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Clearmybox...What doesn't it do?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by p4594spa, Aug 15, 2014.

  1. p4594spa

    p4594spa Mentor

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    Does CLEARMYBOX leave your recordings in place and your repeat recordings in place? or it a true master reset, clear everything out?
    Is there any documentation on it? I did a search and didn't find anything
     
  2. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    It's just like a double reset, no recordings or future recordings are affected. It'll take a day or 2 for the guide to fully repopulate.
     
  3. jimmie57

    jimmie57 Hall Of Fame

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    When you typed it in did you then choose Keyword and then just let it sit for a minute or 2 ? It usually goes to work shortly after choosing Keyword.

    It doesn't bring anything to the screen. It rests the receiver and starts cleaning out old data. It does not change any of the settings you have made, favorites, series, etc. No recordings will be lost.
     
  4. hasan

    hasan Well-Known Member

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    I don't think he was saying the keyword search didn't say anything, he was saying a search for documentation on "clearmybox" hasn't shown anything, Since it's an undocumented feature at this point, finding documentation isn't going to be that easy, except on forums.
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    I guess I'm the only one that's had a problem with clearmybox? Using it really screwed up my MRV.

    Rich
     
  6. jimmie57

    jimmie57 Hall Of Fame

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    I interpreted what he said of not getting anything as the actual search word in the receiver did not find anything.
    It could mean what you stated, I do not know.
     
  7. dpeters11

    dpeters11 Hall Of Fame

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    I had a friend try it to see if it resolved an issue, reboot took 30 minutes and the playlist had to be repopulated. Not sure what was potential box issue and what was caused by the keyword.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    I lost all connections to my boxes for a while. Had to reset all the boxes the old way. Haven't used it since, might have been a one time thing, but it really bothered me.

    Rich
     
  9. jimmie57

    jimmie57 Hall Of Fame

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    I have used it twice on 1 HR24 and once on my other one.
    No Problems.
    Having said that, my receivers are not on MRV or connected to the internet.
     
  10. hasan

    hasan Well-Known Member

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    I used it on an HR44-700 when the "other showings" of a program had data for a completely unrelated series...very fubar! All proceeded normally, but since then, I have seen the same bug surface a few times. On first thought it appeared it was corrupted guide data (hence clearmybox), but since I've seen it at least twice since on different programs, i'm going to assume the guide data is simply wrong, or there is a bug in the database parsing code.
     
    1 person likes this.
  11. jimmie57

    jimmie57 Hall Of Fame

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    I have ran this at least a dozen times in the past and it has never deleted any recordings or settings.
    It is supposed to clear out all the data in the Guide and the graphics and then reload it all fresh.
     
  12. goober22

    goober22 Godfather

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    Sunny...
    This DOES NOT delete recordings or series manager setups. It deletes guide data, channel graphics and system cache. It sounds like YOU did a full reset of the box. :cool:
     
    jimmie57 likes this.
  13. SuperAnnoyedNow

    SuperAnnoyedNow New Member

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  14. KyL416

    KyL416 Hall Of Fame

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    What were you trying to solve with it?

    CLEARMYBOX ONLY wipes guide data, interactive features (i.e. local on the 8s, Active, Mix Channels, Score Guide), VOD, posters and logos. It does NOT wipe recordings, series links or your settings. So chances are something else was already wrong with your box like a hard drive issue. Did you see any messages popup on the blue sceen after the reboot prior to the DirecTV logo appearing?

    Also, sluggishness is normal after CLEARMYBOX. It has to fetch the next 14 days of guide data, posters, VOD, logos, interactive features and constantly update your To Do list as it processes the new guide data. (i.e. the inital guide data is generic and missing episode data so for series links a lot of reruns are scheduled to record that quickly gets cancelled once the episode data starts arriving) But if it's still running slow after about 12 hours there's probably something else wrong with your box.
     
    Last edited: Apr 25, 2017
  15. SuperAnnoyedNow

    SuperAnnoyedNow New Member

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  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've done it many more times than you have and have never seen what the TS says happened. How could that happen? It's damn near impossible to do if you wanted to do it.

    Rich
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

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    Sure does, I can't see how you could delete everything unintentionally. But...

    Rich
     
  18. Rich

    Rich DBSTalk Club DBSTalk Club

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    Have you tried resetting the HR by pulling the cord and waiting about a minute, then plugging the power cord back in? I have seen the Guide and Playlist disappear after a reset, takes a bit of time for it to repopulate. CLEARMYBOX is not a HARD RESET. Pulling the cord and replugging is a hard reset. What you're describing is a full reformat and you just can't do it without knowing how and where to do it. It's just about impossible to do it if you don't know how. If your remote is in IF mode, it should work, if you've somehow done a full reformat and the remote was in RF mode it won't work. I'd reset the HR as I suggested and then wait, just wait. If you've actually done a full reformat you'll never get your content back.

    Rich
     
  19. SuperAnnoyedNow

    SuperAnnoyedNow New Member

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    I have to apologize!!! I deleted previous comments, & making this re-post. After screen said 100% free space & no listings of recordings, guide, etc.
    The screen changed waiting 4 hrs while "rebuilding", & I said a little prayer. EVERYTHING IS BACK!!!
    So sorry everyone, I just have to learn a little patience!!!
     
    goober22 and jimmie57 like this.
  20. SuperAnnoyedNow

    SuperAnnoyedNow New Member

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