Client Not Showing All Recordings in List

Discussion in 'DIRECTV Connected Home' started by nickff, Jul 4, 2018.

  1. nickff

    nickff Legend

    173
    2
    Dec 8, 2007
    Recently, my client is not showing all recordings in the Playlist. Certain shows go missing until I reset the client with the red button on the side...then they show up for 24-48 hours and disappear again. I have tried resetting both the HR44 and the C41.

    Any way to remedy this?

    DETAILS:
    Genie (HR44 on 0x1088), Client (C41 on 0x100f)
    MoCA connection
     
    Last edited: Jul 4, 2018
    LlamaLarry and blueoyster like this.
  2. trh

    trh This Space for Sale

    7,466
    746
    Nov 2, 2007
    NE FL
    I'd also do a reset of the HR44.
     
  3. nickff

    nickff Legend

    173
    2
    Dec 8, 2007
    I have, but I will try again...can't hurt.
     
  4. trh

    trh This Space for Sale

    7,466
    746
    Nov 2, 2007
    NE FL
    OK. Not how I read your OP. But since you tried resetting both and that didn't work, I guess I would unplug both, plug the HR44 in first and wait until it is running, then plug in your client. Also on your HR44, go to Whole Home and Add Client. Since it is working intermittently, I don't think that is the issue, but as you said.....'can't hurt.'
     
  5. nickff

    nickff Legend

    173
    2
    Dec 8, 2007
    I will give this a try. It is odd that only certain recordings do not show. Is the client just reading what is on the Genie? They don't have separate series recordings do they?
     
  6. texasbrit

    texasbrit Well-Known Member

    5,645
    193
    Aug 9, 2006
    This is a BUG, there are posts all over some of the forums about it. I expect it will be fixed soon.
     
  7. litzdog911

    litzdog911 Well-Known Member

    12,524
    189
    Jun 23, 2004
    Mill Creek, WA
    Changing the sort order (press "0") can fix it for a while. You can also select the "missing" recordings from the Genie's History Menu.
     
  8. blueoyster

    blueoyster Legend

    117
    4
    May 3, 2007
    I’m so sick of this AT&T bs. They screwed everything up. Thank God for Netflix. No problem with them. With me anyway. I’m sick of resetting, pressing 0, the super SLOW junk interface. Outsourced phone support. Directv is headed South. Customer since 1997 and NOT HAPPY.


    Sent from my iPhone using Tapatalk
     

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