Last night I had DirecTV installed in my condo unit and unfortunately, the single coax line I have to my media cabinet did not work for DirecTV. I've already wired speaker cable, HDMI and ethernet in the wall to this media cabinet, but the coax cable to the cabinet was installed prior to my ownership. This coax cable provided quality signal for both Cox digital TV and Cox cable internet, but when the installer connected the cable to my new HR24-500 last night, it was not able to receive the authorization from the satellite. So we ran a coax cable from the other jack in the room, the receiver authorized correctly, and we put the original coax cable back in. The receiver downloaded guide data, reporting 100%, then a screen showed reporting failure for data connection. The install replaced the F-connector on the coax cable thinking that it was terminated improperly, but still no go. Before I run a new coax line is there anything else I should attempt here? I'm really bummed out that my media cabinet set up worked with cable but not dtv. Thank you.