $100 and a new 24 month commitment. I was also told that I would be charged the $7/mo. HD access fee if I did not get an HD programming package when I ordered the 612. Does this sound correct, or can I make an argument for dropping the HD access fee?

    Also, is this $100 fee for the 612 a great deal, or should I just take the free 522/625 now and pay for an HD DVR when I am ready for HD programming?

    Thanks for the help.
     
  12. HDRoberts

    HDRoberts Godfather

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    Dec 11, 2007
    Missed this reply, sorry for the late reply.

    First, Dish sells receivers for a few reasons. Some customers demand it, thinking it gets them some kind of advantage (although we see it doesn't). Second, Dish will only lease you 4 tuners. You want more, you have to buy, so the cost of service your TVs in excess of the average American home aren't passed on to all customers.

    I think the TV analogy is a good one. First, Dish and Direct receivers are dependent, to a degree, on outside standards they did not create themselves. MPEG2 and MPEG4 are not inventions solely of Dish and Direct. Your 942 is a casualty of a switch in formats to the new, more efficient standard. I specifically chose 5 years the ATSC standard had been around for some time, and people new the digital transition would be coming. Yet still, plenty of NTSC-only SDTVs flew off the shelves. None carried a warning "Obsolete in 6 years." In fact, I think it is pretty stupid for anyone to buy any piece of technology at any time and not get that it will become obsolete.

    I'm also thinking that as soon as Dish new they would be going MPEG4, no more mPEG2 HD receivers were sold. It has also been a long time since the other discontinued receivers were sold. You seem to think Dish was nefariously selling receivers they new wouldn't last. I just think HD satellite TV is a rapidly moving industry, and there can be huge changes in 3+ years.

    But perhaps "obsolete" is the wrong word. Perhaps "no longer supported" is better. Yes, they still function. But they have a responsibility to provide quality service to all customers, and that is made more difficult by having to support 20 versions of you software on 20 different receiver models. This was particularly the case for the 811, 921 and 942, as they only support a bandwidth hogging format, holding up progress for the rest of us.
     
  13. JohnH

    JohnH Hall Of Fame

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    There is nothing about a lease that is not a commitment. If you kick the bucket somebody will still want that equipment back. I don't want that somebody demanding anything from my landlord.
     
  14. hoover1327

    hoover1327 New Member

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    Mar 2, 2005
    Can i still use the webtv part of the 7100 when they stop programing?
     
  15. puckwithahalo

    puckwithahalo Hall Of Fame

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    That's a good question. I think you'll need to go to webtv for the answer to that one, though I'll try to find out when I'm back at work. I'm out till Tuesday attending my grandfather's funeral and helping with dispensation of his estate and whatnot, so it may be quicker to call up webtv.
     

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